NURFARAHAINE ROSLI
SENIOR ADMIN EXECUTIVE
PUTRAJAYA
Summary
Accomplished in administrative management and customer relations, I streamlined filing processes at RPH Global Property Management, enhancing information retrieval efficiency. Skilled in database coordination and fostering professional relationships, my proactive approach led to significant operational cost reductions and improved financial operations. My expertise ensures meticulous record preparation and a positive work environment.
Overview
12
12
years of professional experience
Work History
SENIOR ADMIN EXECUTIVE
RPH GLOBAL PROPERTY MANAGEMENT
07.2024 - Current
- Collected data, input records, and protected electronic files.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
- Supported the timely completion of month-end closing activities, improving overall financial operations.
- Managed accounts payable and receivable processes, maintaining healthy cash flow for the company.
- Entered customer order details into system, accepted payments and updated accounts.
- Collaborated with cross-functional teams to ensure accurate billing and prompt payment collection.
ADMIN EXECUTIVE
AZMI & CO SDN BHD (SHAH ALAM)
02.2022 - 03.2023
- Collected data, input records, and protected electronic files.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Provides administrative support to ensure efficient operation in office
- Follow up with Contractual and Non Contractual Service
- Providers for their invoices and receipts
- Performing the collection from residents
- Submitting the daily collection report to BM
- Updating and maintaining owner listing
- Provides administrative support to ensure efficient operation in office
ADMIN ASSISTANT CUM FRONT DESK
SELESA RESIDENCY MANAGEMENT SDN BHD
10.2017 - 11.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
ADMIN ASSISTANT
PADINI CORPORATION SDN BHD
02.2013 - 08.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
SEKOLAH MENENGAH IDEAL HEIGHTS
Batu Caves, Selangor, Malaysia12.2007
SEKOLAH RENDAH KEBANGSAAN SINARAN BUDI
Rawang, Selangor, Malaysia12.1998
Skills
Administrative Management
New employee orientations
Database coordination
File Management
Document Preparation
Record preparation
Front Desk Management
Customer Relations
Languages
Malay
Native language
Malay
Proficient
C2
English
Upper intermediate
B2
Timeline
SENIOR ADMIN EXECUTIVE
RPH GLOBAL PROPERTY MANAGEMENT
07.2024 - Current
ADMIN EXECUTIVE
AZMI & CO SDN BHD (SHAH ALAM)
02.2022 - 03.2023
ADMIN ASSISTANT CUM FRONT DESK
SELESA RESIDENCY MANAGEMENT SDN BHD
10.2017 - 11.2020
ADMIN ASSISTANT
PADINI CORPORATION SDN BHD
02.2013 - 08.2017
SEKOLAH MENENGAH IDEAL HEIGHTS
SEKOLAH RENDAH KEBANGSAAN SINARAN BUDI
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