Nur Ashikin Khamis
Puchong
Summary
Energetic self-starter and team builder. Responsible, passionate about delivering outstanding quality and services. Welcome to venture into different industries and challenge myself to the optimum levels. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Marketing Officer (Freelance)
AA Serene Management Sdn Bhd.
04.2024 - Current
- Increased brand awareness by implementing targeted marketing campaigns and strategies.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Organized events to showcase company products and services, generating valuable leads.
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
- Planned and executed events and marketing programs to increase qualified leads.
- Coordinated appointments and meetings for marketing director with 11 active projects
Admin assistant CUM Key Opinion Seller (KOS) (Part time)
12.2023 - 03.2024
- Upload products info on all web platforms Shopee, Lazada and KaChing
- On live Tik Tok promotion on daily basis
- In charge of OBS system to assist on company FB live
- Ensure all the orders being post out by courier service company.
Online Tutor (Part time)
02.2020 - 11.2023
- Personal tutoring for needed students on subjects such as Mathematics, English, Malay Language and Science.
Manager
Angpang Trading Sdn. Bhd.
02.2013 - 06.2016
- Set up online business account on all platforms
- Liaised with related government bodies
- Oversee the whole business operation
- Stock inventory and working closely with courier service for smooth order delivery service.
English Tutor (Part time)
12.2008 - 12.2012
- Personal tutoring English subject to a group of Korean housewives and their kids as well
- For kids aged 5-7 years old, taught them phonics.
Marketing Executive
Monash University Sunway Campus
02.2008 - 11.2008
- Provide adequate and accurate information to domestic or international customers on Monash University, the courses and related information in the courses
- Respond to customers in a timely manner whether through mail, email, telephone or walk-in with a strong emphasis on customer service
- Achieve the targets set for recruitment
- Expand network of national agents and deliver recruitment numbers
- Develop and manage marketing activities in Malaysia
- Manage and coordinate appointed international market to achieve recruitment numbers
- Assist in all marketing activities to achieve overall marketing objectives and targets.
Acting Head of Admission
Metropolitan College
07.2007 - 02.2008
- Plan the strategy and monitor marketing activities in other states/ countries (East Coast, Sabah and Sarawak, Mongolia and South Korea)
- Plan and execute the duty rooster for education fairs and school roadshows
- Co-ordinates school exhibition and education fairs (marketing and student recruitment)
- Assist in determining the examination fees in AUD$
- Provide relevant academic information to students/ parents, and collecting student tuition fees
- Issues all sort of official letters (Letter of Offer, Letter for Scholarship, Letter for International Student Visa Application, and letter for PTPTN loan Application)
- Ensures that all the critical items required are available in the students' files
- Supervise the staff and ensure that the day-to-day operation for enrolment, filling and services to staff and students are carried out as scheduled, including checking the status of student visa and PTPTN loan application
- Monitors the performance of the local and international agencies that being assigned to the staff
- Handles suggestions or comments for improvement from various parties such as students, lecturers, parents and other offices
- Ensure that the staff are trained, managed, appraised and developed to meet the needs of The College
- Participates in the College's appraisal process
- Attend the following meetings/ function: Management Meeting, Lecturers-Partner University Meeting, Graduation Ceremony, Academic Award Presentation Ceremony, Scholarship Presentation Ceremony, Aussie Day, Ad-hoc Meeting and Annual Dinner
- Ensure consistent application of college procedure, academic policies, guidelines and the timely completion of reports
- Perform any other duties given by The Principal.
Enrolment Counselor
Metropolitan College
8 2006 - 7 2007
- Doing all new students' enrolment and course counseling
- To attend school road shows and education fair (marketing & student recruitment)
- To provide relevant academic information to students/ parents Responsible to strategize the market in East Coast Malaysia, Indonesia, Mongolia & South Korea
- Help out on fix the exam fees in AUD$
- Working closely with agents in regardless of new students
- Handle the application of PTPTN loan matter
- Arranging the duty rooster for education fairs and school road shows
- Collecting student tuition fees
- To perform daily administration work.
Information & Research Officer
Korea Tourism Organization
02.2005 - 08.2006
- Information and research related work
- Secretariat Office administration work
- Assist in Korea Tourism promotional activities (travel fair, FAM trip)
- Liaised closely with Malaysia Government body, especially Immigration for working permit, Inland Revenue Board for income tax, Employee's Provident Fund & SOCSO
- Receptionist and customer service.
Laboratory research assistant (part time)
University Malaya
8 2004 - 2 2005
- Responsible to run experiment for antifungal and anticancer initial properties.
- Supported project leads in grant applications by presenting detailed preliminary data demonstrating feasibility of proposed studies
- Coauthored multiple peer-reviewed publications by contributing valuable insights from experimental findings to the overall discussion section content
- Conducted thorough literature reviews to support hypothesis development and inform experimental design decisions
Education
Bachelor of Science BSc. (Hon) Chemistry -
University Malaya
06.2001 - 05.2004
Skills
Quick learner
Teamwork skills
Professional manner
Communication skills
Team player
Compassionate care
Active Listening
Call Management
Product Knowledge
Problem-solving abilities
Customer Relations
Additional Information
I left my latest position as Marketing Executive in Monash University Sunway Campus due to personal issue., RM3500 (nego), Available to work ASAP
Personal Information
- Place of Birth: Johor Bahru
- Date of Birth: 03/29/81
- Gender: Female
Driver License
Own car license
References
References available upon request.
Timeline
Marketing Officer (Freelance)
AA Serene Management Sdn Bhd.
04.2024 - Current
Admin assistant CUM Key Opinion Seller (KOS) (Part time)
12.2023 - 03.2024
Online Tutor (Part time)
02.2020 - 11.2023
Manager
Angpang Trading Sdn. Bhd.
02.2013 - 06.2016
English Tutor (Part time)
12.2008 - 12.2012
Marketing Executive
Monash University Sunway Campus
02.2008 - 11.2008
Acting Head of Admission
Metropolitan College
07.2007 - 02.2008
Information & Research Officer
Korea Tourism Organization
02.2005 - 08.2006
Bachelor of Science BSc. (Hon) Chemistry -
University Malaya
06.2001 - 05.2004
Enrolment Counselor
Metropolitan College
8 2006 - 7 2007
Laboratory research assistant (part time)
University Malaya
8 2004 - 2 2005
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