NUR DIYANA MOHAMED YUSUFF

• Coordinate end-to-end deal execution for Bitumen customers, covering contracting, pricing, logistics, terminal alignment, and invoicing
• Act as single point of coordination across Sales, Legal, Finance, Trading & Supply, Operations, and Terminals
• Draft and process customer contracts, amendments, and special arrangements, ensuring alignment with Shell frameworks and policy limits
• Review pricing structures (spot, discounts, special cases) to ensure governance compliance and margin protection
• Ensure accurate setup and validation of customer, contract, and pricing master data
• Monitor contract compliance, renewals, and risks; flag deviations early
• Support audits through complete, traceable documentation
• Key Outcomes
• Delivered urgent 1,000 MT final lifting with zero HSSE incidents and MYR 1.6M revenue, fully within prepaid cap
• Enabled compliant one-time 1KT West Malaysia sale by benchmarking global precedents and aligning tailored clauses with Legal
• Improved SCM compliance from 82% to 100%; sustained 100% Trade Compliance
• Improved invoicing performance to 97.8% on-time and 99.2% accuracy
• Led contract digitalisation (PH), generating USD 29,094 (L1) and USD 3,101 (L2) savings
• Achieved CSI 9.8 (YTD 2024)

• Managed contract lifecycle and commercial execution for Philippines Bitumen portfolio
• Migrated contracts from CICAF 1.0 to CICAF 2.0, ensuring data accuracy and continuity
• Served as product champion, supporting UAT and system enhancements
• Strengthened controls and governance during system and process transitions

• Managed proposals, documentation, and customer solution design
• Supported IP patent submissions and digital enablement initiatives
• Delivered branding, website, and digital marketing solutions

Delivered customized telco and network solutions to global customers