Nurfadzlia Mohd Fadzil
Country Lead, Human Resources Operations
Cyberjaya
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
12
12
years of post-secondary education
Work History
Associate Director, Country Head, HR Operations
Ansell Global Trading Center (Malaysia) Sdn Bhd
11.2022 - Current
- Work in alignment with Ansell's HR vision and the established HR processes
- Provide effective support to the operations in terms of HR programs, serving the key priorities of the organization and leadership development
- Establish strong union partnership with site union representative and union leader
- Liaise with the Centre of Excellence to build a high-performance culture by delivering programs that recognize and reward critical skills, capabilities, experience, and performance, and ensures that reward systems are equitable and cost-effective
- Support business leaders to secure the talent and organization structure in place to significantly grow in the future
- Lead & implement with internal customers, Ansell Talent management, Talent Reviews & Performance review programs and cycles
- Guide and support local Operation HR team in the fore mentioned counties to perform HR operation in an effective way and with good quality, to support local business to achieve defined target
- Assist in leading the ongoing transformation of the business to a strong growth oriented and lean environment leveraging the mergers and acquisitions
- Support the business in any change management initiative
- Appropriately manage the operational employee relations within a clear and transparent framework in line with the country employment law
- Ensure the HR services and information to leaders, managers and employees within the designated scope is accurate, efficient, timely and that human resource data is managed professionally
- Ensure an efficient and compliant HR operation considering global, APAC and local standards, safety policies and legislation
- Support Global HR and or Global Operations projects such as Employee Engagement, etc
- Coach and develop HR professionals/Managers within the scope.
Associate Director, HR Operations
Ansell Global Trading Center (Malaysia) Sdn Bhd
01.2022 - 10.2022
- Provide HR business partnering support globally to designated VPs/Senior Directors of Global Functions within Global Ops and their teams, focusing on HR programs aligned with organizational priorities and talent development.
- Lead the conceptualization and execution of HR programs and events in Cyberjaya to engage employees effectively. Offer on-site HR assistance to global functions based in Cyberjaya, overseeing day-to-day employee matters with minimal grievances.
- Plan and execute employee activities to foster a harmonious work environment. Take charge of HR strategic projects either as a Project Leader or core team member.
- Collaborate with the Centre of Excellence to cultivate a high-performance culture through equitable and cost-effective recognition and reward programs.
- Assist business leaders in talent acquisition and organizational structure for future growth. Lead and implement Talent Management, Talent Reviews, and Performance Review programs in alignment with Ansell's objectives.
- Support change management initiatives and manage employee relations within legal frameworks. Ensure accurate, efficient, and timely delivery of HR services and information to leaders, managers, and employees.
- Maintain compliance with global, APAC, and local HR standards, safety policies, and legislation. Support Global HR and Operations projects, including Employee Engagement initiatives.
Human Resources Senior Manager
Ansell Global Trading Center (Malaysia) Sdn Bhd
05.2018 - 12.2020
- Support the APAC/EMEA Vice President, Human Resources in planning, directing, and coordinating human resource management activities at the site to optimize the strategic utilization of human resources.
- Manage functions such as employee compensation, recruitment, personnel policies, and regulatory compliance.
- Act as a strategic partner by implementing and integrating corporate HR strategy and providing professional HR guidance to internal client groups to enhance business value.
- Execute corporate-directed events and ensure comprehensive understanding and adherence to company policies and procedures for sound human resource practices. Possess strong knowledge of the Employment Act and Industrial Relations Act.
- Additionally, ensure seamless support for day-to-day HR operations at the Cyberjaya Regional Hub, including end-to-end employee performance management, grievance handling, employee misconduct resolution, and mutual separation processes with tax clearance explanations.
- Demonstrate HRBP role by fostering workplace morale and productivity through effective facilitation of employee activities and company branding, thereby building trust and improving working relationships to create a harmonious work environment.
