NURAMIRAH BINTI SAMSUDIN
Food Handler
Kuala Lumpur,14
Summary
Proven expertise in food safety and exceptional customer service, honed at Restoran Saidah and McDonald's Restaurant. Adept at enhancing dining experiences through meticulous food presentation and fostering positive guest relations. Quickly adapts to fast-paced environments, significantly contributing to team efficiency and maintaining high sanitation standards. Demonstrates a strong ability to learn and apply new skills, ensuring operational excellence and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Food Service Handler
Restoran Saidah (Own by Parents)
11.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Food Service Worker
McDonald's Restaurant
06.2022 - 10.2022
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
Operator
Venture Tech Solutions
06.2021 - 06.2022
- Worked closely with the quality control team to ensure repaired chips met company standards.
- Maintained accurate records of repairs and components used.
- Adhered to safety and technical guidelines while working in an assembly environment.
- Assisted with general production tasks when needed, contributing to the team’s overall output.
Education
High School Diploma -
S.M.K Dato Haji Talib Karim
Alor Gajah, Melaka, Malaysia 04.2001 -
Skills
Food safety knowledge
Table Setting
Food Preparation
Food presentation
Order Taking
Customer Service
Quick Learner
Cleaning and sanitation
Payment Collection
Timeline
Food Service Handler
Restoran Saidah (Own by Parents)
11.2022 - Current
Food Service Worker
McDonald's Restaurant
06.2022 - 10.2022
Operator
Venture Tech Solutions
06.2021 - 06.2022
High School Diploma -
S.M.K Dato Haji Talib Karim
04.2001 -
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