NUR DIYANAH AMIRUDDIN
SOFTWARE QUALITY ASSURANCE LEAD
Jenjarom
Summary
Experienced Software Quality Assurance professional with 5 years of expertise in ensuring the highest standards of software quality. Specialized in the banking, finance, asset management, and trading domains, with a strong track record of delivering reliable, high-performance software solutions. Proficient in designing and executing test plans, identifying and resolving defects, and collaborating closely with development teams. Adept at utilizing a variety of testing tools and methodologies to drive continuous improvement and ensure compliance with industry standards
Overview
5
5
years of professional experience
11
11
years of post-secondary education
Work History
SOFTWARE QUALITY ASSURANCE TEST LEAD (PERMODALAN NASIONAL BERHAD)
JMA GLOBAL IT SOLUTIONS SDN BHD
06.2023 - Current
- Prepare Test cases, related data and manage SIT Test cases assignment
- Conduct daily stand-up meetings between testers to discuss test execution focus for the day
- Conduct daily defect calls with vendors to review newly reported defects
- Prepare daily SIT progress reports
- Escalate to PTM should there be any Severity 1 and 2 defects breaching SLA
- Support any queries related testing
- Accountable for the completeness of all integration points for the assigned business processes
- Report bugs and errors to development teams by using JIRA
- Conduct post-release/ post-implementation testing
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
- Execute Functional, SIT, UAT between investment system (FactSet, Simcorp, File barista, Eagle, SAP)
- Conduct Manual testing and Automation testing using Katalon Studio.
SOFTWARE QUALITY ASSURANCE (OCBC BANK MALAYSIA BERHAD)
TENTACLE TECH (M) SDN BHD
08.2022 - 06.2023
- Prepare and validate Test Case and Test Scenario
- Prepare test cases, scenario based on JIRA for various systems which are Account Opening, Financial Assessment and Unit Trust
- Using biometric device to test Account Opening of new OCBC's customers
- Testing Financial Assessment of current users account which include loans and credit card and personal loan
- Testing and validate customers history on banking for Unit Trust to make sure Customers are clean in bad account history
- Testing for Internet banking web, Mobile Apps
- Report bugs and errors to development teams by using JIRA
- Conduct post-release/ post-implementation testing
- Work with cross-functional teams to ensure quality throughout software development lifecycle
- Testing for Banking Domain.
- Improved software quality by developing and executing comprehensive test plans and cases
- Used JIRA to report, track and monitor defects
- Used JIRA and Katalon to create and execute automated test scripts
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints
- Completed in-depth usability testing on Windows, Android and iOS mobile devices
SOFTWARE QUALITY ASSURANCE (SERVEDECK & PLUS PROJECT)
MANDRILL TECH SDN BHD
12.2021 - 07.2022
- Prepare and validate Test Case and Test Scenario
- Performing SIT, UAT, Regression Testing for Mobile Apps (IOS, Android), Web (Base Application)
- Create logs to document testing phases and defects
- Report bugs and errors to development teams - Confluence Reporting Software (GitLab, Jira)
- Conduct post-release/ post-implementation testing
- Work with cross-functional teams to ensure quality throughout the software development lifecycle.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints
SOFTWARE QUALITY ASSURANCE (ASSET MANAGEMENT) - MAXIMO
NEO APPS (M) SDN BHD
4 2019 - 12.2021
- Prepare and validate Test Case and Test Scenario
- Performing DAT, SIT, UAT Testing for Apps (IONIC, Anywhere, Android Studio), Web (Maximo) and SAP (MM Module)
- Create logs to document testing phases and defects
- Report bugs and errors to development teams - Confluence Reporting Software
- Conduct post-release/ post-implementation testing
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
- Perform testing with SAP (Module: Materials Management)
- SAP (Module: Materials Management) Integration testing and executer.
SYSTEM SUPPORT @ CUSTOMER SERVICE (CS) LEVEL 2
NEO APPS (M) SDN BHD
04.2019 - 12.2021
- Performs business support or technical work, using data organizing and coordination skills
- Support and troubleshoot complex support problems that may include researching system environments, versioning, configuration, permission, and inter-operability with other software and provide guidance by email or by phone if required
- Level 2 system support 24/7 live chat support and emails
- Diagnosis the issues and try to resolve before escalated to Level 3 support
- Team Lead of Level 2 Support across Malaysia's nationwide (TNB Internal Customer)
Education
Diploma, Diploma in Nursing -
Asia Metropolitan University
Kuala Lumpur 04.2001 - 05.2012
Bachelor Degree, Bachelor (Hons) of Medical Science Technology in Environmental Healthcare - undefined
University of Kuala Lumpur
Skills
Katalon Studio
Test Script & Scenario
Testing (Manual)
Jira
GitLab
Functional Testing
Test Planning
Manual Testing
Agile Methodology
Integration Testing
Testing management
Test Execution
Regression Testing
User Acceptance Testing
Usability Testing
Smoke Testing
Bug tracking
Black Box Testing
Test case design
Test Metrics
Mobile Testing
Sanity Testing
Cross-browser testing
Security Testing
White Box Testing
Stress testing
Scrum Framework
Test Plans and Test Methodologies
Scenarios and Use Cases
Dateofborn
10/06/91
Personal Information
- Ethnicity: Malay
- Gender: Female
- Nationality: Malaysian
- Driving License: DA (Automatic)
- Marital Status: Married
- Religion: Muslim
Timeline
SOFTWARE QUALITY ASSURANCE TEST LEAD (PERMODALAN NASIONAL BERHAD)
JMA GLOBAL IT SOLUTIONS SDN BHD
06.2023 - Current
SOFTWARE QUALITY ASSURANCE (OCBC BANK MALAYSIA BERHAD)
TENTACLE TECH (M) SDN BHD
08.2022 - 06.2023
SOFTWARE QUALITY ASSURANCE (SERVEDECK & PLUS PROJECT)
MANDRILL TECH SDN BHD
12.2021 - 07.2022
SYSTEM SUPPORT @ CUSTOMER SERVICE (CS) LEVEL 2
NEO APPS (M) SDN BHD
04.2019 - 12.2021
Diploma, Diploma in Nursing -
Asia Metropolitan University
04.2001 - 05.2012
SOFTWARE QUALITY ASSURANCE (ASSET MANAGEMENT) - MAXIMO
NEO APPS (M) SDN BHD
4 2019 - 12.2021
Bachelor Degree, Bachelor (Hons) of Medical Science Technology in Environmental Healthcare - undefined
University of Kuala Lumpur
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