Human Resources Manager
Ansell Global Trading Center (Malaysia) Sdn Bhd
10.2015 - 05.2018
- To support the APAC / EMEA Vice President, Human Resources to plan, directs and coordinates human resource management activities of the site to maximize the strategic use of human resources, and maintains functions such employee compensation, recruitment, personnel policies, and regulatory compliance
- Acts as a partner by implementing and embedding corporate HR strategy and providing professional HR guidance and support to relevant internal client groups with the objective of adding value to the business
- Executing corporate directed events
- Need to understand fully, and have a good working knowledge of, the company’s policies and procedures in order that human resource practices are sound
- Well-versed with Employment Act and Industrial Relations Act
- Additionally, ensuring smooth support on day-to-day HR Operation requests at Cyberjaya Regional Hub with end to end employee's performance management process, employee grievances management with upmost integrity, employee misconduct handling, end to end mutual separation execution inclusive of tax clearance explanations – critical and strong employees
- Displaying my role as HRBP in increasing the workplace morale and productivity through effective facilitation of employee activities, company branding
- Hence increasing trust in the team and improve working relationship as well as creating a harmonious work environment.
Human Resources - Employee Relations and Industrial Relations Manager
Entegris (M) Sdn Bhd
07.2015 - 10.2015
- Responsible in governing company’s Industrial Relation policy and handling ER and IR matters and liaison with relevant department - Labor / Ind
- Relation Office
- Handling employees disciplinary and grievances
- Conduct investigation, prosecution and execution of domestic inquiry
- Managing and administer company’s in-house cafeteria to ensure a smooth cafeteria operation
- Managing company’s employee engagement activities
- Responsible for foreign workers application and recruitment process
- JTK and KDN Applications
- Liaisons with government agencies and local authority
- Responsible for local direct labors hiring – permanent and contract.
Human Resources - Employee Relations Section Manager
Smartrac Technology (M) Sdn Bhd
02.2013 - 07.2015
- Employee Relations, Industrial Relations and General Affairs
- Responsible in governing company’s Industrial Relation policy and handling ER and IR matters and liaison with relevant department - Labour / Ind
- Relation Office
- Handling employees disciplinary and grievances
- Conduct investigation, prosecution and execution of domestic inquiry
- Human Resources Department Budgets & KPIs
- Responsible in developing and monitoring yearly department budget
- Work closely with local Accounts Manager and Corporate HR for monthly contractual, contract bonus accruals
- Responsible for HR Dept KPI: attrition rate, absenteeism rate and etc
- Plant wide Medical Expenses – Outpatient & Inpatient
- Work closely with insurance provider for annual insurance renewal
- Responsible for inpatient and outpatient medical management
- Staffing & Recruitment
- Set up recruitment policy
- Coordinate on manpower planning of the company
- Plan a recruitment strategy and cost
- Maintain records on manpower need, turnover, exit interview and or HR statistics
- Develop recruitment strategy
- Liaisons with government agencies
- Recruitment of foreign workers
- Expatriates Management
- Retention program
- Cafeteria Management
- Managing and administer company’s in-house cafeteria
- Ensure a smooth cafeteria operation
- Planning and develop canteen operation strategies: facilities, utilities, subsidy meal
- Beverage, daily menu set up, cleanliness and hygiene
- Compliance to audit requirement ISO14K, OHSAS
- Setting up the canteen operation requirement
- Ensure the smooth operation of canteen services
- Planning and develop canteen operation strategies: facilities, utilities, subsidy
- Monitor the compliance of the cleanliness and hygiene of the canteen
- Preparing canteen billings
- Coordinate vending machine services
- Handling VIP function set up
- Control canteen properties inventory: utensils, crockery and equipment
- Fasting month set up
- Events Management
- Managing company’s big and small scale event such as: Annual Dinners, Family Day, Communications Session, Site Visits, Festival Celebrations, Ad Hoc Celebrations, Service Award Celebration, Sports Events
- Expatriates Management
- Responsible for overall expatriates’ management
- Work permit applications
- MTD / Income tax management
- House Rental
- Foreign Workers Management
- Responsible for foreign workers application and recruitment process
- JTK and KDN Applications
- Administration of employee’s hostel
- Monitor hostel occupancy with the maximum utilization of capacity
- Responsible in setting up basic requirement of hostel utilities set up
- Handling hostel occupant’s disciplinary, safety and health
- Preparation hostel billing and payment
- Liaisons with government agencies and local authority
- Hostel maintenance and repair
- Hostel audit and recreation activity.
