Summary
Overview
Work History
Education
Skills
Skills
Extra Curriculars
Emergency Contact
Personal Particulars
References
Timeline
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NUR ARISYA BINTI RUSLI

NUR ARISYA BINTI RUSLI

Seremban

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Assistant Branch Manager

IMIKA EMPIRE SDN BHD
01.2024 - Current
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.

Security Executive

AEON CO. (M) BHD
04.2023 - 12.2023
  • Recorded incident reports with detailed accounts of occurrences.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.

Store Manager

7- ELEVEN MALAYSIA SDN BHD
10.2021 - 01.2023
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Approved regular payroll submissions for employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Assistant Store Manager

7-ELEVENMALAYSIA SDN BHD
05.2021 - 09.2021
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Rotated merchandise and displays to feature new products and promotions.

Store Crew

7-ELEVEN MALAYSIA SDN BHD
10.2020 - 04.2021
  • Completed daily tasks accurately and on-time to support shop needs.
  • Checked incoming orders and organized new stock.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Greeted customers entering store and offered assistance with requirements.
  • Monitored shop security to identify and report shoplifting activities and increase security measures.
  • Helped managers with daily checklists and last-minute requirements.

Education

Diploma in Law Enforcement Administration

SAITO UNIVERSITY COLLEGE
PETALING JAYA MALAYSIA
04.2001 -

Literature

SMK TUNKU AMPUAN DURAH
SEREMBAN
04.2001 -

Skills

Customer Retention

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Skills

MCROSOFT WORD - 8/10

MICROSOFT EXCEL - 7/10

MICROSOFT POWERPOINT- 7/10

Extra Curriculars

  • Police Cadet, AJK
  • Skim Pinjaman Buku Teks Club, AJK
  • Hockey, Hockey Under 15 (2014)

Emergency Contact

  • Rusli Bin Sulaiman, Father, 019-6612678
  • Zarina Binti Hussin, Mother, 010-4200415

Personal Particulars

000620-05-0202, 23, Female, Single, Islam, Malay

References

  • Geenad Kalyana Sundram, Lecturer, Saito University College, 012-2704747, Student
  • Mahani Binti Mohamad Kamis, Field Manager, 7-Eleven Malaysia Sdn Bhd, 018-2291086, Employee
  • Salwahti Binti Hashim, Security Officer, AEON CO (M) BHD 012-6702870, Employee
  • Haikal , Area Manager, IMIKA EMPIRE SDN BHD, 016-6153935, Employee

Timeline

Assistant Branch Manager

IMIKA EMPIRE SDN BHD
01.2024 - Current

Security Executive

AEON CO. (M) BHD
04.2023 - 12.2023

Store Manager

7- ELEVEN MALAYSIA SDN BHD
10.2021 - 01.2023

Assistant Store Manager

7-ELEVENMALAYSIA SDN BHD
05.2021 - 09.2021

Store Crew

7-ELEVEN MALAYSIA SDN BHD
10.2020 - 04.2021

Diploma in Law Enforcement Administration

SAITO UNIVERSITY COLLEGE
04.2001 -

Literature

SMK TUNKU AMPUAN DURAH
04.2001 -

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