Nur Diyana Binti Muhammad Azhar
Sungai Buloh
Summary
At Hospital Kuala Lumpur, I excelled as a Junior Doctor, adeptly managing urgent multi-tasking and demonstrating exceptional communication skills. My ability to handle up to 20 daily calls and resolve conflicts showcases my leadership and empathy. Achievements include streamlining patient care processes, significantly enhancing efficiency and patient satisfaction.
Overview
1
1
Certification
Work History
Junior Doctor
Hospital Kuala Lumpur
10.2024 - 11.2024
- Managed and prioritized multiple tasks according to urgency such as referring cases, requesting scans taking bloods for investigations, preparing forms, making entries and updating cases regularly on the online system, other necessary procedures for patients as well as preparing discharge notes, while also handling sudden emergencies involving patients.
- Handled up to 20 phone calls daily in order to refer patient case to specialists of other departments, family members as well as other necessary contacts in order to handle patients cases.
- Handled multiple difficult patients or family members daily and resolve conflicts.
- Daily complicated communication with patients in order to convince them for procedures when they are anxious or hesitant and to glean information which they are hesitant to provide.
- Working under pressure to meet very tight deadlines.
Education
MBBS -
Manipal University College Malaysia
Melaka07-2022
Skills
Multi-tasking
Communication
Problem solving
Empathy
Time management
Punctuality
Leadership
Proofreading
Certification
Google Data Analytics Professional Certificate (2023)
Distinction Award in Anatomy, Physiology and Biochemistry(2020)
Timeline
Junior Doctor
Hospital Kuala Lumpur
10.2024 - 11.2024
Google Data Analytics Professional Certificate (2023)
Distinction Award in Anatomy, Physiology and Biochemistry(2020)
MBBS -
Manipal University College Malaysia
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