Personal Assistant – Reporting to the Managing Director
Smartrac Technology (M) Sdn Bhd
11.2012 - 01.2013
- Execution of secretarial duties, management and organization of Managing Director's office
- Provide full range of confidential personal assistance to the Managing Director
- Preparation and compilation of confidential correspondence, scheduling and organizing appointment, minutes of meeting and business report
- Maintain strict confidentiality and interact professionally with all levels of management, staff and business associates
- Maintain good filing systems for smooth data retrieving
- Strong organization and planning skills
- Undertake other special assignments, ad-hoc functions and related duties as and when required by the Managing Director
- May have access to some confidential information and handling of confidential information with utmost discretion
- Effective dissemination of information and communication on behalf of Managing Director to other colleagues or external parties
- Effective arrangement and management of meetings, travel and hotel arrangements for the Managing Director, Managers and Directors
- Able to do multi-task, prioritize work and meet tight schedules
- Manage the process of calling for briefing on behalf of the Managing Director from start to finish ensuring that he is fully prepared for all engagements
- Prepare correspondence on behalf of the Managing Director, including the drafting of general replies, plant wide email distribution and etc
- Ensure guests meeting with the Managing Director are well taken care of
- Provide a service that is in line with the Managing Director’s work habits and preferences.
Communications Specialist – Internal & External Communications, Community Programs/CSR and Events
First Solar Malaysia Sdn Bhd
05.2010 - 05.2012
- Implementing effective internal branding programs through the marketing of People-oriented programs
- Ability to identify and analyze problems, recommend changes and adopt new methods and techniques
- Administer communication channels within the organization, which promote two-ways communications
- Ensure close-loop communication process achieved out of internal feedback mechanism
- Effective feedback / information to manage issues
- Organizing Lets Chat Session
- (Communication session between Associates and Managing Directors pertaining to company matters)
- Coordinate and implement local communication programs and events that include CEO Webcast, Quarterly forum, and other events under the guidance of the Human Resource Director
- Maintaining all designated communication vehicles and processes, and regularly updating information for newsletters, e-newsletters and other communication tools as required
- Designed and introduced Associate Handbook of the company
- Maintenance of plant wide notice / bulletin board as one of the communication channel
- Creative in designing a publicity media/software via e-mails, posters, leaflets banners for all kind of company events and activities
- Design and establish Newsletters magazine and e-News
- Coordinate and where is required, assist in the translation of collaterals, presentations, and website content from English into Bahasa Malaysia
- Assist in fostering excellent rapport between First Solar and its communities
- Responsible for planning and organizing events for Associates
- Responsible for planning and organizing events for charitable organizations, schools and etc
- Also responsible for all operational, implementation and post-event activities
- Budgeting and project management
- Create/track and adhere to project budgets and timelines for special events
- Manage special committees for events
- This includes developing goals and objectives for committees, facilitating meetings and leading those committees towards successfully completing the established goals and objectives
- Assist community groups by cultivating relationships and providing guidance for event development, budgeting, promotion, logistics and other issues as applicable
- Successful Projects/Events: School Outreach Program, Gotong Royong at School, Events and Donation to Charitable Organizations, Company Annual Dinner, Company Family Day, Company Celebrations and Launching Ceremonies, Education Program and etc.
Human Resources Generalist – Employee Relation & Engagement
First Solar Malaysia Sdn Bhd
02.2009 - 05.2010
- Human Resources Generalist affair
- Program & Event management
- HR Policies & Procedures
- Team Building / Morale Building
- Confidential Record Keeping
- Staff Recruitment
- Office Management
- Travel Management
- Communication Programs and Arrangements
- Corporate Social Responsibility
- Ability to travel as necessary
- Ability to work with relational databases, spreadsheets, presentation, e-mail, Internet research sources, and Microsoft software
- Ability to get along with all level of people and handle customers/visitors.
