Nurfarahnadhirah Nadhirah
Sales Assistant
Sungai Buloh,Selangor
Summary
Proven track record in enhancing sales and customer engagement at AEON Bandar Utama, adept in product and service sales and fostering teamwork. Leveraged strong promotional strategies at Audrey Bra to significantly boost brand loyalty and awareness. Skilled in stocking, inventory management, and cultivating collaborative environments, consistently achieving and surpassing sales targets.
Overview
10
10
years of professional experience
Work History
Promoter
Audrey Bra
Sungai Buloh
12.2014 - 10.2015
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Identified potential marketing opportunities to increase brand awareness.
- Developed strong relationships with potential customers for improved brand awareness and loyalty.
- Stayed current on industry trends and emerging technologies relevant to the role of a Promoter, incorporating new strategies and techniques as appropriate.
- Motivated team members to meet and exceed sales targets.
- Trained new promoters on company policies, products, and promotion techniques for consistent brand messaging across all campaigns.
- Provided valuable feedback to management regarding consumer preferences and competitor activities at promotional events.
Warehouse Worker
Lol Company
Shah Alam
12.2015 - 01.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Performed general housekeeping and cleaning tasks.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Sales Assistant
AEON Bandar Utama
Petaling Jaya
06.2018 - 06.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
- Wrapped, boxed and weighed bakery department products.
Education
PMR/Spm - 5 Years
Smk Bukit Gading
Sg Plong12.2014
Upsr - 6 Years
Sekolah Kebangsaan Merbau Sempak
Sungai Buloh 10.2009
Skills
Product and service sales
Stocking and replenishing
Store opening and closing
Cash Handling
Teamwork and Collaboration
Teambuilding
Languages
English
Intermediate (B1)
Malay
Elementary (A2)
Timeline
Sales Assistant
AEON Bandar Utama
06.2018 - 06.2024
Warehouse Worker
Lol Company
12.2015 - 01.2018
Promoter
Audrey Bra
12.2014 - 10.2015
PMR/Spm - 5 Years
Smk Bukit Gading
Upsr - 6 Years
Sekolah Kebangsaan Merbau Sempak