Nurain Binti A Rahman
Cybersouth
Summary
Successful Executive with over more than 7 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
13
13
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Executive
OUD Asset Management
Cyberjaya, Selangor
08.2023 - Current
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Prepared annual data to determine metrics for operational performance.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reported issues to higher management with great detail.
- Spearheaded company rebranding initiative, resulting in significantly improved market presence and customer engagement.
- Conducted comprehensive market research to guide development of highly successful new service offering.
- Developed strategic partnerships with industry leaders, enhancing company reputation and access to new customers.
SH Executive
MMC Gamuda KVMRT (PDP SSP) Sdn Bhd
Seri Kembangan, Selangor
08.2019 - 11.2022
- Monitor and analyst the Observation/ Non-Compliance/Stop Work Order/ Incident report and produce trend analysis reports
- Conduct and develop Safety and Health briefing and training
- Managing the Covid-19 Compliance for MRT SSP Project
- Assist in review and implementation of compliances with SHE contractual and legal issues of the project site
- Update Safety Dashboard for all package at Putrajaya Region
- Preparing Monthly Safety Report
- Secretary for the Putrajaya Region Monthly Safety and Health Meeting
- Conduct regular Safety and Health Meeting as required and provide SHE advice to WPCs
- Manage and develop, coordinate and implement Safety and Health Programmers and Campaigns
- Promote, monitor, enforce, advice and ensure continual Safety and Health implementation in compliance with Legal, OSH Management System and Organization requirements
Training Coordinator
MMC Gamuda KVMRT (PDP SSP) Sdn Bhd
Sungai Buloh, Selangor
01.2017 - 07.2019
- Develop the Standard Work Process (SOP) for KVMRT Training Center
- Involved in training and development strategies
- Managing the Government’s Industrial Collaboration Program (ICP) Economic Enhancement Program (EEP)
- Analyzing and develop training needs in conjunction with construction industry particular on civil construction railway signal and systems and railing technology for the Mass Rapid Transit Project
- Manage and maintain in-house trainer coordination
- Organize the wide needs assessment and identify skills or knowledge gaps that need to be addressed
- Design and prepare educational aids and materials such as manuals and handbooks
- Assess instructional effectiveness and summaries evaluation reports determining the impact of training on employee skills
- Provide assistance to the internal training manager and matter experts regarding instructional design
- Managing the MRT passport system database and training records
- Maintain the Resource Centre in KVMRT Training Centre
- Organize training program to meet specific training needs
- Handle logistic for training activities including venue and equipment
- Mentored more than 27,000 new personnel hired to fulfill various roles.
Training Executive
MMC Gamuda KVMRT (PDP SSP) Sdn Bhd
06.2015 - 01.2017
- Manage the Safety Passport Scheme for KMVRT Line 2 Project
- Redesign MRT ID Registration Manual Process to Automation Projects
- Managing new registration and renewal of CIDB Green Card for KVMRT Staff
- Conduct organization wide needs assessment and identify skills or knowledge gaps that need to be addressed
- Design and prepare educational aids and materials such as manuals and handbooks
- Provide assistance to the internal training manager and matter experts regarding instructional design
- Maintain updated passport system database and training records for the programs
- Printing the cards upon completing the induction training program
- Maintain the Resource Centre in KVMRT Training Centre
- Organize training programs to meet specific training needs
- Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, on-the-job coaching
- Handle logistics for training activities including venues and equipment
- Collaborated with cross-functional teams to ensure alignment of training objectives with company goals.
- Spearheaded the incorporation of innovative teaching methods into existing programs, increasing employee engagement rates.
- Developed tailored training modules for various departments, resulting in improved overall performance.
- Continuously evaluated program feedback from participants and stakeholders, incorporating improvements as necessary to meet evolving business needs.
- Monitored progress towards organizational competency objectives by regularly tracking data related to skills acquisition and mastery.
- Enhanced employee productivity by implementing interactive and engaging training sessions.
- Designed custom assessment tools to accurately gauge participant comprehension and retention of critical concepts post-training sessions.
- Facilitated networking events between trainees and experienced professionals, fostering a collaborative learning environment.
- Maintained updated knowledge on industry trends and best practices in corporate education to inform future curriculum enhancements.
- Partnered with external subject matter experts to augment internal expertise when developing specialized training content.
- Leveraged e-learning platforms and tools to provide flexible access to educational materials anytime, anywhere.
- Streamlined onboarding processes for new hires, reducing time-to-productivity by efficient training delivery.
- Championed a culture of continuous learning throughout the organization through effective communication strategies and visible support from senior leadership.
- Optimized budget allocation for learning resources to maximize return on investment in employee development initiatives.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Established and maintained quality control standards.
- Facilitated virtual, in-person and blended learning sessions.