Company Executive Secretary
First Solar Malaysia Sdn Bhd
06.2007 - 02.2009
- Provide administrative support to plant manager and head of departments which includes meeting request, attend meeting as required, offsite meeting arrangement, luncheons, meeting materials consolidation and etc
- Assist training department on training site selection and reservation, new hires handouts (t-shirts, notebook, pen and etc on their first working day)
- Being the leading admin support and involved in the site office set up with effective stationary management
- Ensure adequate stock of stationary at all times and keep track of all issuance and stock level
- Appoint suitable vendors to supply stationeries, security system and office equipments
- Organizes documents and files of the MD or GA Director and ensures confidentiality is not compromised
- Updates schedules in POWER e.g KLM Visitor schedule and assign host for the visitor
- Being the travel manager for entire First Solar Kulim site and ensure to comply with all legal process and procedures
- Travel process includes: travel request form, cash advance, lodging and car service
- Ensure all inbound and outbound travel are expedite smoothly with best cost
- Visa application for associates and work closely with the embassies
- Assist Finance Department With All Travel Invoices Verification Before They Could Proceed With Payment And Also To Assist Both Finance And Training Dept With Accurate Data Compilation For Our HRDF Reimbursement Before They Could Submit To Mida
- Maintaining visitor’s schedule
- Worked closely with all site admins to ensure all incoming visitors travel requests are attended to promptly
- Coordinate and meet with internal and external visitors
- Logistic arrangement including hotels arrangement, transport arrangement, offsite meeting/discussions
- Ability to handle all request on a timely manner
- Contact person for all visitors
- Work closely with requestor including overseas requestor from US, Germany and etc pertaining to their site visit request and meetings with Top Management.
Manufacturing Department Secretary
Philips Lumileds Sdn Bhd
01.2005 - 01.2007
- General Administrative Job Function
- Handle Petty Cash Reimbursement
- Team Travelling Reimbursement
- Organize Excel Class For Operators (Training)
- Monitor Meeting Rooms
- Consolidates Total Labor Hours
- Manage Computer Relates Assets
- Plan Strategic Business Management Logistic Arrangement As Requested By Managers
- Deals With Routine Correspondence Independently And On Own Initiative
- Consolidates And Orders Direct Miscellaneous Direct Material And Operating supplies
- Perform Other Duties As Assigned By Supervisors
- Co-Ordinate An Offsite Training Or Meeting
- Co-Ordinate On Itineraries / Flight Reservation
- Meeting Schedule
- Handle Company Confidential Documents
- Prepare Weekly Meeting Presentation
- Monthly Tpmt Meeting Presentation
- Responsible On Daily Production Reports
- Verifies Production Indices With Accounting Report
- Highlights Deviations In Terms Of Rates/Yields/Inventory To Production Scheduler/Controller And Section
- Compiles Daily/Weekly/Monthly Report By Device Group Through Jde Application
- Prepares Data And Compiles Reports As Required For Management Use
- Compiles, Validates And Submit The Timecard To Payroll.
Customer Service Representative & Administration
AmAssurance Malaysia Sdn Bhd
01.2003 - 01.2004
- General Typing Duties As Required, Fax And Photocopy Usage & Control
- Handling All Correspondence Thru Mail,Phone,Others And Related Matters Of Branch
- Handling Day To Day Preparation On Scheduling, Appointments And Other Activities Of Branch
- Develop And Update Proper Filing System For The Company
- Maintain Good Customer Service With Clients, Suppliers And Other Related Person Or Organization Of The Company Or Agents Contacts
- Maintain Workers Personal File
- Calculate Workers Overtime Claim, Medical Claim, Training Claim
- Handle Agents Monthly Commissions Statement
- Update Monthly Branch Production
- Minutes Of Meeting
- Organize Conference Room
- Monitor General Office Supplies-Inventory And Requisition
- Prepare Local Purchase Requisition For Payment/Reimbursement
- Arranged Schedules, Inventory Of Stationary, Prepare For Functions And Equipment (Booking And Reimbursement)
- Do Clerical Work
- Handle On Petty Cash.
Education
BBA - Human Resources
Malaysian Science University
George Town, Penang, Malaysia 01.2010 - 12.2014
High School Diploma -
St. George’s Girls High School (STPM)
George Town, Penang, Malaysia 01.2002 - 12.2003
GED -
St. George’s Girls High School (SPM)
George Town, Penang, Malaysia 01.1997 - 12.2001
Skills
Effective Communication
undefinedAdditional Information
Dedicated executive with years of experience in managing a full spectrum of Human Resources programs, services, and functions. Strong command of managing events and community relations projects. Able to get along with all level of Associates and work under pressure.
