NUR MAHDEYA ABDULLAH
Summary
Dedicated Customer Service Professional with expertise in food service and retail operations. Proficient in cash handling, closing reports, and administrative tasks. Skilled in training team members to uphold service standards and quality control.
Overview
4
4
years of professional experience
Work History
Barista
Tanamera Indonesian Coffee PTE. LTD
04.2024 - Current
- Prevented stockouts by efficiently monitoring and replenishing inventory levels.
- Streamlined opening and closing procedures, ensuring accurate cash handling and reporting.
- Minimized product waste through coordinated weekly stock takes and vendor orders.
- Enhanced team performance by guiding part-time staff on best practices and procedures.
- Supported smooth operations by efficiently completing daily paperwork and administrative tasks.
Cashier
Ninso Sdn. Bhd.
04.2023 - 03.2024
- Balanced cash drawer at the close and opening of each shift
- Provides a positive customer experience with fair, friendly, and courteous service
- Solved billing problems and answered customer inquiries managed backup inventory ordering and shelf stocking
Service Crew
Street Churros Mahkota Parade
10.2021 - 02.2023
- Enhanced customer experience by greeting and assisting patrons promptly.
- Presented menus and answered inquiries, offering tailored recommendations to guests.
- Executed food and beverage orders, adhering to safe food handling standards.
- Maintained food displays and stock levels, following company policies diligently.
- Ensured cleanliness by sanitizing workstations and equipment regularly.
Education
Sijil Pelajaran Malaysia (SPM) -
Smk Canossa Convent
Melaka01.2020
Pentaksiran Tingkatan 3 (PT3) - undefined
Smk Canossa Convent
Melaka01.2018
Ujian Pencapaian Sekolah Rendah - undefined
SJK(T) Kubu Melaka
Melaka01.2015
Skills
- Customer engagement
- Welcoming attitude
- Cash management
- Analytical reasoning
- Effective communication
- Effective multitasking
- Collaborative teamwork
References
- Atika, Assistant Manager, +60135023884
- Siti Mardiana, Assistant Manager, +65 8753 3955
LANGUAGE
English
Malay
Tamil
Timeline
Barista
Tanamera Indonesian Coffee PTE. LTD
04.2024 - Current
Cashier
Ninso Sdn. Bhd.
04.2023 - 03.2024
Service Crew
Street Churros Mahkota Parade
10.2021 - 02.2023
Sijil Pelajaran Malaysia (SPM) -
Smk Canossa Convent
Pentaksiran Tingkatan 3 (PT3) - undefined
Smk Canossa Convent
Ujian Pencapaian Sekolah Rendah - undefined
SJK(T) Kubu Melaka