Training Executive cum PA
Virtue Consulting
06.2012 - 05.2015
- Administered accounts and budgets
- Organized and maintained appointment, incoming emails, faxes and posts, often corresponding on behalf of management
- Screened phone calls, inquiries and request, and handled them when appropriate
- Negotiated with clients often involving crucial decision-making tactics, attended meetings and ensured managements readiness and preparation
- Coordinated travel, visas and accommodations and, occasionally, travelled with management, took notes or dictation at meetings and provided general assistance during presentations and training
- Managing the overall training/seminar/courses readiness and Preparation
- Sending out appropriate pre-course information to delegates in advance of training course
- Keeping data of training materials up to date
- Prepare the training support materials / hand-outs for training courses and assisting with the creation or formatting of these were relevant
- Sending out course evaluation (feedback) questionnaires following training courses and compiling/ communicating feedback (report) to the director or client
- Obtaining training records/certificates of each training course
CRESS Junior Executive
Scope International Sdn Bhd
11.2011 - 06.2012
- Assist in the increasing health and safety awareness at all levels within the organization
- Assist in necessary the safety inspection of the company’s building
- Assist the Board’s Joint Occupational Health & Safety Committee
- Coordinate registration and removal of hazardous waste and to conduct fire drill
- To coordinate first aid training for HS&E Committees
- Conduct health awareness to all employee’s i.e., blood donation with Tabung Darah Negara
- Liaise person with fire department regarding emergency procedures, communications and fire safety
- Develop, implement and monitor Board Occupational Health and Safety Policy, Programs, and Procedures
- Assist on the arrangement for Occupational Health and Safety testing and/or evaluations of the workplace by external agencies/consultants as may be necessary
- Responsible in creation of new access card / Staff ID for practical students, new joiner, direct contract staff and contract staff including taking of ID photos, create access in the system
Education
Bachelor Degree - Office System Management and Technology (Hons.)
UITM
Puncak AlamDiploma - Office Management
UITM
Jengka PahangSkills
Customer relations
Team player
Administrative skills
Problem resolution
Team building
Interpersonal skills
Operations management
Team leadership
Certification
NIOSH Certification – Train the Trainer
Summary Of Experience
- Executed successfully Covid-19 Compliance for MRT SSP Project – Putrajaya Region by monitoring and arranging the Weekly PCR Test for 2,000 members of staff and worker who are involved in the project’s progress on a weekly basis.
- Ensure continual implementation of Safety and Health in compliance with legal requirements, OSH Management System requirements, and organizational requirements by promoting, monitoring, enforcing, advising, and ensuring continuous improvement.
- Coordinate the MRT EEP Program (Economic Enhancement Program) and manage all MRT Industrial Collaboration Program (ICP) collaborations with TDA, the agency under the Ministry of Finance Malaysia which is responsible for the Technology Depository Agency Berhad (TDA).
- Improve the MRT ID Registration Manual Process by redesigning it into an automated process that includes e-Scheduling for the KVMRT Training Center SSP Line.
- Managing the Safety Passport Training for the MRT SSP project offers 29 courses designed to meet staff and workers' needs.
- Being responsible for monitoring the SSP Trainer Program that develops more than 100 Master Trainers, Trainers, and Assessors to support the project.
- Develop a standard operating procedure (SOP) for the KVMRT Training Center and make it available to the organization.
- Working experience in secretarial or PA field.
- Exposure and assisting in Shariah Investment Boutique house.
Personal Information
- Age: 36
- Marital Status: Married
Timeline
Executive
OUD Asset Management
08.2023 - Current
SH Executive
MMC Gamuda KVMRT (PDP SSP) Sdn Bhd
08.2019 - 11.2022
Training Coordinator
MMC Gamuda KVMRT (PDP SSP) Sdn Bhd
01.2017 - 07.2019
Training Executive
MMC Gamuda KVMRT (PDP SSP) Sdn Bhd
06.2015 - 01.2017
Training Executive cum PA
Virtue Consulting
06.2012 - 05.2015
CRESS Junior Executive
Scope International Sdn Bhd
11.2011 - 06.2012
Bachelor Degree - Office System Management and Technology (Hons.)
UITM
Diploma - Office Management
UITM
Similar Profiles
KUMUDINI SKUMUDINI S
AVP - Sales & Distribution at HSBC Asset Management (erstwhile L&T Asset Management)AVP - Sales & Distribution at HSBC Asset Management (erstwhile L&T Asset Management)
Sidharth NavarkheleSidharth Navarkhele
Assistant Manager at 360 One Wealth And Asset Management (formally Known As IIFL Wealth And Asset Management )Assistant Manager at 360 One Wealth And Asset Management (formally Known As IIFL Wealth And Asset Management )
THANVIR NISHATTHANVIR NISHAT
Front Desk Executive at Tafawuq Facilities Management L.L.C, Eltizam Asset Management GroupFront Desk Executive at Tafawuq Facilities Management L.L.C, Eltizam Asset Management Group