NURAKRAM ILHAM SOH
Chieft Administractive Officer
Putrajaya,16
Summary
Proven leader with a track record of strategic planning and emergency response coordination at HDTEC ENERGY SDN BHD. Excelled in work coordination and report writing, enhancing collaboration and efficiency. Skilled in mentoring and resolving conflicts, significantly improving team capabilities and client satisfaction. Demonstrates exceptional report preparation and problem-solving abilities, driving successful outcomes.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
CHIEFT ADMINISTRACTIVE OFFICER
HDTEC ENERGY SDN BHD
Putrajaya , Putrajaya
2019.01 - Current
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Prepared and submitted detailed reports regarding assignments and ongoing investigations.
- Organized and updated schedules for executives.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures
Wardrobe Assistant
CREATIVE SKILL PRODUCTIONS
2015.01 - 2015.03
- Used sewing machines to execute simple alterations and repairs on clothing.
- Collaborated with clients to organize and restyle wardrobes, utilizing both pre-existing and new pieces.
- Assisted in purchasing garments and accessories, helping clients dress more fashionably for events.
WEDDING PLANNER
ADLI AFANDI BRIDAL
2013.01 - 2014.12
- Resolved any conflicts or issues that arose among vendors or attendees promptly to maintain a harmonious atmosphere throughout the event.
- Negotiated prices with suppliers, inspected venues and selected vendors to meet couple expectations.
- Managed guest lists efficiently, coordinating RSVPs, accommodations, transportation arrangements as needed.
- Conducted initial consultation with clients to discuss wedding details, venue options and other logistics to understand vision and budget.
SALES ASSISTANT & CUSTOMER SERVICE
PADINI CONCEPT STORE AEON TERBRAU
2011.01 - 2012.12
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Created and maintained detailed database to develop promotional sales.
- Helped customers locate products and checked store system for merchandise at other sites.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
- Helped customers locate products and checked store system for merchandise at other sites
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons
- Increased sales by building strong customer relationships and providing excellent service
Education
SMK BANDAR BARU UDA
BANDAR BARU UDA JOHOR 2019.01 - 2024.12
Skills
Work Coordination
Report Writing
Emergency Response Coordination
Strategic Planning
Report Preparation
Languages
Malay, English, BAHASA
Native language
Malay
Proficient
C2
English
Upper intermediate
B2
BAHASA
Upper intermediate
B2
Timeline
CHIEFT ADMINISTRACTIVE OFFICER
HDTEC ENERGY SDN BHD
2019.01 - Current
SMK BANDAR BARU UDA
2019.01 - 2024.12
Wardrobe Assistant
CREATIVE SKILL PRODUCTIONS
2015.01 - 2015.03
WEDDING PLANNER
ADLI AFANDI BRIDAL
2013.01 - 2014.12
SALES ASSISTANT & CUSTOMER SERVICE
PADINI CONCEPT STORE AEON TERBRAU
2011.01 - 2012.12
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