Nur Zaini

• Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Organized promotional events and interacted with community to increase sales volume.
• Implemented systems and procedures to increase sales.
• Spearheaded initiatives aimed at improving customer retention rates by proactively addressing concerns before they escalated into larger issues.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Managed accounts to retain existing relationships and grow share of business.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Compiled and analyzed data to determine approaches to improve sales and performance.

Success Stories:

• Manage to develop and execute marketing plan from product understanding, create market opportunities for the new green product technology of Battery Energy Storage System (BESS).
• Managed to secure more than RM 2.5 Million orders within 2 months in the sales role.

• Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
• First point of contact for a current and new potential client that seek information on what the company has to offer.
• Respond and monitor RFPs and vendors, developing new sales territories that the company has yet to explore.
• Coordinate with company's executives and sales managers to review current market trends to propose and approach new business ideas that can improve the company's revenue gain.
• Create sales pipeline system for whole sales team to monitor their sales funnel as to monitor leads and re-strategize on customer approach plan.
• Identified potential principals, partnership with potential vendors for company in ensuring the sustainability of the operation as well as to ensure better business opportunities.
• Responsible of managing principals and review business development strategy with principals to ensure sales growth and market penetration of the principal's products.

Success Stories

• Secured agreement for additional of choke valve's principal for the company within 3 months of employment. Hence, expanding their business in choke valve supply. Secure more than RM 1 Million 's order in less than 6 months after appointment.
• Secured 3 years price agreement contract covering all Exxon's platforms in Malaysia to supply the Kamikaze Sand Probe's for corrosion monitoring business segment.
• Appointed as leader for sales team in year 2022 to lead the whole sales team in achieving sales target which covers both products and services for electrical & instrumentation, corrosion monitoring, choke valves. In doing so, the sales team has achieved the targeted sales and managed to penetrate new industry in semiconductor industry by winning more than RM 9 million project of data center UPS supply in Penang.

• Manage client's accounts from project costings, quotations, contact award negotiation, strategic procurement review and decisions.
• Manage and control project expenditures within the set budget.
• Managed the Airbus A320/A330 BNPS BRKT machined parts program for the serial production of the project. Client is Collin Aerospace (Formerly known as UTC Aerospace System).
• Develop project plans, schedules for Airbus A330 BNPS program delivery with customer, inter department and suggest appropriate adjustment on the plan in ensuring adherence to the project plan and schedule.
• Managed the First Article Development for the awarded Special Seating Interior package with client Collins Aerospace. The FAI program involved from ensuring engineering development of the machined parts, technical and quality compliance as per customer specifications called out all requirements from machining, special process, and assembly requirements for the program as well as success delivery of the program.
• During FAI development, I ensure compliance of technical and quality assurance for work transfer among subcontractors – including FAI, approval, qualification of the raw material supplied as well as qualification of the special process of the products at new subcontracting work.
• Liaise with client in developing the inventory transition plan to ensure continued supply of products for customers during transition. As such, considering my role at supplier’s side (supply chain for client) – my role was developing the buffer stock plan during the FAI development stage where we have additional quantity to ensure serial production would not be a concern once FAI is approved.
• Mentored junior engineers, fostering a supportive learning environment and promoting professional growth.
• Improved program efficiency by optimizing code and streamlining processes.
• Apart from FAI development, responsible to lead, maintain, and own the Production Readiness Study review with client which covers the assessment of the overall supplier's readiness for the production from supply chain management, its quality assurance, technical and special process approval, quality control, production capacity, and capability of the facilities in meeting the program awarded. Once assessed and finalized on review, responsible in monitoring and ensuring the delivery of all action items entered in the PRS spreadsheet.
• Perform risk analysis for all the program managed and develop the necessary mitigation actions based on the risk rating established in the analysis for clients and organization for both work transfer program and program currently in serial production stage.
• Formulating the procurement, special process subcontracting strategy based on the subcontractor and suppliers’ performance with Supply Chain manager.
• Conduct a meeting, consolidates and presenting plans relating to the business and delivery aspect of the projects with client.
• Ensure swift handling of client queries and complaints during the program management. My role is to ensure that an internal meeting is conducted, and Non-Conformance Report generated met the client’s expectations based on the mistake proofing level of the corrective action for any quality’s complaint received.
• Responsible in ensuring continuous improvement plan as per client's expectation for a supply chain development. In this role, I have a weekly call with client and present the plan and progress status of the plan established with client.
• Collaborated with cross-functional teams to ensure seamless integration of program components.
• Responsible for strategic planning of both production line covering the MRO's requirement on repair tools, and on aircraft part manufacturing line for Micron Aerostructures Sdn Bhd.
• Manage client's accounts from project costings, quotations, up until contract award negotiation, strategic procurement review and decisions.
• Establish, manage, and control project expenditures within the set budget.

