Nur Syafiana
Personal Assistant
Shah Alam
Summary
I am Nur Syafiana. I have a strong foundation in organizational skills, attention to detail, and time management. I am confident that these skills, combined with my strong work ethic and dedication to excellence for 15 years in corporate organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
2
2
Languages
Work History
PERSONAL ASSISTANT
Malinthai Enterprise
12.2022 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Maintained appropriate filing of personal and professional documentation.
SECRETARY
Asnaf Development Department LZS
03.2017 - 11.2022
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed general manager calendars, scheduling appointments and meetings to optimize time management.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Facilitated smooth travel arrangements for general manager dan head of departments, ensuring seamless itineraries and accommodations.
CUSTOMER SERVICE OFFICER
Customer Service Department LZS
2 2012 - 2 2017
- Assisted call-in customers with questions and orders.
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
ADMINISTRATION ASSISTANT
Human Resource Department LZS
5 2007 - 1 2012
- Maintained employee data and kept updated accounts of all employment records
- Assisted in recruiting and training of new employees in LZS
- Administered payroll information, compensation materials, and benefits programs
- Supported daily operations of busy human resources department.
Education
BACHELOR DEGREE (HONS) IN TRANSPORTATION -
UiTM Shah Alam
Selangor2006
DIPLOMA IN BUSINESS STUDIES -
UiTM Dungun
Terengganu 04.2001 -
Skills
Computer Skills
Expected Salary
RM2,500
Additional Information
Mohd Syahir bin Ghani
Manager of Malinthai Enterprise
012-3755783
Dr. Hjh. Adibah binti Ab Wahab
EX-General Manager of Asnaf Development Department LZS
019-2290000
Timeline
PERSONAL ASSISTANT
Malinthai Enterprise
12.2022 - Current
SECRETARY
Asnaf Development Department LZS
03.2017 - 11.2022
DIPLOMA IN BUSINESS STUDIES -
UiTM Dungun
04.2001 -
CUSTOMER SERVICE OFFICER
Customer Service Department LZS
2 2012 - 2 2017
ADMINISTRATION ASSISTANT
Human Resource Department LZS
5 2007 - 1 2012
BACHELOR DEGREE (HONS) IN TRANSPORTATION -
UiTM Shah Alam
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