Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NUR AISYAH FARHANAH BINTI ABDULLAH

SELANGOR

Summary

Dynamic Operations Supervisor with strengths in staff training and performance enhancement. Cultivates a motivated team environment by implementing effective mentoring strategies. Resolves customer complaints swiftly, ensuring client satisfaction and loyalty. Energetic Operations Supervisor with robust background in streamlining processes and enhancing team productivity. Strong focus on operational efficiency and cost reduction, resulting in significant improvements in profitability. Skilled at fostering collaborative environments and driving performance to meet and exceed targets. Committed to delivering high-quality results and continuous improvement in all operational aspects. Enthusiastic professional with knack for streamlining operations and enhancing team productivity. Adept at problem-solving and fostering collaborative environment. Proven track record in ensuring efficient workflow and meeting deadlines through effective communication and organisational skills. Eager to leverage leadership capabilities and proactive approach to drive success in operational roles. Operations professional with hands-on experience managing daily workflows and team coordination. Demonstrated abilities in process improvement, staff training, and resource allocation to meet organisational goals. Consistently ensures compliance with safety standards while maintaining high productivity levels.

Overview

4
4
Languages
5
5
years of professional experience

Work History

Operations Supervisor

AMANO MALAYSIA SDN BHD
SELANGOR, MALAYSIA
01.2023 - Current
  • Trained, mentored and motivated employees to maximise team productivity.
  • Resolved customer complaints efficiently, restoring trust and preserving the company's reputation.
  • Monitored staff performance and developed improvement plans.
  • Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
  • Scheduled staff shifts, balancing workload with personnel availability to maintain operational continuity.

OPERATION EXCUTIVE

MYDIN USJ SUBANG JAYA
SELANGOR, MALAYSIA
06.2021 - 03.2022
  • Managed complaints with calm, clear communication and problem-solving.
  • Maintained clean, safe working environments to eliminate accident risks.
  • Identified issues, analysed information and provided solutions to problems.
  • Trained and mentored employees to maximise team performance.

Education

skm 2&3 - pastries art

SILVERSPOON INTERNATIONAL COLLEGE
SELANGOR,MALAYSIA
2019

Skills

  • Staff supervision
  • Employee training
  • Operational support
  • Customer relationship management
  • Team motivation
  • Process improvement
  • Shift scheduling
  • Problem solving
  • Communication skills
  • Customer relations

Languages

English
Elementary
A2
Malay
Proficient
C2
Chinese (Mandarin)
Proficient
C2
Chinese (Cantonese)
Proficient
C2

Timeline

Operations Supervisor

AMANO MALAYSIA SDN BHD
01.2023 - Current

OPERATION EXCUTIVE

MYDIN USJ SUBANG JAYA
06.2021 - 03.2022

skm 2&3 - pastries art

SILVERSPOON INTERNATIONAL COLLEGE
NUR AISYAH FARHANAH BINTI ABDULLAH