NURAMIRAH ATIKAH BINTI SUKUR AMIRAH
CUSTOMERS SERVICE
TANJUNG MALIM
Summary
Dynamic and customer-oriented worker with experience in providing exceptional service in retail and fast food environments. Proficient in various tasks including cashiering, stocking, food preparation, and maintaining cleanliness standards. Strong communication, teamwork, and problem-solving skills, with a focus on delivering friendly and efficient service to enhance the customer experience. Adaptable and detail-oriented, able to thrive in fast-paced settings while ensuring accuracy and maximizing customer satisfaction. A reliable team player dedicated to contributing to the success of the organization.
Overview
3
3
years of professional experience
Work History
Retail Worker
SEGI FRESH CASH AND CARRY SDN.BHD.
02.2022 - Current
- Maintained cleanliness and organization of the store include sweeping, mopping, and sanitizing surfaces.
- Restocked shelves and maintain inventory levels to ensure product availability for customers.
- Assist customers in locating products and provide information about promotion and sales.
- Collaborate with team members to achieve daily task and ensure smooth operation of the store.
Service Crew Member
MARRYBROWN
07.2021 - 01.2022
- Prepare food items according to standardized recipes and customer preferences, ensuring high-quality and timely service.
- Operate cash register and handle transactions accurately while providing friendly and efficient customer service.
- Maintain cleanliness and sanitation standards in food preparation and serving areas, including washing dishes and sanitizing surfaces.
- Assist with inventory management and restocking of supplies to ensure smooth operation of the restaurant.
- Collaborate with team members to meet customer needs and ensure a positive dining experience.
- Assisted with closing duties, including cleaning and restocking, to ensure readiness for the next shift.
Executive of Umrah
Tiram Travel Sdn. Bhd.
12.2020 - 05.2022
- Assist clients in planning and booking their travel arrangements, ensuring their needs and preferences are met.
- Provide expert advice and recommendations on destinations, accommodations, and activities.
- Handle inquiries and provide information regarding travel requirements, visa applications, and travel restrictions.
- Coordinate with airlines, hotels, car rental companies, and other travel partners to secure bookings and negotiate discounts when possible.
Process payments, issue tickets, and provide necessary documentation to clients. - Keep up-to-date with industry trends, travel regulations, and new destinations to better serve clients.
- Handle any issues or complaints from clients with professionalism and efficiency, ensuring a positive resolution.
- Maintain accurate records of bookings, payments, and client information in our database.
Education
DIPLOMA - Tourism Management
COLLEGE COSMOPOINT
IPOH, PERAK 04.2001 -
SIJIL PELAJARAN MALAYSIA -
SEKOLAH MENENGAH KEBANGSAAN KHIR JOHARI
TANJUNG MALIM, PERAK 04.2001 -
Skills
Customers Service
Additional Information
Language: Malay, English
Timeline
Retail Worker
SEGI FRESH CASH AND CARRY SDN.BHD.
02.2022 - Current
Service Crew Member
MARRYBROWN
07.2021 - 01.2022
Executive of Umrah
Tiram Travel Sdn. Bhd.
12.2020 - 05.2022
DIPLOMA - Tourism Management
COLLEGE COSMOPOINT
04.2001 -
SIJIL PELAJARAN MALAYSIA -
SEKOLAH MENENGAH KEBANGSAAN KHIR JOHARI
04.2001 -
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