• Lead and managed the initial start-up plan for Aerospace Metallic Manufacturing business of PHN Industry Sdn Bhd (Subsidiary of DRB-Hicom)
• Prepare project costing, budgeting and quotations for CTRM Metallic parts localization program plan for the parent company DRB Hicom - work transfer from a supplier in UK to Malaysia. The work involves reviewing and leading the engineering team to develop machining strategy, as well subcontracting strategy for the special process/treatment.
• Perform Feasibility Study with the support of Finance team for facility setup budget and expenditure approval for the localization program. Present the completed FS to PHN Industry's management as well as Board of Directors in DRB Hicom.
• Ensure and monitor the Aerospace CNC machining line for Pegoh plant set-up and AS9100 Revision D certification plan are as per timeline and within the budgetary approved by Board of Directors.
• Present the progress status, localization program plan to management team during the Project Management Meeting as well Departmental Management Meeting
• Played an integral role in identifying vendor to reduce the overall investment plan as well as reducing manufacturing cost for the CTRM metallic localization program.
• Liaise with potential subcontractors for technical collaboration in reducing the overall investment plan as well as knowledge transfer between PHN Industry and known player in the industry.

Success Stories

• Prepare investment plan for government grant application such as MIDA and had successfully awarded with MYR 5 Milion grant for the first 3 years of PHN Industry Aerospace Metallic Manufacturing business project.
• Successfully integrated new CNC machining line in existing plant for PHN Industry Sdn Bhd Aerospace Business Startup Plan as well as spearheaded the AS9100 Revision D certification. PHN Industry Sdn Bhd successfully certified in AS9100 Revision D for their plants in Pegoh Melaka and Shah Alam.
• Identified potential technical collaboration partners for PHN Industry Sdn Bhd in embarking into Aerospace industry and had successfully initiated collaboration with surface treatment subcontractor and technical collaboration for the surface treatment services, machining expertise. Hence, helping to mitigate long lead time if to do in house surface treatment, in house process approval by appointing subcontractor for special process and surface treatment.

