NUR AMIRA BINTI THRMIZI
ASSISTANT SUPERVISOR
Shah Alam, Selangor
Summary
Assistant Supervisor experienced in team leadership, customer service, and operational efficiency. Enhanced shopping experiences through effective training and inventory management while mentoring staff to boost performance and customer engagement. Analyzed sales data to inform strategic decisions, driving customer satisfaction and optimizing operations.
Overview
11
11
years of professional experience
Work History
Assistant Supervisor
Watsons Personal Care Store
12.2019 - Current
- Led a team in delivering exceptional customer service, enhancing overall shopping experience.
- Trained and mentored new staff, improving team performance and operational efficiency.
- Implemented inventory management strategies, ensuring optimal stock levels and product availability.
- Monitored sales performance, identifying trends to inform product placement and promotional strategies.
- Conducted regular store audits, maintaining compliance with health and safety regulations.
- Collaborated with cross-functional teams to streamline processes and improve customer satisfaction.
- Facilitated training sessions on product knowledge, enhancing team expertise and customer engagement.
- Utilized point-of-sale systems to manage transactions, ensuring accuracy and efficiency in sales.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
Sales Promoter
THE STORE
11.2018 - 11.2019
- Conducted market research to identify trends, informing targeted promotional campaigns and product placements.
- Analyzed sales data to refine promotional strategies, improving overall sales performance and customer retention.
- Developed and executed promotional strategies to enhance product visibility and customer engagement.
OPERATOR KILANG
CANON CAMERA
02.2017 - 09.2018
- Operated machinery to ensure efficient production processes, meeting daily output targets
- Collaborated with team members to streamline workflows, enhancing overall operational efficiency.
- Maintained a clean and organized work environment, promoting safety and operational effectiveness.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
SALEGIRL
Butik
06.2016 - 01.2017
- Developed and implemented effective sales strategies, enhancing customer engagement and brand loyalty.
- Conducted market research to identify emerging trends, informing product selection and promotional strategies.
- Managed inventory restocking processes, ensuring optimal product availability and minimizing stock discrepancies.
PART TIME WAITER
Sacc Convention Centre
11.2015 - 12.2015
- Delivered high-quality service to guests by accurately taking and processing orders.
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment.
- Collaborated with kitchen staff to ensure timely delivery of meals and guest satisfaction.
Education
SKM -
SILIJ KEMAHIRAN MALAYSIA (PPT)
Kuala Lumpur, Malaysia 04.2001 -
SPM -
SEKOLAH MENEGAH KEBANGSAAN SEKSYEN 7
Shah Alam, Selangor, Malaysia 04.2001 -
PMR -
SEKOLAH MENENGAH KEBANGSAAN SEKSYEN 7 SHAH ALAM
Shah Alam, Selangor, Malaysia 04.2001 -
UPSR -
SEKOLAH KEBANGSAAN SK SEKSYEN 7 SHAH ALAM
Shah Alam, Selangor, Malaysia 04.2001 -
Skills
Sales performance analysis
Product placement
Inventory management
Staff training
Training and mentoring
Team leadership
Conflict resolution
Customer service
Timeline
Assistant Supervisor
Watsons Personal Care Store
12.2019 - Current
Sales Promoter
THE STORE
11.2018 - 11.2019
OPERATOR KILANG
CANON CAMERA
02.2017 - 09.2018
SALEGIRL
Butik
06.2016 - 01.2017
PART TIME WAITER
Sacc Convention Centre
11.2015 - 12.2015
SKM -
SILIJ KEMAHIRAN MALAYSIA (PPT)
04.2001 -
SPM -
SEKOLAH MENEGAH KEBANGSAAN SEKSYEN 7
04.2001 -
PMR -
SEKOLAH MENENGAH KEBANGSAAN SEKSYEN 7 SHAH ALAM
04.2001 -
UPSR -
SEKOLAH KEBANGSAAN SK SEKSYEN 7 SHAH ALAM
04.2001 -