Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nur Ellysa Izwani Imran

Logistic Executive
Seremban,05

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Store Manager

99 Speedmart Sdn Bhd
Seremban, 05
9 2022 - 5 2024
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.

Supervisor

Coffee Loca Sendayan
01.2022 - 09.2022
  • Managed cafe’s daily operations, ensuring that all tasks were completed on schedule and within budget
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members

Customer Service

Golden Screen Cinema (GSC)
05.2021 - 12.2021
  • Addressed and resolved customer complaints and answered subsequent customer service questions
  • Greeted customers at counter and provided excellent customer service

Assistant Admin

KTB Teknik Sdn Bhd
01.2020 - 06.2020
  • Developed and implemented office policy manual that standardized procedures and improved operational efficiency
  • Assisted with payroll processing, including verifying and entering employee time sheets.
  • Skilled at working independently and collaboratively in team environment.

Education

BSc (Hons) in Transportation and Logistics - Logistic And Transportation

Malaysia University Science & Technology
Kuala Selangor, 10
01.2021 - 05.2024

Diploma - undefined

Kolej Vokasional Ampangan Seremban
Seremban, Negeri Sembilan
01.2018 - 05.2019

SPM(V) -

Kolej Vokasional Juasseh
Kuala Pilah, 05
01.2016 - 05.2017

Skills

  • Leadership Skills
  • Fast Learner
  • Ability to Work Under Pressure
  • Ability to Work in a Team
  • Microsoft Office
  • Operations Management

  • Inventory Control

Timeline

Supervisor

Coffee Loca Sendayan
01.2022 - 09.2022

Customer Service

Golden Screen Cinema (GSC)
05.2021 - 12.2021

BSc (Hons) in Transportation and Logistics - Logistic And Transportation

Malaysia University Science & Technology
01.2021 - 05.2024

Assistant Admin

KTB Teknik Sdn Bhd
01.2020 - 06.2020

Diploma - undefined

Kolej Vokasional Ampangan Seremban
01.2018 - 05.2019

SPM(V) -

Kolej Vokasional Juasseh
01.2016 - 05.2017

Store Manager

99 Speedmart Sdn Bhd
9 2022 - 5 2024
Nur Ellysa Izwani ImranLogistic Executive