• Lead and managed the project proposal team from engineering, special process, product development team in expediting capacity as well as capability planning for potential new projects.
• Prepare project costing and quotations while engage clients in contract negotiations.
• Spearhead internal contract review while oversee the procurement of materials and hardware throughout the development stages.
• Manage and control project expenditure in line with set budget.
  ● Develop project plans, schedules for projects with customer and continuously monitor as well as suggesting appropriate adjustment to ensure adherence on the project plan and schedule.
  ● Spearheaded the development phase of the UTC Aerospace System (Now known as Collins Aerospace) Airbus A350 Fan Cowl project. During this work transition, successfully overcame numerous engineering changes due to client’s engineering changes as well as due to internal organization’s change request due to raw material type availability in delivering the project within set timeline. The FAI development phase is done for machined and assembly parts of more than 50-part numbers with major portion of the machined parts are titanium, followed by Stainless Steel and Aluminium parts. Overall delivery time managed on the work transfer is about 18 months period.
• After the Airbus A350 Fan Cowl FAI program – I was entrusted by the organization to head the Collins’s GTF Bombardier C Series and MRJ Fan Cowl Project including going to Chula Vista, US for contract negotiations, project plan and schedule development, performing risk and gaps analysis and provide and monitor all action plan for all risks and gaps identified - as well as successfully completing the project within agreed time frames.
• For the A350 Fan Cowl and GTF Bombardier C Series and MRJ Fan Cowl development project, the responsibility is also to ensure technical and quality compliance as per customer specifications called out all requirements from machining, special process, and assembly requirements for the program as well as success delivery of the program.
• Review with client on segregated supply between incumbent’s supply and come up with the first production delivery plan before the end of the FAI development program for A350 Fan Cowl and GTF Bombardier C Series and MRJ Fan Cowl program.
• Develop and review the capacity plan for the organization to ensure that the organization has sufficient capacity to meet up with the program’s requirement of A350 Fan Cowl Project and, Bombardier C Series MRJ Fan Cowl program.
• Apart from FAI development, responsible to lead, maintain, and own the Production Readiness Study review with client which covers the assessment of the overall supplier's readiness for the production from supply chain management, its quality assurance, technical and special process approval, quality control, production capacity, and capability of the facilities in meeting the program awarded under Collins Aerospace's account. Once assessed and finalized on review, responsible in monitoring and ensuring the delivery of all action items entered in the PRS spreadsheet.
• Perform risk analysis for all the program managed and develop the necessary mitigation actions based on the risk rating established in the analysis for clients and organization for both work transfer program and program currently in serial production stage.
• During the working tenure, lead the termination of titanium parts for 787 Fan Cowl program due to engineering changes from machined parts to forged to near shape parts where I reviewed the overall inventory including assembled, machined parts, Work In Progress parts, as well as the in house raw materials and also the material status (ingots purchase status) for the previously provided forecast. This is to develop the overall work transition plan that covers the overall inventory down to every stage of supply chain including ingot material supplier.
• Manage meeting for client to update progress status, program management strategy, as well as continuous improvement plan during both the development stage and serial production stage.
• Manage meeting for internal organization to update on performance, KPI On Time Delivery status, as well as manage the review of client’s forecast including the review of production schedule and procurement in ensuring client’s delivery can be met.
• Constantly monitor client’s SAP for both the delivery requirement of FAI parts and serial production parts requirement. To communicate and advise the adjustment of internal production schedule and procurement plan as required. To also communicate back with client on sudden changes of forecast fluctuation with client based on monthly forecast review of SAP's requirement.
• Lead and manage the project proposal team from engineering, special process, product development team in expediting capacity as well as capability planning for potential new projects.
• Prepare project costing and quotations while engage clients in contract negotiations.
• Spearhead internal contract review while oversee the procurement of materials and hardware throughout the development stages.
• Manage and control project expenditure in line with set budget.
• Liaise with the client in establishing realistic schedules while constantly provide up to date status of the project.
• Responsible in handling any quality assurance and quality complaints by leading quality team in meeting the dateline for Non-Conformance report.
• Part of internal auditor team for AS9100 certification program of the company.
• Lead and monitor the continuous improvement for the projects/programs managed as per customer's expectation.

Success Stories

• Spearheaded the development phase of the UTAS Airbus A350 Fan Cowl project, successfully overcame numerous engineering changes in delivering the project within set timeline.
• Headed the UTAS GTF Bombardier C Series and MRJ Fan Cowl Project including going to the Chula Vista, USA for contract negotiations as well as successfully completing the project within agreed time frames.

• Work closely with the customer service engineers and system engineers in trend analysis, comprehensive failure analysis, and reliability databases to identify any merging technical issues and take action to identify the root causes.
• Carried out aftermarket analysis for aircraft components in assisting the Technical Support team.
• Performed in depth quarterly reliability review for the Dash 8 Q400, MD11, and DC10 programs.
• Initiated reliability analysis for other products encompassing Electro Servovalve as well as Flight Control System and Hydraulic parts.
• Conducted data mining of the repair shop in developing the CORPS Chart, Trend Failure Analysis, and Weibull Analysis (Probability Failure Analysis)