Volunteering & Community Involvement
NUREZAYU ABDULLAH
Sales Representatives
Ipoh
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
2
2
Certificates
Work History
Online Sales Representative
Self Employed ( Modesty Republic , CN Empire )
Ipoh
04.2022 - Current
- Drove strategy for online platform, order management and fulfillment process to meet company objectives.
- Leveraged customer database to nurture and grow current sales and identify new business opportunities.
- Liaised with product marketing and sales teams to support strategic planning, testing and execution of initiatives for e-commerce websites.
- Responded to customer issues and resolved complaints
- Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
- Uploaded digital media to online storefront or other shopping Web sites for advertising purposes.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Worked with customers to understand needs and provide excellent service.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Completed up to 50 sales and shipments every week
Freelance Graphic Designer
Self Employed
Ipoh
01.2020 - Current
- Designed social media layouts, templates and unique branded looks.
- Worked with clients to gather and define requirements, establish scopes and manage project milestones.
- Completed in-depth product design tests using updated software tools.
- Proficient in Canva and Picsart
- Put together videos for social media, advertising and informational purposes.
- Developed print materials such as brochures, banners and signs.
Social Media Administrator
Modesty Republic , Srikandi Bersatu Bahagian Gopeng
Ipoh
01.2020 - Current
- Strategized and developed video content for client's social media publications.
- Partnered with graphic designers creating content and promoting ad campaigns.
- Trafficked advertisements to target audience using specific algorithms for focused exposure.
- Utilized social media marketing tools such as Hootsuite.
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
- Created content strategies for digital media.
Homebaker
Bakegasm Entreprise
Ipoh
03.2018 - 12.2019
- Led projects and analyzed data to identify opportunities for improvement.
- Monitored company inventory to keep stock levels and databases updated.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Developed new products based on seasonal ingredients, holidays and dessert trends.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Established and maintained positive vendor relationships.
- Established merchandising, sales and profit objectives to drive business success.
Cook
OMM Cafe
Ipoh
12.2017 - 05.2018
- Assisted chef with planning easy but elegant appetizers to spark customer interest.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Ordered and received products and supplies to stock kitchen areas.
- Transitioned between breakfast and lunch service.
Industrial Trainee
The TOP Komtar
Georgetown, Penang
01.2017 - 05.2017
- Studied functional relationships between diverse operations to assess impact of different decisions and protocols.
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Wrote reports and papers for various levels of technical users.
- Chopped vegetables, butchered meats and whisked sauces to prep food for service.
- Utilized skills and experience in culinary arts to deliver tantalizing food offerings.
- Labeled and stored food in refrigerator, cooler or freezer to maximize freshness and support food safety.
- Followed standardized recipes to prepare appetizing and timely breakfast, lunch and dinner items.
- Worked with chef to prepare daily food specials and other supplies.
Sales Assistant
Voir Jeans, Kulim Landmark Central
Kulim, Kedah
09.2013 - 12.2013
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
- Maintained records related to sales, returns and inventory availability.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Fielded customer questions to share information about products, availability and pricing.
- Referred customers to various services by evaluating needs and providing recommendations.
Service Crew
The Tavern Steakhouse
Kulim, Kedah
04.2013 - 08.2013
- Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
Diploma - Professional Chef Training
KDU University & College
Penang, Malaysia 04.2014 - 07.2017
High School - Sijil Pelajaran Malaysia (SPM)
SMK Taman Hi Tech
Kulim, Kedah 01.2008 - 12.2012
Skills
- Critical Thinking
Certification
- Pengurusan Persatuan Terbaik, Anugerah Kepimpinan Kokurikulum , SMK Taman Hi-Tech, 2012
Interests
Surfing Internet
Learning Languages
Travel
Listening To Music
Food Hunting
Camping
Timeline
Online Sales Representative
Self Employed ( Modesty Republic , CN Empire )
04.2022 - Current
Freelance Graphic Designer
Self Employed
01.2020 - Current
Social Media Administrator
Modesty Republic , Srikandi Bersatu Bahagian Gopeng
01.2020 - Current
Homebaker
Bakegasm Entreprise
03.2018 - 12.2019
Cook
OMM Cafe
12.2017 - 05.2018
Industrial Trainee
The TOP Komtar
01.2017 - 05.2017
- Diploma in Plated Dessert ( Asian/Continental ), Battle Of The Chefs, 2014
10-2014
Diploma - Professional Chef Training
KDU University & College
04.2014 - 07.2017
Sales Assistant
Voir Jeans, Kulim Landmark Central
09.2013 - 12.2013
Service Crew
The Tavern Steakhouse
04.2013 - 08.2013
- Pengurusan Persatuan Terbaik, Anugerah Kepimpinan Kokurikulum , SMK Taman Hi-Tech, 2012
10-2012
High School - Sijil Pelajaran Malaysia (SPM)
SMK Taman Hi Tech
01.2008 - 12.2012
Software
Canva Design, Photo, Video Editor
Capcut - Video Editor
Microsoft Word
Microsoft Powerpoint
Google Docs
Social Media ( Facebook, Twitter, Instagram, Tiktok )
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Expected Salary
RM2,600.00
Quote
It is never too late to be what you might have been.
George Eliot
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