NURAQILAH ABD RAHMAN
RESTAURANTS GENERAL MANAGER
Simpang,08
Summary
A driven and detailed-oriented individual with a plan to seek expertise and gain experience as an excellent and proficient executive within the organization. Well-organized and outgoing with outstanding coordination and interpersonal skills. Ability to learn quickly, often in high-pressure situations. To improve myself in career enhancing and looking for new and competitive working environment.
Overview
5
5
years of professional experience
16
16
years of post-secondary education
1
1
Certification
Work History
Restaurants General Manager
McDonald's Malaysia
Taiping, 08
8 2022 - Current
- Recruiting, hiring and training all restaurant staff, including servers and hosts
- Scheduling employees to ensure shifts have proper coverage
- Streamlining restaurant processes to improve guest experience
- Analyze profit and lost
- Monitoring restaurant finances, including sales and expenses
- People development
- Business leader
- Completing necessary paperwork, such as sales, inventory and staff attendance reports.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Department Manager
McDonald's Malaysia Gerbang Alaf Restaurant
03.2019 - 07.2022
- In charging customer engaged, sales building and quality of restaurant services
- Managing inventory, ordering and sustainability of equipment at outlet
- Handling human resources hiring, scheduling, training and payroll
- Monitoring and evaluating staff performance
- Managing a departmental budget and forecasting budgetary requirements
- Setting strategic long and short-term departmental goals and evaluating outcomes.
Warehouse and Distribution Coordinator
LTS Distribution, Toyo Tires Malaysia
7 2018 - 2 2019
- Responsible to operate daily outbound operation
- Coordinating shipment and in out containers
- Dealing with Containers Depot and Freight forwarding
- Assist export listing and internal documentation
- Performed annual stock taking preparation and execution.
Education
Diploma - Organizational Leadership
McDonald's Hamburger University
2023
Bachelor - Maritime Management
Universiti Malaysia Terengganu
01.2015 - 04.2018
SIJIL TINGGI PERSEKOLAHAN MALAYSIA -
SEKOLAH MENENGAH KEBANGSAAN SIMPANG
Taiping, Perak, Malaysia 04.2001 - 04.2014
Skills
Good self-discipline, committed and willing to learn
Ability to work effectively and independently
Well-organized and able to work with minimum supervision
Highly sense of responsibility and fast adapt with new working environment
Honest with positive working attitude
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Certification
Member of The Chartered Institute Logistic and Transport Malaysia (CILTM)
Accomplishments
- Student Awards Sijil Pelajaran Malaysia (2012)
- Best Operation Prefect of School Cooperative Shop
- Student Awards Sijil Tinggi Pelajaran Malaysia (STPM)
- Dean List Student Semester 5 & 6 Bach of Management (Maritime)
- Participant (Presenter) of International GrostLog Conference Jakarta 2018
- Member of Opening Ceremony Malaysian Maritime Logistics and Transport Centre (2018)
- Paper Published in Index Proceeding of GrostLog Conference (2019)
Profile
017 - 5868853, nuraqilah.rahman@yahoo.com, Islam, Malay
References
- Nurul Aiman Sufarieni Abdul Rahman, Human Resources, Dept LTSD Sdn Bhd
011 - 56968141
- Cik Mimi Normah Kamaruddin, Senior RGM, McDonald's Malaysia
017 - 5355597
Timeline
Department Manager
McDonald's Malaysia Gerbang Alaf Restaurant
03.2019 - 07.2022
Bachelor - Maritime Management
Universiti Malaysia Terengganu
01.2015 - 04.2018
SIJIL TINGGI PERSEKOLAHAN MALAYSIA -
SEKOLAH MENENGAH KEBANGSAAN SIMPANG
04.2001 - 04.2014
Restaurants General Manager
McDonald's Malaysia
8 2022 - Current
Warehouse and Distribution Coordinator
LTS Distribution, Toyo Tires Malaysia
7 2018 - 2 2019
Diploma - Organizational Leadership
McDonald's Hamburger University
Member of The Chartered Institute Logistic and Transport Malaysia (CILTM)
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