Nur Syamielia Binti Mohd Noor
Kuala Lumpur
Summary
I am a hardworking person and strongly committed to my work. I also possess a good communication skill due to my fluency and competence in Malay and English languages. Then, I also have a positive attitude towards my work. I also can give my full commitment to my work as I can manage my time very well and I very punctual person. I can give full commitment for my job. Insightful Research Interviewer with significant experience compiling statistical data on psychology-related issues. Organized and detailed to manage multiple, concurrent tasks. Proven to build trust and rapport with participants. Skilled Interviewer with exceptional patience and more 10 years of experience. Effective worker with great multitasking and observational skills. Known for proactive problem-solving and resourcefulness.
Overview
2025
2025
years of professional experience
11
11
years of post-secondary education
Work History
Sales Assistant (Part-Time)
Bata Outlet Jaya Jusco Alpha Angle Wangsa Maju
09.2009 - 12.2009
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Marketing (Full-Time)
Insani Al-Qayum - Book Suppliers
10.2010 - 01.2013
- Established strong working relationships with external partners to facilitate effective collaboration and knowledge sharing among different agencies or organizations involved in targeting missions.
- Optimized resource allocation by prioritizing tasks based on risk assessment factors such as threat level or target significance.
- Conducted regular review sessions to evaluate and refine targeting methodologies, keeping approaches up-to-date.
Sales (Full-Time)
Appco Group Asia
02.2013 - 04.2013
- Communicated with coworkers by using hand signals to direct log movement.
- Estimated and deducted volume of waste wood from total volume to record volume by grade in tally books.
- Promoted proper and safe spreading of logs for scaling, loading of log deck and unloading and loading of trucks.
Sales Executive Astro IPTV (Full-Time)
MEASAT Broadcast Network Systems Sdn. Bhd
4 2013 - 5 2014
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Improved product offerings by gathering customer feedback and working closely with product development team.
- Built relationships with customers and community to promote long term business growth.
Market Survey (Project Based)
Metrix Research Sdn Bhd
06.2014 - 09.2015
- Conducted interviews with participants to assess eligibility.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Conducted extensive background research on topics relevant to the field interviews, enhancing contextual understanding.
Field Executive
Conversation Zone Research Company
10.2015 - 02.2016
- Communicated regularly with customers to build rapport and maintain customer satisfaction.
- Developed strong client relationships through effective communication, resulting in increased client satisfaction and retention.
- Organized high-impact events that showcased the company''s products and services, attracting new customers while strengthening existing partnerships.
- Maintained proper condition of company-supplied equipment and material for optimal performance.
- Spearheaded successful collaborations between various departments, ensuring smooth communication and efficient project execution.
- Achieved individual and assigned team quotas to attain sales, profits and strategic objectives.
Interviewer Part Time (Project Based)
Pinnacle Research
01.2017 - 09.2021
- Conducted interviews with participants to assess eligibility.
- Prepared and sent interview confirmation letters to candidates to confirm interview arrangements.
- Continuously updated industry knowledge and best practices, staying current with trends in recruitment and interviewing strategies.
Field Interviewer
IPSOS SDN BHD
02.2022 - Current
- Conducted interviews with participants to assess eligibility.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Coded data from participant interviews.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Built strong rapport with interviewees, fostering an environment of trust and open communication.
- Received recognition for dedication to adhering to ethical guidelines during all phases of the interviewing process.
- Assisted in the development of survey tools and questionnaires, tailoring them to suit specific project objectives.
- Displayed excellent interpersonal skills when interacting with diverse populations during field interviews.
- Handled difficult situations tactfully during interviews while maintaining a professional demeanor throughout.
- Assisted in coordination of on-site interviews, managing schedule to stay organized.
- Completed surveys by rechecking contact information before ending each call.
- Developed thorough understanding of job requirements and qualifications to steer recruitment efforts toward appropriate job profiles.
- Delivered information from script regarding surveys for on-demand phone project assignment.
Education
Diploma - Broadcasting and Film
Kuala Lumpur Metropolitan University College (KLMUC)
01.2010 - 01.2012
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Kebangsaan Zon R 1
01.2008 - 01.2009
Penilaian Menangah Rendah (PMR) - undefined
Sekolah Menengah Kebangsaan Zon R 1
01.2005 - 01.2007
Ujian Peperiksaan Sekolah Rendah (UPSR) - undefined
Sekolah Rendah Kebangsaan Convent (2) Bukit Nanas
01.1998 - 01.2004
Skills
Microsoft Office Word
Microsoft Office Excel
Microsoft Office PowerPoint
dsc
Customer service and assistance
Participant screening
Administering interviews
Typing and written communication
Online research
Confidence building
Confidential data protection
Time management abilities
Multitasking
Critical Thinking
Interview scheduling
Observational skills
Patient assistance
Personal Information
- Date of Birth: 09/10/92
- Gender: Female
- Nationality: Malaysian
- Marital Status: Married
References
- Aifaa Farouk, Project Executive ( GSC MYS Mysstery Shopping ) , Ipsos Malaysia Sdn Bhd, Unit 23rd Floor, Centrepoint North, Lingkaran Syed Tengah.Mid Valley City, 59200, Kuala Lumpur +603 22893000, +60192033404
- Azhari Bin Ibrahim, Senior Executive, BUSINESS OPERATION UNIT METRIX Research Sdn Bhd, Menara Tokio Marine Life, Level 13A-1, 189, Jalan Tun Razak, Kuala Lumpur, Kuala Lumpur, 50400, 603-27206363, +6017-2919851
Icnumber
920910146538
Timeline
Field Interviewer
IPSOS SDN BHD
02.2022 - Current
Interviewer Part Time (Project Based)
Pinnacle Research
01.2017 - 09.2021
Field Executive
Conversation Zone Research Company
10.2015 - 02.2016
Market Survey (Project Based)
Metrix Research Sdn Bhd
06.2014 - 09.2015
Sales (Full-Time)
Appco Group Asia
02.2013 - 04.2013
Marketing (Full-Time)
Insani Al-Qayum - Book Suppliers
10.2010 - 01.2013
Diploma - Broadcasting and Film
Kuala Lumpur Metropolitan University College (KLMUC)
01.2010 - 01.2012
Sales Assistant (Part-Time)
Bata Outlet Jaya Jusco Alpha Angle Wangsa Maju
09.2009 - 12.2009
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Kebangsaan Zon R 1
01.2008 - 01.2009
Penilaian Menangah Rendah (PMR) - undefined
Sekolah Menengah Kebangsaan Zon R 1
01.2005 - 01.2007
Ujian Peperiksaan Sekolah Rendah (UPSR) - undefined
Sekolah Rendah Kebangsaan Convent (2) Bukit Nanas
01.1998 - 01.2004
Sales Executive Astro IPTV (Full-Time)
MEASAT Broadcast Network Systems Sdn. Bhd
4 2013 - 5 2014