Nur’Atiqah Abdullah
Puchong Jaya
Summary
Experienced HR professional with a proven track record in planning, directing, and coordinating HR policies. Adept at handling staff affairs such as hiring, appraisals, and terminations. Known for exceptional problem-solving skills and efficiently resolving staff issues and complaints.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Executive, Human Capital Business Driver
Malaysia Aviation Group
09.2022 - Current
- Oversee organizational design aspects, including job requisitions, job evaluations, structural changes, and manpower control
- Coordinate recruitment processes and promotion exercises.
- Collect and analyze data, provide insights, and make recommendations based on findings.
- Plan and implement Human Capital initiatives such as Performance Management Systems (PMS), training requirements and budgeting, industrial relations, employee engagement, welfare activities, and work council matters.
- Analyze manpower statistics and costs.
- Plan and execute on the progress of Human Capital initiatives or engagement plan
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
- Reduced personnel costs by restructuring the management hierarchy to eliminate redundancies and promote cross-functional collaboration.
- Identify and implement productivity improvements.
- Facilitate employee movements including transfers, probation, acting roles, secondments, unpaid leave, job assignments, and prolonged illness.
- Drive Lean and agile practices within the business unit and offer insights on people-related matters.
- Conduct data analytics as needed.
- Assist with resource planning and rationalization at the divisional level to align with medium-term planning.
- Track and update manpower statistics, manage recruitment needs, facilitate team mobilization, and strategize future requirements based on business needs.
- Support business process transformation and company objective of transformation
- Collaborate with BU coordinators to consolidate and achieve performance indicators, and explore productivity improvements.
- Assist with negotiations and discussions related to organizational design, benefits, and industrial relations.
- Address and resolve queries from employees and departments regarding Human Capital matters.
- Advice, guide and follow up on the employee PMS evaluation and ensure the assessment done objectively
- Responsible to ensure Business Unit aware of Succession Planning process to build effective team in long term
Senior Executive, Human Resource Operations
HABIB Group
11.2021 - 08.2022
- Responsible to fill up vacant position for HQ Habib Jewels Sdn Bhd according to the timeline given
- Coordinate recruitment drive activities for internal & external
- To complete the hiring process from resume search till issued Offer of Employment Letter
- Responsible to update New Joiner & Movements of employee in HR System & HR Excel tracker
- To process employee resignation
- Answers staff questions about wages, deductions, attendance, and time records
- Support on other Special Projects by Head of Human Resources.
Senior Executive, Compensation & Benefits (Human Resources)
Malaysian Resources Corporation Berhad (MRCB)
03.2015 - 09.2021
- Update in the system HR Avenue for staff leave application, medical leave, Hospitalization leave, Marriage leave, Paternity leave and other
- Assist employee in any issue arise for their leave application or leave balance calculation based in the HR Avenue record system
- Ensure employee submit the supporting document e.g, medical certificate, death certificate, marriage certificate and others
- Issue a staff verification letter, Transfer letter, Acceptance of Resignation letter, Movement letter, Allowance and others
- Follow up on staff contract renewal and issue the letter once received the approval of confirmation for top management
- Delivery letter’s to all staff and ensure they receive accordingly
- Responsible to update staff movement, new reporting line or change of subsidiary company in HR Avenue system
- Update new joiner data in HR Avenue system
- Responsible for the ESOS processing by liaise with Symphony for staff document submission
- Process all medical card for employee and ensure staff receive it
- Responsible liaise with insurance agent for staff Guarantee Letter requisition, Hospital admission and insurance coverage for employee
- Responsible of insurance Tax Invoice payment and make sure all the invoice is paid without any delay
- Guide ,assist and follow up on Performance Evaluation form compilation for every quarter in a year. Advice BU on the right assessment for the employee.
