Summary
Overview
Work History
Education
Skills
Timeline
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Nur Aimi Zulmahdi

System Analyst
Petaling Jaya, Selangor

Summary

Proven System Support Analyst with a track record of spearheading successful data migration projects at TechnoNet Sdn Bhd. Good in SAP, system monitoring, and fostering strong supplier relationships. Demonstrated ability to enhance productivity through comprehensive end-user support and application upgrades. Achieved seamless integration of Lotuss Online Shop, showcasing exceptional problem-solving skills and technical proficiency.

Professional with strong expertise in system support and troubleshooting. Skilled in team collaboration, adapting to changing needs, and achieving results. Proficient in diagnosing technical issues, optimizing system performance, and enhancing user experiences. Reliable and focused on delivering impactful solutions efficiently.

Overview

10
10
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Supply Chain Officer

GMG Sports Malaysia
09.2023 - Current
  • Coordinated transportation activities to ensure on-time delivery of products.
  • Monitored supplier quality to identify potential issues.
  • Reduced lead times for product deliveries through optimizing logistics processes and establishing strong vendor relationships.

Achievement

* Successfully manage multiple brand PO and IBD creation within timeline

* Able to solve discrepancy issue during delivery.

  • Able to assist merch and buyer on the allocation based on channel.

System Support Analyst

Lotus's Stores Malaysia
06.2021 - 09.2023
  • Administered user accounts effectively, providing appropriate access levels based on organizational roles both Malaysia and Thailand.
  • Facilitated smooth transition during software upgrades, minimizing disruptions to business operations both Malaysia and Thailand.
  • Trained operation and stores user on new software applications, enhancing productivity and overall user experience.
  • Provided exceptional technical support, addressing user concerns efficiently and professionally both Malaysia and Thailand.
  • Collaborated closely with developers to identify root causes of application errors, leading to prompt issue resolution.
  • Contributed to successful project completion through thorough testing and validation of system components.
  • Monitored system performance to identify potential issues.
  • Effectively communicated complex technical concepts to non-technical staff members for better understanding of IT processes.
  • Collaborated with cross-functional teams to implement system upgrades and enhancements seamlessly.

Achievement

* Successfully go live Lotuss Online Shop according to the planned timeline.

* Successfully identify and work with the team solved issue.

* Successfully provide training to all 11 store.

* successfully go live Click and Collect in Lotuss Online Shop for all MY Lotuss Store.

* Successfully configured system such as Loginext, Magento, Highjump, Cybersource and a few internal application.

System Analyst

Pipeline Network Sdn Bhd
03.2020 - 05.2021
  • Assisted project managers in creating accurate project timelines through careful analysis of task dependencies and resource constraints within system development initiatives.
  • Spearheaded data migration projects, ensuring seamless transfer of information between systems.
  • Developed detailed technical documentation based on project.
  • Assessed business requirements to create focused solutions.
  • Collaborated with cross-functional teams to develop system solutions tailored to business needs.

Achievement

* Complete user requirement documentation for CAAM and Air Selangor.

* Managed to assisted developer to complete system development for CAAM and Air Selangor.

System Analyst

TechnoNet Sdn Bhd
03.2018 - 03.2020
  • Assisted project managers in creating accurate project timelines through careful analysis of task dependencies and resource constraints within system development initiatives.
  • Spearheaded data migration projects, ensuring seamless transfer of information between systems.
  • Developed detailed technical documentation based on project.
  • Assessed business requirements to create focused solutions.
  • Collaborated with cross-functional teams to develop system solutions tailored to business needs.

Achievement

* Successfully regathering and updated user requirement for MySKUD2.

* Assisted developer during development phase.

* Completed internal and external testing for MySKUD2

* Successfully go -live MySkud2 System phase 1

Associate Systems Analyst

XYBase Sdn Bhd
12.2014 - 03.2018
  • Assisted project managers in creating accurate project timelines through careful analysis of task dependencies and resource constraints within system development initiatives.
  • Spearheaded data migration projects, ensuring seamless transfer of information between systems.
  • Developed detailed technical documentation based on project.
  • Assessed business requirements to create focused solutions.
  • Collaborated with cross-functional teams to develop system solutions tailored to business needs.

Achievement

* Successfully gathering requirement of few module for BLESS system.

* Communicated closely with developers and tester to ensure the module develop as per requirement.

* Successfully go live for few module in BLESS.

Education

Bachelor - Information Technology

Universiti Tun Hussein Onn
Batu Pahat, Johor, Malaysia
06.2010 - 06.2014

Diploma - Information Technology(Programming)

Politeknik Sultan Idris Shah
Sabak Bernam, Selangor, Malaysia
06.2006 - 06.2009

Skills

    Warehouse operations

    SAP experience

    Supplier relationship management

    System monitoring

    Problem resolution

    Application support

    End user support

    API integration

    User requirements

    Software testing

Timeline

Supply Chain Officer

GMG Sports Malaysia
09.2023 - Current

System Support Analyst

Lotus's Stores Malaysia
06.2021 - 09.2023

System Analyst

Pipeline Network Sdn Bhd
03.2020 - 05.2021

System Analyst

TechnoNet Sdn Bhd
03.2018 - 03.2020

Associate Systems Analyst

XYBase Sdn Bhd
12.2014 - 03.2018

Bachelor - Information Technology

Universiti Tun Hussein Onn
06.2010 - 06.2014

Diploma - Information Technology(Programming)

Politeknik Sultan Idris Shah
06.2006 - 06.2009
Nur Aimi ZulmahdiSystem Analyst