Dynamic and adaptable professional with strong skills in communication, presentation, and sales. Experienced in administrative management, corporate affairs, product development, and basic technical support. Known for being independent, excelling in team environments, and always eager to learn. Committed to delivering results and thriving in flexible, fast-paced environments.
Overview
13
13
years of professional experience
2015
2015
years of post-secondary education
Work history
Representative III, Member Operations
Herbalife GBS (Malaysia) Sdn. Bhd.
Kuala Lumpur, Kuala Lumpur
2023.06 - Current
Manage data entry, document verification, and record maintenance to ensure data integrity and quality control for Herbalife Japan’s Independent Distributors and Preferred Customers.
Process daily payments accurately and on time to ensure orders are executed as per deadlines and service level agreements (SLAs).
Work closely with warehouse and logistics teams to resolve shipment-related issues, ensuring timely and accurate delivery of orders.
Collaborate with finance and external vendors to identify and resolve payment discrepancies, ensuring smooth transaction processes.
Support cross-functional teams during User Acceptance Testing (UAT), providing insights to ensure successful system testing and deployment.
Partner with other teams as necessary during UAT phases, providing insights and support to ensure successful testing and deployment.
Senior Executive
Sankyu Human Resource & Technical Development (Southeast Asia) Sdn. Bhd.
Iskandar Puteri, Malaysia
2021.01 - 2022.11
Responsible for daily operations of the HR & Admin department.
Responsible for recruitment and hiring, including sourcing, screening and interviewing procedures.
Assist Accounting Manager to upload payment into bank system
Handle company's confidential documents, ensure the effectiveness of office administration and maintain conducive working environment.
Liaise with local authorities for any required action for new setup company
Handle procurement process for all new equipment, furniture, IT system for new setup company.
Prepare all new forms, new rules & regulations for new setup company.
Liaise with IT person from region HQ regarding any IT & software issue of new company
Monitor & liaise with contractors/ vendors on the maintenance & upkeep of office equipment, company vehicle & other facilities.
Monitor & ensure smooth running of the office by through timely supply of office stationery, refreshments, office & pantry consumables
Undertake any other ad-hoc assignment related to HR & Admin.
Senior Executive
Sankyu (Malaysia) Sdn Bhd
PJ, Selangor
2018.07 - 2020.12
Assist in all administrative related work for all Japanese Expatriates
Support Corporate Affairs related matters as assistance to Japanese Manager of Account Department.
Manage and handle Japanese Expatriates schedule including business trip, home leave, hotel booking, transportation booking etc
Liaise with agent for immigration related matters for all Japanese Expatriates, visitor from oversea, trainee from HQ Japan.
Assist with HQ Japan and Singapore for any international training for local Malaysian staff, ensure their hotel booking, immigration related matters, travel and preparation any required documents run smoothly before and follow up post training of any feedback, presentation and pending submission document.
Analise and prepare monthly finance report and monitor each project budgetary for Engineering Department under supervision of Japanese Manager of Engineering Department.
Assist and prepare whole consolidate company finance and monthly business report to Regional HQ in Singapore under supervision of Japanese Manager of Account Department.
Assist and prepare yearly and quarterly of company business budget under supervision of Japanese Manager of Account Department.
Sales Executive
Nitori (Malaysia) SDN BHD
Sri Petaling, Malaysia
2016.05 - 2018.06
Manage and maintaining good relationship with both overseas buyers and local suppliers for smooth business flow.
Flexible to response to any unexpected crisis/problem occurred during new product development or existing running product.
Monitor production process starting complete from material resources, quality, production timeline, packaging until delivery and shipment to ensure goods follow company required standard and quality.
Ensure and maintain quality of developed item by doing frequent visit to running factory and corporate with QC during daily sampling.
Frequently visit furniture store, furniture exhibitions to keep in track of current market demand.
QC
Koma Kogyo (M) SDN BHD
Juru, Pulau Pinang
2014.09 - 2016.04
Work scope mainly to check production items accuracy
Collect data by sampling daily and monthly
Check material incoming and outcoming
Prepare goods to delivery
Technical Helpdesk
EMERIO SDN BHD
Cyberjaya
2014.04 - 2014.09
Communicate with internal users via phone and email to help solve computer, software problem
Assist new user to setup line and any troubleshoot via phone and email.
Sales Assistance
UNIQLO Kiryu Store
Kiryu, Japan
2012.03 - 2013.09
Handling cash registers
Organizing inventory and display room according to superior advise
Labeling product, check for any defect items before proceed to display/storage
Cleaning up store and designated area according to daily schedule
Aided English speaking customers if have any inquiries during operation hour
Aided customers during fitting and display area
Education
Degree of Civil Engineering - water environment treatment
Gunma University
Diploma of Civil Engineering - water environment treatment
Tomakomai National College of Technology
Skills
Great communication and presentation skills
Basic technical help desk knowledge
Retailer knowledge
Sales knowledge
Corporate affairs knowledge
Capability to work in flexible environment
Independent
Teamwork
Eager to learn
Basic company total finance knowledge
Budgetary knowledge
Hard work
Resistance to give up
Languages
English
Fluent
Japanese
Fluent
Malay
Native
Affiliations
Antique Collecting and Research
Gardening
Accomplishments
1st Prize – Japanese Business Presentation Contest
Timeline
Representative III, Member Operations
Herbalife GBS (Malaysia) Sdn. Bhd.
2023.06 - Current
Senior Executive
Sankyu Human Resource & Technical Development (Southeast Asia) Sdn. Bhd.
2021.01 - 2022.11
Senior Executive
Sankyu (Malaysia) Sdn Bhd
2018.07 - 2020.12
Sales Executive
Nitori (Malaysia) SDN BHD
2016.05 - 2018.06
QC
Koma Kogyo (M) SDN BHD
2014.09 - 2016.04
Technical Helpdesk
EMERIO SDN BHD
2014.04 - 2014.09
Sales Assistance
UNIQLO Kiryu Store
2012.03 - 2013.09
Diploma of Civil Engineering - water environment treatment
Tomakomai National College of Technology
Degree of Civil Engineering - water environment treatment
Member Service Representative III -IRA, NNA, MLO at Navy Federal Credit UnionMember Service Representative III -IRA, NNA, MLO at Navy Federal Credit Union