Nur Fadzilah Dzulkeflee Kantim

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Immediate (1 month notice)

MICROSOFT (EXCEL, WORD, POWERPOINT), AUTOCOUNT, UBS SOFTWARE, YLI SOFTWARE, CALL CENTER DEVELOPMENT, ESCALATION, SALESFORCE, TRUVISION, COMMUNICATION SKILLS, FLEXIBILITY AND ADAPTABILITY, DELEGATING TASK, LEARNING AGILITY: FAST LEARNER, PRIORITIZING TASK, ENGLISH (SPOKEN, READ & WRITTEN), MALAY (SPOKEN, READ & WRITTEN)

• I’m a fast learner, a good communicator, and proficient in English and Malay since the role will oversee US & Malaysia market.
• I have possess cultural sensitivity and understanding relating to global/regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
• I pay attention to detail and have a passion for maintaining a high standard of work.
• I have the resilience and persistence to handle routine daily tasks efficiently and accurately.
• I have experience in a BPO/call center/customer service environment is a plus.
• I am comfortable and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• I have ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.
• I am resilience and commitment to self-care to manage the emotional demands of the role.

• Expected Salary: RM5000 - 6000 (NEG)
• Date of Birth: 07/18/93
• Gender: Female
• Nationality: Malaysian
• Marital Status: Single

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