Nur 'Asilahizzati Binti Mat Nusi
Secretary
Lot 2115, Jalan 18/38, Taman Sri Sedang, 43300 Seri Kembangan, Selangor
Summary
Self-assured professional skilled in interpersonal communications and offering background in Receptionist, Customer Service and Marketing. Able to adapt to new environment and challenges . Fun to be around with.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Marketing Officer
Mighty Bakery Sdn Bhd
12.2021 - 03.2024
- Prepare the timeline for new product.
- Prepare the POSM for new product and promotion for key account.
- Handle sponsorship collaboration.
- Plan advertising for products or services on multiple media channels٫ including social media and printing.
- Spearheaded public relations efforts that resulted in increased media exposure and brand recognition.
- Managed social media channels to boost online presence and engagement with consumers.
- Launched marketing activities for new product lines and market penetration.
- Coordinated with design and media teams to develop high-quality creative assets.
- Implemented data-driven approaches to optimize advertising spend, maximizing return on investment.
- Coordinated with sales teams to develop effective promotional materials and sales collateral.
- Conducted market research studies to gain insights into customer preferences and behaviors, informing future marketing decisions.
- Developed comprehensive marketing plans for product launches, driving successful outcomes.
Sales Operation Admin Assistant
Mighty Bakery Sdn Bhd
01.2017 - 11.2021
- Perform customer registration in cash or credit terms in SFA systems.
- Perform discontinue and route change customer outlet.
- Answer call and handling customer complaints regarding service or product.
- Ensure all new outlet get register on time before opening date.
- Assign new product in SFA.
- Document and update daily task in excel.
- Communicate with supervisor in another branch.
- Filing documents
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Receptionist
Shahzan Inn Fraser's Hill
01.2014 - 09.2014
- Handling incoming and outgoing calls
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Responsible for accurate and efficient account and guest billing.
Education
Diploma In Secretarial Science
Politeknik Sultan Haji Ahmad Shah, Kuantan 04.2001 -
Sijil Pelajaran Malaysia
SMK Mahmud Raub, Pahang2009
Skills
Timeline
Marketing Officer
Mighty Bakery Sdn Bhd
12.2021 - 03.2024
Sales Operation Admin Assistant
Mighty Bakery Sdn Bhd
01.2017 - 11.2021
Receptionist
Shahzan Inn Fraser's Hill
01.2014 - 09.2014
Diploma In Secretarial Science
04.2001 -
Sijil Pelajaran Malaysia
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