Microsoft Office
NUR SHAHIRA BINTI SHAHRIMAN
Technician
Kulim, Kedah
Summary
Enthusiastic individual in analyzing issues on services and finding effective solutions. Offering engaging and pleasant personality with expertise building team relationships.
Developed strong organizational and administrative skills in fast-paced office environment, maintaining accurate records and ensuring smooth operations. Transitioning into new field with focus on leveraging communication and multitasking abilities. Driven to contribute to team efficiency and overall success in dynamic setting.
Personable and organized individual with strong multitasking abilities and excellent communication skills. Familiar with office software and data entry. Committed to supporting team efficiency and ensuring smooth operations.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
7
7
Certificates
2
2
Languages
Work History
Clerk
Petromaju Sdn Bhd
03.2023 - Current
- Enhanced office organization with regular maintenance of files, records, and supply inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported 50% administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
Cashier
Petromaju Sdn Bhd
12.2022 - Current
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring 90% accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Solved customer complaints with a 90% satisfaction rate, demonstrating strong interpersonal skills.
- Adapted quickly to new technologies implemented in POS systems, ensuring seamless transition periods for both staff and customers.
E-Commerce Product Data Entry Specialist
Maftec Sales & Service
12.2020 - 11.2022
- Boosted sales performance by regularly updating promotions and pricing adjustments in product listings.
- Handled 90% large volumes of data efficiently while working under tight deadlines without compromising accuracy or quality.
- Improved overall 70% customer satisfaction by ensuring timely and accurate product information updates.
- Facilitated effective communication between departments, resulting in improved collaboration on e-commerce projects.
Industrial Training
Telekom Malaysia Berhad
07.2020 - 11.2020
- Database entry of lot for Streamyx user
- Survey area for telecommunication pole installation
- Checking connection integrity for Fiber Home and ZTE system
- Used ONU and HWAWEI to maintain updated curriculum database and training records.
Education
Diploma - Electronic Engineering
Polytechnic Tuanku Syed Sirajuddin
Arau, Perlis, Malaysia 06.2017 - 06.2020
Sijil Pelajaran Malaysia -
Sekolah Menengah Agama Tarbiah Diniah
Kulim, Kedah, Malaysia 01.2012 - 12.2016
Skills
Technical training
Certification
Volunteer Touch Point Perlis
Software
Proteus Professional
MPLAB X IDE
Visual Basic Programming
AutoCad Electrical
Arduino
Timeline
Clerk
Petromaju Sdn Bhd
03.2023 - Current
Cashier
Petromaju Sdn Bhd
12.2022 - Current
E-Commerce Product Data Entry Specialist
Maftec Sales & Service
12.2020 - 11.2022
Industrial Training
Telekom Malaysia Berhad
07.2020 - 11.2020
Diploma - Electronic Engineering
Polytechnic Tuanku Syed Sirajuddin
06.2017 - 06.2020
Sijil Pelajaran Malaysia -
Sekolah Menengah Agama Tarbiah Diniah
01.2012 - 12.2016
Languages
Malay
Native language
English
Intermediate
B1
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