Nur Alia Aisyah Binti Nordin
Johor Bahru, Johor
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
5
5
years of professional experience
Work History
Supervisor
Commune By The Creator
12.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with fulfilling their request and inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Retail Assistant
Pet Lover Centre
02.2022 - 11.2022
- Used POS system to process sales, returns, online orders, and card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Actively engaged customers to provide general assistance and information on store merchandise.
Supervisor
Ace Hardware
10.2019 - 02.2022
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Education
No Degree - Art
Sekolah Menengah Kebangsaan Johor Jaya 2
Johor Bahru, Johor, MalaysiaSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Team building
- Staff development
- Staff discipline
- Inventory oversight
- Teamwork and collaboration
Timeline
Supervisor
Commune By The Creator
12.2022 - Current
Retail Assistant
Pet Lover Centre
02.2022 - 11.2022
Supervisor
Ace Hardware
10.2019 - 02.2022
No Degree - Art
Sekolah Menengah Kebangsaan Johor Jaya 2
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