Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Nur Syahidah

Nur Syahidah

Sr Executive (Sales)
No 56,Lebuh Rapat Baru 8,Tmn Song Choon,31350 Ipoh Perak.

Summary

Ambitious and reliable professional with 11 years working experience. Graduated in Diploma Public Administration. Seeking the opportunity to leverage experience and knowledge in Human Resource position.

Overview

11
11
years of professional experience
6
6
Certifications

Work History

Sr Executive (Sales)

MMC ELECTRONICS (M) SDN. BHD.
02.2019 - Current
  • Created a sales reporting and performance evaluation system such as forecast.
  • Executed daily operations to optimize customer shipments.
  • Liaises with forwarding agent on truck and flight reservation.
  • Receive and forward customer order to the relevant department.
  • Affixed shipping labels on cartons with all shipping information included.
  • Communicated with the relevant departments and coworkers in order to get everything done in timely and manner.
  • General office task such as filling and export documents.
  • Providing administrative support to the Senior Manager and Assistant Manager through daily operations.
  • Prepare cost analysis to submit in Dagang Net system.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Admin Clerk

MEGA DYNAMICS SYSTEM SDN. BHD.
08.2013 - 02.2019
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Assist Senior Officer to computes wages, comissions and payments.
  • Compiled and analyzed data to produce reports.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Issued invoices, letters and followed up on outstanding payments to remind clients to pay on time.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Education

Diploma - Public Administration

Universiti Institusi Teknologi Mara Seri Iskandar
04.2001 -

Skills

  • Performance Improvement

  • Mail handling

  • Procedure Implementation

  • Growth planning

  • Multitasking Abilities

  • Scheduling and Coordinating

  • Computer Skills

  • Time Management

  • Teamwork and Collaboration

  • Documentation And Reporting

Languages

Chinese (Mandarin), Malay, English
Native language
Chinese (Mandarin)
Proficient
C2
Malay
Proficient
C2
English
Advanced
C1

Certification

MICROSOFT EXCEL ADVANCED

Timeline

MICROSOFT EXCEL ADVANCED

07-2023

MICROSOFT EXCEL INTERMEDIATE

07-2023

7 QUALITY TOOLS FOR PROCESS IMPROVEMENT

03-2023

IATF 16949:2016 INTERNAL AUDITING

08-2022

IATF 16949:2016 AWARENESS

05-2021

INCOTERMS 2020

01-2021

Sr Executive (Sales)

MMC ELECTRONICS (M) SDN. BHD.
02.2019 - Current

Admin Clerk

MEGA DYNAMICS SYSTEM SDN. BHD.
08.2013 - 02.2019

Diploma - Public Administration

Universiti Institusi Teknologi Mara Seri Iskandar
04.2001 -

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Nur SyahidahSr Executive (Sales)