Enthusiastic senior payroll specialist with extensive expertise in Malaysia and Hong Kong payroll processing, compliance, and benefits administration. Known for strong team collaboration and adaptability to changing needs, ensuring accurate and timely payroll execution. Adept at utilizing payroll software, handling tax regulations, and providing strategic payroll solutions. Dependable and resourceful, fostering results-driven environment.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Senior Payroll Specialist
Vistra Global Services (Malaysia) Sdn Bhd
01.2025 - Current
Review monthly payroll for Hong Kong employees, including salaries, bonuses, allowances, and deductions as prepared by juniors for about 600 headcounts in total
Ensure compliance with Hong Kong Employment (Amendment) Ordinance, MPF (Mandatory Provident Fund), and Inland Revenue Department (IRD) requirements
Actively involve in frequent job rotations within the payroll team to review payroll reports for different clients with various complexity, ensuring thorough understanding and consistent quality checks across processes
Liaise closely with Hong Kong Business Units (HKBU) to support payroll-related matters and queries including journal reconciliation, annual employer's return and preparation of statutory filings for a project (Hong Kong Professional Employer Organization (HKPEO))
Provide guidance to junior payroll team members and assist in streamlining payroll processes
Support payroll continuity by acting as a backup reviewer for other senior specialists, ensuring timely and accurate payroll report validation when team members are unavailable
Responsible for presenting monthly error analysis to management, identifying recurring issues in junior staff payroll processing and recommending key actions to prevent future mistakes
Played a key role in implementing an automation tool for payroll processing, reducing manual tasks, minimizing errors, and improving overall operational efficiency
Payroll Specialist
Vistra Global Services (Malaysia) Sdn Bhd
07.2023 - 12.2024
Perform end-to-end Hong Kong payroll processing and provide related HR services to clients
Responsible for clients' payroll calculation (e.g., salaries, pension, leave, commission, and other compensation calculations)
Prepare HR reports for clients such as movement, headcount, pay summary, cost centre allocation and payroll breakdown reports
Maintain up-to-date and accurate payroll data and staff information in the payroll system (HRMNet)
Prepare and review other team members portfolios for Hong Kong Professional Employer Organization (HKPEO) with 400 headcounts in a short amount of time
Performing ad-hoc payroll calculation and job rotation when needed
Manage MPF (Mandatory Provident Fund) contributions, tax reporting (e.g., IR56 forms), and other statutory filings to the Inland Revenue Department (IRD).
HR Payroll Lead & Auditor
Delta Force Security Services And Consultancy
02.2023 - 05.2023
Responsible to manage the entire account of individual payroll officer up to 600 headcounts through coaching and guidance
Being the checker for the assignments under assigned payroll officer for advance and salary
Ensuring timesheet management in overall are monitored or audited
Responsible to ensure advance and pay day timesheet is processed and completed in timely manner according to the deadline
Checking and verifying all part time worker's advance and salary
Ensuring all KDN vetting and employment agreement is followed and issued as per requirement
Ensuring any discrepancy in salary is being managed and closed in timely manner
Handling all deductions given by Finance Department and ensuring deductions are made
Ensuring all resign staff processes are carried out smoothly
Conducting monthly training with payroll officers based on review of payroll processing
Overall managing claims managements
Assisting in managing of JTK cases
Identifying and interviewing new candidate if required
Issuing out warnings in the event of any non-compliance of work related matter
Broadcasting on updated matters on payroll or other relevant information
HR Payroll Officer
Delta Force Security Services And Consultancy
07.2022 - 02.2023
Managing payroll for up to 300 employees from different clients and processing monthly payroll, claims, deductions and monthly statutory contributions in accordance to established processes, guidelines and timelines
Calculating the correct amount incorporating such as overtimes and allowances based on assignments/clients with the assistance of a payroll software
Generating payroll and other related reports for checker's reconciliation and checking before final approval
Human Resources Executive (Internship)
YToday Sdn Bhd
03.2022 - 06.2022
Overseeing and running daily operations of the Operations and HR department
Implementing effective sourcing, screening, recruitment and interviewing techniques when approaching people in completing tasks given
Assessing training needs and coordinate learning and development initiatives for all employees
Updating client on daily basis regarding the status for handled project assigned by manager
Education
Bachelor of Psychology With Honors -
Sultan Idris Education University (UPSI)
Tanjong Malim, Perak, Malaysia
01.2018 - 01.2022
Foundation of Science -
Universiti Teknologi Mara Dengkil
Dengkil, Selangor, Malaysia
01.2017 - 01.2018
Secondary School -
Hulu Selangor Science School
Batang Kali, Selangor, Malaysia
04.2012 - 01.2016
Skills
Data analysis proficiency
Accomplishments
Consistently received positive performance reviews
Implemented EAO automation system to minimize errors while improving payroll efficiency
Nominated for 2025 Progress Award in VISTRA
Nominated for 2024 Customer Delight Award in VISTRA
Promoted to a higher position during first and second employment
First class achiever for undergraduate study
Sultan Idris Education University's Dean's lister for every semester
4.0 Award Receiver for Semester 1 at Universiti Teknologi Mara Dengkil
One of the receivers for Selangor's Best Student Award (SPM 2016 Category)
Other Experiences
[2023] RBA Training for Security Services, (Participant)
[2020] Stress Webinar, (Master of Ceremonies for Manage Your Stress Slot)
[2019] CSR Volunteering: Taman Bahtera, Selangor, (Volunteer)
[2019] Sport Charity, (Facilitator of Telematch and Committee Members)
[2019] Social Work: Al-Haq Welfare Home, Kuala Lumpur, (Facilitator and Committee Members)
[2019] Homeless Community Service: Lorong Haji Taib (Volunteer and Committee Members)