Nur Athirah

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Increased sales by offering advice on purchases and promoting additional products.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Answered questions about store policies and addressed customer concerns.
• Restocked and organized merchandise in front lanes.
• Handled returns and exchanges professionally, resolving customer concerns promptly and courteously.
• Developed strong relationships with regular customers by remembering names, preferences, or previous purchases.
• Resolved technical issues with Point of Sale equipment swiftly, minimizing disruptions to the checkout process for customers.
• Assisted customers with product selection based on their needs or preferences while adhering to store guidelines on suggestive selling techniques.
• Assisted in inventory management, accurately tracking stock levels and reporting discrepancies to supervisors.
• Provided exceptional customer service by answering inquiries, locating products, and offering assistance as needed.
• Participated in special promotions or events to drive sales goals, collaborating effectively with other departments as necessary.
• Reviewed new promotions and monitored price changes.
• Mentored new team members on sales software system operation.
• Performed cash, card and check transactions to complete customer purchases.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Processed refunds and exchanges in accordance with company policy.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Contributed to overall store performance through effective teamwork and collaboration with colleagues.
• Mastered multiple Point of Sale software platforms, adapting quickly to changes in technology or system updates.
• Developed creative design for print materials, brochures, banners, and signs.
• Created engaging social media graphics that drove user engagement and increased online visibility.
• Completed final touches for projects such as images sizes and font selection.
• Collaborated with content and marketing teams to confirm design compliance with brand guidelines.
• Created logos, illustrations and typography for various organizations.
• Edited and enhanced existing artwork and graphics.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Improved inventory management by implementing effective ordering processes and conducting regular stock audits.
• Received incoming supplies and stocked in correct locations.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Supported operations with filing, copying and faxing.
• Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
• Developed and strengthened supplier relationships.
• Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
• Prepared accurate purchase orders using relevant software applications, ensuring clear communication of requirements to suppliers.
• Enhanced inventory management by implementing a well-organized system for tracking stock levels and reorder points.
• Utilized software to order, track and invoice product shipments.
• Provided accurate and up-to-date records of leading procurement procedures.
• Promoted superior customer experiences by leveraging understanding of color, trends, styles, benefits and product value perception.
• Evaluated vendor performance regularly to maintain reliable supply chain operations and address issues promptly.
• Coordinated with vendors to ensure timely delivery and setup of materials for successful events.
• Assisted in planning and executing memorable events that met client objectives and exceeded expectations.
• Welcomed guests to events, checked invitations, and oversaw proper seating.
• Oversaw event operations to keep running smoothly.
• Set up event facilities and equipment, cleaned areas, and organized supplies.
• Completed data entry tasks with accuracy and efficiency.
• Corrected data entry errors to prevent duplication or data degradation.
• Maintained files, records and of entry activities.
• Managed and organized documents for data entry tasks.
• Collaborated with marketing teams to align social media efforts with overall marketing strategies.
• Created marketing materials.
• Partnered with marketing team to contribute towards marketing strategy by monitoring competitive products and industry reactions.
• Supported creation of marketing and promotional items.
• Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
• Compiled and submitted weekly and monthly reports to management for review.
• Input high volume of monthly invoices with consistent accuracy.
• Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Developed graphics and visual content for social media campaigns.
• Applied animation techniques to create dynamic visual elements.
• Created 3D models and animation for video games and other interactive projects.
• Boosted brand engagement by creating compelling social media posts and campaigns.
• Applied current editing and photography tools to tell great stories.
• Used social media to promote events and build audience.
• Developed original content using social listening and independent sources.
• Strengthened content through proofreading and editing.
• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• Become one of the volunteer members of the "Yayasan Ikhlas Misi Kemanusiaan", assigned to carry out household cleaning activities and distribute food and supplies to flood victims in the Negeri Sembilan.
• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.

• Contributed to a positive work environment by offering friendly assistance to colleagues when needed, promoting teamwork within the office setting.
• Created and updated records and files to maintain document compliance.
• Assisted in the development of office procedures and training materials, resulting in increased staff efficiency.
• Managed high-volume phone lines, directing calls to appropriate personnel and ensuring prompt customer service.
• Streamlined data entry processes, resulting in more accurate record-keeping and easier access to information.
• Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Communicated with customers to identify needs and expectations.
• Maintained and managed customer files and databases.
• Provided excellent customer service by efficiently resolving issues and responding to inquiries.
• Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
• Reduced customer complaints with proactive issue identification and resolution strategies.

· Collected customer information and analyzed customer needs to recommend potential products or services..