Summary
Overview
Work History
Education
Skills
Timeline
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Nur Alieya Izzati

Retail Assistant
Kota Tinggi, Johor,01

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Retail Assistant

Guardian
12.2023 - Current
  • Greeted and assisted customers in finding products, providing personalized recommendations based on their needs.
  • Maintained cleanliness and organization of the store, ensuring a pleasant shopping environment.
  • Operated cash registers and handled transactions accurately, maintaining a high level of cash-handling integrity.
  • Managed inventory levels by restocking shelves and monitoring product expiration dates.
  • Resolved customer inquiries and concerns promptly and professionally, ensuring customer satisfaction.

Crew Trainer

McDonald
06.2022 - 12.2023
  • Developed and executed performance management programs to increase employee engagement and productivity.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Tailored instructional methods according to individual learning styles, maximizing comprehension and retention rates among trainees.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.

Education

Sijil Pelajaran Malaysia -

Sekolah Kebangsaan Telok Gadong
Klang, Selangor, Malaysia
04.2001 -

Skills

Retail Merchandising

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Timeline

Retail Assistant

Guardian
12.2023 - Current

Crew Trainer

McDonald
06.2022 - 12.2023

Sijil Pelajaran Malaysia -

Sekolah Kebangsaan Telok Gadong
04.2001 -
Nur Alieya Izzati Retail Assistant