- Update new joiner data in Time Attendance and process every morning for staff review
- Submit and follow up for Top Management document as per require
- Assist staff for any inquiry regards to employee benefits
- Complete ad hoc task assigns by Senior Manager or General Manager
- Compile and summarize the Annual PMS rating for Moderation Management meeting
- Plan and coordinate in staff engagement
- Assist CEO, DCEO, Head of Human Resources and other high level management for their requirement
- Responsible for department stationary ordering
- Administrative HR task by Head of Human Resources
- Support on Special Project by Head of Human Resources.
Human Resources Assistant
Secret Recipe Cakes & Café Sdn Bhd.
01.2013 - 02.2015
- Managing payroll for Secret Recipe PJ & JV outlet staff full time and part timer
- (PJ Outlet – 35 and JV outlet – 10)
- Issue of a new staff appointment letter, confirmation letter, transfer letter, birthday meal and others
- Ensure employee receive the letter concern and a copy be filed in personal file
- Update new employee data to X-payroll system and processing of the payroll system twice per month
- Coordinate training for all outlet staff
- Compulsory attendance for all new joiner in term of Food Handling Training, Orientation, etc
- Conducted HR orientation for new employee at Factory and outlet
- Plan and conduct recruitment drive
- Search for suitable candidate to match the company requirement in term of job specification against the candidate profile
- Post vacancy (Newspaper/Flyer Distribution/Agencies)
- Conduct first interview for the position of Executive and below
- Handle Disciplinary Action cases, including all the correspondence conduct Domestic Inquiry, etc
- Foreign workers (Direct recruitment under Secret Recipe- 500 employees, Outsource – 300 Foreign workers under numerous agents)
- Documentation for Immigration/KDN process, etc
- Managing foreign workers in term of issues arise from medical condition, accommodation, issue arise from police station, etc
- Staff recruitment for NRO (New Restaurant Opening)
- Complete ad-hoc task assign by the Manager/COO.
Education
B.A (Hons) Business & Hospitality Management -
Nilai University
12.2013
Diploma in Culinary Art -
Pusat Teknologi Pengurusan Lanjutan (PTPL)
12.2010
Sijil Pelajaran Malaysia (SPM) -
Sekolah Menengah Kebangsaan Assunta
12.2006
Skills
- Employee engagement
- Succession planning insight
- Performance management
- Staff retention strategies
- Recruitment techniques
- Interviewing candidates
- Onboarding process implementation
- Organisational behaviour understanding
- Corporate culture nurturing
- Compensation structures designing
- Strategic thinking
- Change management
- Employee welfare consciousness
- Workforce planning
- HR policies development
- Labour law compliance
- Employee database management
- Talent acquisition strategy
- Data analysis
- Human resources operations
- Resource planning
- Organisational development
- Managing and mentoring
- Benefits management
- Recruitment strategies
- Training and Development
- Performance Improvement
Languages
English
Advanced
C1
Malay
Proficient
C2
Certification
- Certificate of Job Analysis & Job Evaluation - Korn Ferry
- Certificate of Achievement in Developing & Implementing Key Performance Indicators (KPI) and Key Results Area (KRA)
Additional Information
- Availability : 3 months
- Willing to Travel : Yes
- Willing to Relocate : Yes
- Possess Own Transport : Yes
Timeline
Senior Executive, Human Capital Business Driver
Malaysia Aviation Group
09.2022 - Current
Senior Executive, Human Resource Operations
HABIB Group
11.2021 - 08.2022
Senior Executive, Compensation & Benefits (Human Resources)
Malaysian Resources Corporation Berhad (MRCB)
03.2015 - 09.2021
Human Resources Assistant
Secret Recipe Cakes & Café Sdn Bhd.
01.2013 - 02.2015
B.A (Hons) Business & Hospitality Management -
Nilai University
Diploma in Culinary Art -
Pusat Teknologi Pengurusan Lanjutan (PTPL)
Sijil Pelajaran Malaysia (SPM) -
Sekolah Menengah Kebangsaan Assunta
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