NUR ALYAA THAQIFAH BINTI ABDULLAH
COWAY LADY SERVICE
Pasir Gudang, Johor,01
Summary
Dynamic Customer Service Representative with a proven track record at Coway, excelling in product servicing and maintenance. Skilled in problem-solving and active listening, I foster strong customer relationships, ensuring satisfaction and trust. My expertise in product knowledge drives optimal performance and enhances customer experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Coway
12.2024 - Current
1. Product Servising
- Replace water purifier and air purifier according schedule.
- Perform product cleaning and sanitization
- Ensure all products are functioning optimally after service.
2. Inspection & Maintenance
- Report major issues to the Coway Technician team for further repair.
3. Customer Service.
- Build and maintain good relationships with custumers to ensure satisfaction and trust.
Education
SPM
SMK TAMAN NUSA DAMAI
04.2001 -
Skills
Customer service
Timeline
Customer Service Representative
Coway
12.2024 - Current
SPM
SMK TAMAN NUSA DAMAI
04.2001 -
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