Nur Syafiana
Personal Assistant
Shah Alam
Summary
I am Nur Syafiana. I have a strong foundation in organizational skills, attention to detail, and time management. I am confident that these skills, combined with my strong work ethic and dedication to excellence for 15 years in corporate organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
2
2
Languages
Work History
PERSONAL ASSISTANT
Malinthai Enterprise
12.2022 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Maintained appropriate filing of personal and professional documentation.
SECRETARY
Asnaf Development Department LZS
03.2017 - 11.2022
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed general manager calendars, scheduling appointments and meetings to optimize time management.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Facilitated smooth travel arrangements for general manager dan head of departments, ensuring seamless itineraries and accommodations.
CUSTOMER SERVICE OFFICER
Customer Service Department LZS
2 2012 - 2 2017
- Assisted call-in customers with questions and orders.
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
ADMINISTRATION ASSISTANT
Human Resource Department LZS
5 2007 - 1 2012
- Maintained employee data and kept updated accounts of all employment records
- Assisted in recruiting and training of new employees in LZS
- Administered payroll information, compensation materials, and benefits programs
- Supported daily operations of busy human resources department.
Education
BACHELOR DEGREE (HONS) IN TRANSPORTATION -
UiTM Shah Alam
Selangor2006
DIPLOMA IN BUSINESS STUDIES -
UiTM Dungun
Terengganu 04.2001 -
Skills
Computer Skills
Microsoft Office proficiency
Team Management
Time Management
Multitasking and Organization
Excellent Communication
Personal Correspondence
Expected Salary
RM2,500
Additional Information
Mohd Syahir bin Ghani
Manager of Malinthai Enterprise
012-3755783
Dr. Hjh. Adibah binti Ab Wahab
EX-General Manager of Asnaf Development Department LZS
019-2290000
Timeline
PERSONAL ASSISTANT
Malinthai Enterprise
12.2022 - Current
SECRETARY
Asnaf Development Department LZS
03.2017 - 11.2022
DIPLOMA IN BUSINESS STUDIES -
UiTM Dungun
04.2001 -
CUSTOMER SERVICE OFFICER
Customer Service Department LZS
2 2012 - 2 2017
ADMINISTRATION ASSISTANT
Human Resource Department LZS
5 2007 - 1 2012
BACHELOR DEGREE (HONS) IN TRANSPORTATION -
UiTM Shah Alam