MICROSOFT OFFICE (WORD,EXCEL/POWER POINT)
Nuraizuren Binti Md Rasid
Admin
Pontian
Summary
To obtain a challenging career in other field this will provide opprtunities for personal growth in term managent skill.
Overview
12
12
years of professional experience
Work History
Administration Clerk
Qimart Sdn Bhd
10.2022 - Current
- Handled incoming phone calls and answered questions from callers.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Answered over calls each day on multi-line telephone systems, supporting communication needs ofstaff members.
- Documented all contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
Supervisor
99 Sppedmart Sdn Bhd
06.2018 - 09.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Store Manager
7ELEVEN MALAYSIA
04.2014 - 05.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Supervised guests at front counter, answering questions regarding products.
Education
SEK MEN KEB BENUT
Benut, Johor, Malaysia12-2020
SMK SRI TANJUNG
Benut, Johor, Malaysia12-2010
Skills
Multi tasking
Problem-solving
Friendly, positive attitude
Teamwork and collaboration
Strong teamwork
Work hard and panctual
Working under pressure
Responsibility and cooperate
STATUS : MARRIED
have a two children
Additional Information
DRIVING LICENSE : D
TRANSPORT : CAR
Software
Timeline
Administration Clerk
Qimart Sdn Bhd
10.2022 - Current
Supervisor
99 Sppedmart Sdn Bhd
06.2018 - 09.2022
Store Manager
7ELEVEN MALAYSIA
04.2014 - 05.2018
SEK MEN KEB BENUT
SMK SRI TANJUNG