NUR AMIRAH NABILA BINTI RAMLI
APPLICATION SPECIALIST
KUALA LUMPUR
Summary
Application specialist with strong track record in optimizing software solutions and enhancing user experiences. Skilled in troubleshooting, system integration, and user training. Focuses on team collaboration and achieving results, adapting to changing needs effectively. Known for analytical thinking, strong communication, and problem-solving abilities.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Application Specialist
ABEX Medical System Sdn. Bhd.
Shah Alam, Selangor, Malaysia
01.2021 - Current
- Product support of INFINITT PACS (Radiology, Cardiology) for private hospital (eg PANTAI Group and KPJ Group) and government hospital (HUITM, IKN)
- Demonstrated a strong commitment to professional development by attending industry conferences, webinars, and workshops, staying current on the latest technologies and trends in application support.
- Developed comprehensive user guides and training materials to facilitate successful application adoption.
- Created user accounts and assigned permissions.
- Enhanced application functionality by diagnosing and resolving software issues.
- Established positive relationships with clients through clear communication, active listening, and effective problem-solving skills during support interactions.
- Provided training and support to end-users, ensuring smooth adoption of new technologies.
Application Specialist
UC Biosciences Sdn Bhd
12.2020 - 01.2021
- Product support for medical laboratories instruments and external quality assurance programs
- Act as technical support for installation, testing, commissioning & maintenance of instrument
- Assist sales team in demonstration of automated analyzer
- Assist in technical troubleshooting of external quality assurance programs
- Provided training and support to end-users, ensuring smooth adoption of new technologies.
Physics and Application Specialist
Transmedic Healthcare Sdn Bhd
04.2018 - 11.2020
- Company Overview: Radiotherapy Portfolio
- Product support for Tomotherapy, Radixact, MIM software, Pinnacle, and Scandidos
- Involve in Tomotherapy (Hi-Art) system commissioning at Sri Kota Specialist Medical Centre, Klang
- Involve in first Radixact (X7) system commissioning in Malaysia at Mahkota Medical Centre, Melaka
- Involve latest version Radixact (X9) system commissioning at Sunway Medical Centre
- Handling demonstrates and product presentation at Radiotherapy Department for Physicist
- Conducting customer training for application for Tomotherapy, Radixact, MIM software and Pinnacle
- Factory trained for Tomotherapy and Radixact by Accuray at Madison
- Factory trained for MIM Maestro by MIM software at Cleveland
- Factory trained for Pinnacle Treatment Planning Software by Philips at Philips APAC, Singapore
- Factory trained for MIM Encore, MIM Cardiac, MIM Neuro and MIM Y-90 by MIM software at Cleveland
- Handling MIM software demonstrate and product presentation at Nuclear Medicine Department
- Installed MIM Software at Nuclear Medicine Department, Institut Kanser Negara, Putrajaya
- Radiotherapy Portfolio
Medical Physicist Trainee & Radiographer
HUSM
01.2015 - 12.2015
- Hands on imaging cases mostly in general radiography
- Involve in quality control on kVp test, mAs and collimator light
- Experience to position patient for different site or radiotherapy treatment including NPC and breast cancer
- Involve quality assurance on LINAC machine
- Applied radiation protection during procedure in Nuclear Medicine Department
- Experience to do quality control on gamma camera
Internship student at Radiotherapy and Nuclear Medicine Department
Pusat Perubatan Universiti Kebangsaan Malaysia
08.2015 - 08.2015
- Experiences to do daily QC for Varian Clinac iX LINAC
- Involved in contamination survey (wipe test)
Education
Master of Science - Radiation and Nuclear Safety
Universiti Kebangsaan Malaysia
01.2016 - 01.2017
Bachelor of Health Science - Medical Radiation
Universiti Sains Malaysia
01.2012 - 01.2016
Matriculation Certificate - Module Science
Kolej Matrikulasi Perak
01.2011 - 01.2012
Skills
Microsoft Office
Outlook
Clinical Experiences
- Medical Physicist Trainee & Radiographer, Radiology Department, HUSM, Hands on imaging cases mostly in general radiography., Involve in quality control on kVp test, mAs and collimator light.
- Radiotherapy and Oncology Department, HUSM, Experience to position patient for different site or radiotherapy treatment including NPC and breast cancer., Involve quality assurance on LINAC machine.
- Nuclear Medicine Department, HUSM, Applied radiation protection during procedure in Nuclear Medicine Department., Experience to do quality control on gamma camera.
Activities
- 2023, INFINITT PACS Training by INFINITT PRINCIPLE KOREA
- 2019, Tomotherapy Training by Accuray at Madison, USA., MIM Software Training at Cleveland, USA., Product Presentation at ISMP (International Seminar on Medical Physics) for Deformable Image Registration in MIM Software
- 2018, Pinnacle Treatment Planning System (APAC, Singapore)., Product Presentation at SEACOMP (Southeast Asia of Medical Physics) for Auto Contouring in MIM software
Timeline
Application Specialist
ABEX Medical System Sdn. Bhd.
01.2021 - Current
Application Specialist
UC Biosciences Sdn Bhd
12.2020 - 01.2021
Physics and Application Specialist
Transmedic Healthcare Sdn Bhd
04.2018 - 11.2020
Master of Science - Radiation and Nuclear Safety
Universiti Kebangsaan Malaysia
01.2016 - 01.2017
Internship student at Radiotherapy and Nuclear Medicine Department
Pusat Perubatan Universiti Kebangsaan Malaysia
08.2015 - 08.2015
Medical Physicist Trainee & Radiographer
HUSM
01.2015 - 12.2015
Bachelor of Health Science - Medical Radiation
Universiti Sains Malaysia
01.2012 - 01.2016
Matriculation Certificate - Module Science
Kolej Matrikulasi Perak
01.2011 - 01.2012