NUR SYAZWANI HUDA BINTI JALLALUDIN
Cheras
Summary
Dedicated and resilient professional with a proven ability to thrive under pressure while effectively addressing challenges and finding innovative solutions. Strong team player valuing diverse perspectives, leveraging collaboration to enhance ideas and drive results. Experienced in team leadership, strategic planning, and operational excellence, focusing on fostering productive work environments. Committed to promoting continuous improvement and utilizing collaborative approaches to problem-solving and conflict resolution.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Waitress
Chicken Rice Shop Restaurant
03.2021 - 09.2021
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Assistant head of multimedia exco in faculty's club
Generation Library Information Society (GENLIS)
01.2022
- Technical Bureau of 3rd INTERNATIONAL LIBRARY MANAGEMENT E-COLLOQUIUM.
- Collaboration with Fakultas Ilmu Administrasi, Universitas Brawijaya.
Practical training as a librarian
Perpustakaan Laman Hikmah, Universiti Teknikal Malaysia Melaka
03.2023 - 07.2023
- Learned to catalogued and organized books, materials and other documents for proper library management.
- Help to assist library's programs and activities to promote library usage and literacy.
- Help to managed acquisition process for new materials, ensuring the library''s collection remained current and relevant.
- Help to assist students at circulation section such as reservation for study area, borrowing and returning books.
Junior Office Admin
The Tea Republic
09.2023 - 11.2023
- Maintained a professional office atmosphere by organizing workspaces, ordering supplies, and overseeing equipment maintenance.
- Managed multiple priorities effectively under tight deadlines while maintaining attention to detail in all aspects of administrative support duties.
- Ensured accuracy in data entry tasks while maintaining strict confidentiality of sensitive information across various databases.
- Managing orders and requests from clients and customers.
Sales Associate
H&M Retail
11.2023 - 05.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Application Support Librarian
Lemonjar Software Media Sdn. Bhd.
05.2024 - Current
- Supported digital library collections containing e-books, audiobooks and digital media.
- Assisted library patrons with resolving computer problems.
- Increased patron satisfaction with timely responses to reference inquiries, utilizing extensive knowledge of information sources.
- Maintained library databases to support accuracy and availability in circulation systems.
- Experienced in document management, cataloging, digitization process, and event operations management.
- Contributed to a positive work environment by providing ongoing support and professional development opportunities for staff members.
- Actively involved in two digitization project with Jabatan Peguam Negara in year 2024 and 2025.
- Actively involved in a cataloging project with Perpustakaan Negara Malaysia in 2025, including handling and organizing Tamil-Language materials.
- Managed operations during the Kuala Lumpur International Book Fair at World Trade Centre Kuala Lumpur for 10 consecutive days in 2025.
Education
Bachelor of Information Science (Hons.) - Library Management
Universiti Teknologi MARA Cawangan Selangor Kampus Puncak Perdana
Selangor11-2024
Diploma - Information Management
Universiti Teknologi MARA Cawangan Negeri Sembilan Kampus Rembau
Rembau, Negeri Sembilan, Malaysia12-2022
SPM -
Sekolah Menengah Kebangsaan Perimbun Cheras
Selangor03-2018
Skills
- Cataloguing - AACR2, MARC21, DDC, LCC & LCSH
- Digitization
- Metadata and data entry
- Team management
- Employee relations
- Computer skills
- Problem-solving
- Office administration
- Decision-making
- Team collaboration
- Multitasking and organization
- Flexibility and adaptability
Additional Information
Bachelor of Information Science (Library Management) graduate with a Diploma in Information Management, possessing over one year of experience in information digitization, metadata management, and records organization. Passionate about expanding expertise in digitization projects and information systems while contributing to organizations that value work-life balance and technological innovation.
Timeline
Application Support Librarian
Lemonjar Software Media Sdn. Bhd.
05.2024 - Current
Sales Associate
H&M Retail
11.2023 - 05.2024
Junior Office Admin
The Tea Republic
09.2023 - 11.2023
Practical training as a librarian
Perpustakaan Laman Hikmah, Universiti Teknikal Malaysia Melaka
03.2023 - 07.2023
Assistant head of multimedia exco in faculty's club
Generation Library Information Society (GENLIS)
01.2022
Waitress
Chicken Rice Shop Restaurant
03.2021 - 09.2021
Bachelor of Information Science (Hons.) - Library Management
Universiti Teknologi MARA Cawangan Selangor Kampus Puncak Perdana
Diploma - Information Management
Universiti Teknologi MARA Cawangan Negeri Sembilan Kampus Rembau
SPM -
Sekolah Menengah Kebangsaan Perimbun Cheras