nur athirah amani binti mohd nazri
kuala lumpur
Summary
Sales Administrator skilled in managing customer enquiries and providing tailored product advice. Maintains accurate customer records and updates sales data to support operational efficiency. Committed to enhancing customer satisfaction through effective follow-up and problem resolution.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Sales Administrator
LAE Harta Bina
kuala lumpur, malaysia
10.2025 - 07.2026
- Coordinated follow-ups with customers on orders, payments, and deliveries to ensure timely service.
- Managed customer enquiries by providing product advice and resolving issues to enhance satisfaction.
- Maintained accurate customer records and updated sales data in company system for improved data integrity.
Sales Assistant
Swarovski
Mytown
09.2024 - 12.2024
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Kept shelves neat, clean and organised through visual merchandising.
Sales Executive
Kenanga Investor Berhad
Wangsa Maju , Kuala Lumpur
04.2024 - 07.2024
- Achieved company targets by implementing successful sales strategies.
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Resolved customer issues and complaints with quick-thinking problem-solving.
Hostess
Sunway Hotel Putra
Jalan Putra , Kuala Lumpur
08.2023 - 11.2023
- Greeted guests upon arrival, providing a warm, welcoming atmosphere to enhance customer experience.
- Assisted guests with seating arrangements, considering preferences and accessibility needs for optimal satisfaction.
- Prepared tables for new arrivals, ensuring settings were complete and tailored to the number of guests expected.
Restaurant Hostess
De. Wan 1958 By Chef Wan Restaurant
Kl Link , Malaysia
01.2023 - 07.2023
- Greeted guests upon arrival, providing a warm welcome and guiding them to their tables.
- Managed waiting list and communicated information to guests about availability of tables, providing exceptional customer service.
- Handled customer complaints politely and professionally, escalating complex complaints to managers for assistance.
Sales Assistant
Nike
Sunway Pyramid , Malaysia
02.2022 - 11.2022
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Kept shelves neat, clean and organised through visual merchandising.
Sales Assistant
Lovisa
Sunway Putra Mall
04.2021 - 01.2022
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Kept shelves neat, clean and organised through visual merchandising.
Education
SPM -
Sekolah Menengah Kebangsaan Convent Sentul
01-2018
UPSR -
Sekolah Kebangsaan Convent Sentul 1
01-2014
Skills
- Sales expertise
- Sales data management
- Customer relationship management
- Customer-focused problem solving
- Time management and multitasking abilities
- Organised and detail-oriented
- Effective teamwork and collaboration
Languages
English
Proficient
C2
Malay
Proficient
C2
Timeline
Sales Administrator
LAE Harta Bina
10.2025 - 07.2026
Sales Assistant
Swarovski
09.2024 - 12.2024
Sales Executive
Kenanga Investor Berhad
04.2024 - 07.2024
Hostess
Sunway Hotel Putra
08.2023 - 11.2023
Restaurant Hostess
De. Wan 1958 By Chef Wan Restaurant
01.2023 - 07.2023
Sales Assistant
Nike
02.2022 - 11.2022
Sales Assistant
Lovisa
04.2021 - 01.2022
SPM -
Sekolah Menengah Kebangsaan Convent Sentul
UPSR -
Sekolah Kebangsaan Convent Sentul 1