Nurakhmal Norazelan

Team Execution & Leadership: Payroll

• Spearhead comprehensive payroll operations for over 1,600 employees across nine subsidiaries within the Duopharma Group, ensuring accurate and timely processing via the Boss.net system.
• Manage end-to-end payroll activities including allowances, overtime, bonuses, and commission payouts in full compliance with statutory requirements, company policies, and regulatory updates.
• Lead the preparation and execution of Annual Increments and Contractual Bonuses for unionized staff in line with the Collective Agreement (CA), ensuring timely completion by November each year.
• Administer annual increment and bonus exercises for executive-level staff and above, collaborating with management to ensure fairness and consistency.
• Oversee monthly validations and verifications of the Time Management System through Sandfil, supporting data accuracy for payroll processing.
• Ensure prompt and compliant disbursement of all statutory payments, including EPF, SOCSO, EIS, and LHDN, while managing payroll-related statutory forms such as 8A, 8C, 22A, and Borang E.
• Distribute EA forms to all employees in accordance with LHDN deadlines and guidelines.
• Played a key role in payroll management prior to the demerger from Duopharma Biotech, managing payroll and payment processing for over 800 employees, including commissions and overtime.
• Prepared and submitted EA and e-filing documentation for five subsidiaries, maintaining full compliance with tax regulations.
• Generate monthly payroll reports for presentation to the Head of Department (HOD), providing data insights and ensuring executive visibility.
• Handle the full spectrum of monthly payroll processing, including preparation, disbursement, and reporting, with a focus on accuracy and timeliness.
• Address and resolve payroll-related employee inquiries and complaints, maintaining high levels of employee satisfaction and operational integrity.
• Maintain up-to-date employee data for accurate service record tracking and payroll alignment.
• Manage staff exit processes, including preparation of resignation documentation, final payments, system updates, and procedural compliance.
• Maintain organized employee personal files and records for audit readiness and data accuracy.
• Assisted in the monthly calculation of overtime for over 300 above production staff, contributing to precise payroll execution.

Team Leadership: Performance & Benefits

• Lead and manage the Performance & Benefit Rewards team, comprising six staff members across two sites (Bangi and Klang), covering payroll, benefits administration, and performance management support.
• Oversee the implementation and execution of employee benefits programs including medical, insurance, and statutory entitlements, ensuring all policies are current and effectively communicated.
• Guide and support the performance management cycle, including the setup of KPIs, mid-year and year-end reviews, and reward calibration processes in collaboration with business units.
• Coach team members, allocate tasks based on strengths, and monitor progress to ensure timely and accurate deliverables.
• Provide strategic direction to align benefits and performance practices with business goals, including salary benchmarking, job evaluation initiatives, and employee engagement improvements.
• Collaborate with HR Business Partners, Finance, and line managers to ensure seamless delivery of performance and benefits processes throughout the company.
• Drive continuous improvement initiatives within the team, identify process gaps, and implement solutions to enhance efficiency, compliance, and employee satisfaction.