Nur Ain Zoikarnain
Senior Sales Administrative Assistant
Senawang, Negeri Sembilan
Summary
Experienced Sales Administrator with 2+ years of experience in customer service and sales. Proficient in Zebra, RetailPro9, SAP systems, order processing and data entry. Skilled in Microsoft Office, time management and effective communication.
Overview
2026
2026
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Senior Sales Administrative Assistant
Marks & Spencer KLCC
01.2023 - Current
- Responsible for ensuring the store is compliant for all audit points including cash office
- Responsible for ensuring that invoices are dealt with in a correct way
- Investigates all cash differences and follow up with management on loss prevention
- Created and maintained reports, documents, and presentations to assist with administrative support.
- Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
Leader Quality Control Inspector
Jiemei (M) Sdn Bhd
01.2018 - 01.2023
- Leads a team of 7 operators and 2 technicians
- Applicable to all models of Punched Tape inspection
- Measuring of Punched Tape dimension
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
Part Time Sales Associate
Padini Concept Store
01.2015 - 01.2017
- Ensure high levels of customer satisfaction through excellent service
- Maintain outstanding store condition and visual merchandising standards
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Managed to handle 3 days sales to maintain good condition on merchandise table.
Personal Assistant
Pusat Tuisyen Subang Bestari
2017 - 2018
- Implementing and maintaining procedure/administrative systems
- Typing, compiling and preparing reports
- Managing database and filing systems
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Managed staff in cafe and tuition over than 30 person included staff cafe; barista, chef, waitress and tuition admin and teachers
Education
Diploma - Secretary Administration
Kolej Vokasional Kuala Klawang
Negeri Sembilan01.2017
Skills
Microsoft Office Software
References
Haikal Zulkifli, Retails Manager, haikal.zulkifli@alftuttaim.com, +60 12 452 3526
Certification
Food Handling Training - 21st July 2025
Timeline
Food Handling Training - 21st July 2025
07-2025
Senior Sales Administrative Assistant
Marks & Spencer KLCC
01.2023 - Current
Hearing Awareness Talk Training - 29th July 2019
07-2019
Certified Occupational Safety & Health Workshop For Safety & Health Committee Training, Eversafe Universal Sdn Bhd - 18th March 2019
03-2019
7 QC Tools Training - 25th October 2018
10-2018
Leader Quality Control Inspector
Jiemei (M) Sdn Bhd
01.2018 - 01.2023
Sijil Perkhidmatan Terpuji, Laura Medina Cafe & Pusat Tuisyen Subang Bestari Utama
07-2017
Part Time Sales Associate
Padini Concept Store
01.2015 - 01.2017
Personal Assistant
Pusat Tuisyen Subang Bestari
2017 - 2018
Diploma - Secretary Administration
Kolej Vokasional Kuala Klawang