Personal Qualifications
- Bachelor of Business Administration, Malaysian Science University, 2014
- Malaysia Higher Certificate of Education, 2003
- Malaysia Certificate of Education, 2001
- Malaysia Lower Certificate of Education, 1999
Training Courses Attended
- Labor Law Policy
- Interview Techniques
- Theory of Constraint
- Situational Leadership
- Effective Communication Skills
- Giving Great Feedback
- Developing Employee Skills
- Solving Performance Problems
- Resolving Workplace Conflict
- Coaching for Success
- Motivating Your Staff to Achieve
- Making Solid Decisions
- Removing Barriers to Change
- Delegating for Results
- That Was a Useful Meeting
- Time and Stress Management
- Cross Cultural Training
- How To Develop/Create And Monitor An Event
Contacts
012-4582310, dd_fadzlia@yahoo.com
Nric Number
840407-07-5584
Personal Information
- Age: 39 years old
- Place of Birth: Georgetown, Penang
- Expected Salary: Upon Request
- Ethnicity: Muslim
- Date of Birth: 04/07/84
- Gender: Female
- Marital Status: Married
- Religion: Malay
Citizen
Malaysian
References
- Raymond See, HR Vice President, +6016 2276170
- Angie Ng, HR Vice President, +65 9010 1990
Accomplishments
- As part of the pioneer team in First Solar, I led the in-house recruitment efforts for the first layer of leaders, including roles such as EHS Senior Manager, Maintenance Senior Manager, Engineering Senior Manager, Manufacturing Leaders, and others.
- Capable of operating effectively within a complex matrix organization in Ansell encompassing over 40 functions, while also collaborating with stakeholders across various regions.
- I oversaw the complete in-house recruitment process for foreign workers. Additionally, I implemented strategies to enhance workforce stability in my previous role, effectively reducing attrition rates and ensuring alignment with the organization's business objectives at the time.
- Standardizing HR procedures and implementing manual systems to ensure consistent practices across all manufacturing locations in Malaysia.
- Successfully completed the integration processes for our Shah Alam plant, aligning with global activities, for the acquired company.
- Collaborating with the HR Vice President, I conducted thorough due diligence both before and after mergers and acquisitions were executed.
- I led and collaborated with all plant HR Leads and local authorities to successfully complete several workforce optimization restructuring exercises. Additionally, I provided guidance to key Operations Leaders, resulting in zero disputes or grievances.
- I spearheaded the development of our Hotline Grievance Tracker, which is now implemented across all Ansell sites worldwide, including commercial hubs. This tool is utilized for our sustainability report, ensuring that employee feedback and welfare are effectively addressed and prioritized.
Timeline
Associate Director, Country Head, HR Operations
Ansell Global Trading Center (Malaysia) Sdn Bhd
11.2022 - Current
Associate Director, HR Operations
Ansell Global Trading Center (Malaysia) Sdn Bhd
01.2022 - 10.2022
Human Resources Senior Manager
Ansell Global Trading Center (Malaysia) Sdn Bhd
05.2018 - 12.2020
Human Resources Manager
Ansell Global Trading Center (Malaysia) Sdn Bhd
10.2015 - 05.2018
Human Resources - Employee Relations and Industrial Relations Manager
Entegris (M) Sdn Bhd
07.2015 - 10.2015
Human Resources - Employee Relations Section Manager
Smartrac Technology (M) Sdn Bhd
02.2013 - 07.2015
Personal Assistant – Reporting to the Managing Director
Smartrac Technology (M) Sdn Bhd
11.2012 - 01.2013
Communications Specialist – Internal & External Communications, Community Programs/CSR and Events
First Solar Malaysia Sdn Bhd
05.2010 - 05.2012
BBA - Human Resources
Malaysian Science University
01.2010 - 12.2014
Human Resources Generalist – Employee Relation & Engagement
First Solar Malaysia Sdn Bhd
02.2009 - 05.2010
Company Executive Secretary
First Solar Malaysia Sdn Bhd
06.2007 - 02.2009
Manufacturing Department Secretary
Philips Lumileds Sdn Bhd
01.2005 - 01.2007
Customer Service Representative & Administration
AmAssurance Malaysia Sdn Bhd
01.2003 - 01.2004
High School Diploma -
St. George’s Girls High School (STPM)
01.2002 - 12.2003
GED -
St. George’s Girls High School (SPM)
01.1997 - 12.2001
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