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NUR ALIA MAISARAH BINTI SAIFFUL MOHD IZUL AFFIZI
Learning And Development
Kuala Lumpur
Summary
Experienced Business Development Executive with a strong background in sales and marketing. Proficient in the Employment Act and Occupational Safety and Health Act regulations, with additional expertise in administrative tasks. Skilled in marketing, basic HR operations, training needs analysis, and document management. Highly adaptable and quick to learn in fast-paced environments.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Business Executive
Hercules Force Security Sdn Bhd
Kuala Lumpur
12.2024 - 03.2025
- Enhanced customer satisfaction, addressing and resolving client concerns promptly and professionally.
- Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality standards.
- Expanded market presence through targeted marketing campaigns and effective brand positioning efforts.
Business Development and Sales Executive
Freelys Training Academy Sdn Bhd
Kuala Lumpur, Malaysia
11.2022 - 10.2024
- Implemented robust CRM systems, enabling better tracking of leads, conversions, and overall customer engagement activities.
- Monitored industry trends and competitor activities to stay ahead of market shifts and maintain a competitive edge in the sector.
- Served as a key point of contact for clients during onboarding processes, ensuring smooth transitions and fostering long-term loyalty.
- Built relationships with customers and community to establish long-term business growth.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
Bachelor of Business Administration (Hons) HR - Business Administration And HR Management
Universiti Poly-Tech Malaysia (UPTM)
Kuala Lumpur, Malaysia12.2022
Diploma Human Resources Management
Kolej Poly-Tech MARA Batu Pahat
Batu Pahat12.2020
Skills
Contract drafting
Cold-calling
Customer Service
Business development and planning
Sales strategy
Client Relations
Sales Targeting
Additional Information
- Strong administrative skills with the ability to handle day-to-day operations efficiently.
- Quick learner with the ability to adapt to new tasks and processes in a short period of time.
Software
Excel
Powerpoint
Reference
PUAN HANIS ALIAA
MANAGER
019-713 0560
Timeline
Business Executive
Hercules Force Security Sdn Bhd
12.2024 - 03.2025
Business Development and Sales Executive
Freelys Training Academy Sdn Bhd
11.2022 - 10.2024
Bachelor of Business Administration (Hons) HR - Business Administration And HR Management
Universiti Poly-Tech Malaysia (UPTM)
Diploma Human Resources Management
Kolej Poly-Tech MARA Batu Pahat