NUR IZYANA BINTI MUHAMAD BASRI
Executive
Dengkil
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Executive
International Student Management Center (ISMC)
01.2015 - Current
- Liaison Officer with Immigration Dept & EMGS at KLIA/KLIA2 airport
- Person in charge for airport pick up service arrangement and handling any issue regarding student’s arrival at KLIA/KLIA2
- Key-in data & update database for new student registration
- Key-in data & update student airport pickup arrival.
- Arrange and manage airport pickup transportation
- Assist new student accommodations when the problem occur
- Communicate with the recruitment Agent on arrival and airport matter
- To check the status of passport submission for new student in EMGS
- To prepare passport & documents for endorsement of student pass to be submitted to EMGS
- To update database for any changes for visa date, special pass or shorten pass and any other data in the database
- Scanning passport that is ready with new visa, renewal visa, special pass or shorten pass & do proper record & filing
- Update list for passport ready for collection, i-card and insurance card and emailing to students
- Regularly checking passport that has not been collected by student & send reminder by email
- Handling enquiries & email for passport status and any other enquiries
- Assist new student registration
- Updating the personal file of international students for audit, MQA and KDN visit
- Assist / replacement for front desk when necessary
- Support and assist ISMC counter (customer service) for student enquiries and documents submission
Executive
CITY University
10.2014 - 01.2015
- In-charge of Fine Collection and Sending Fine Collection to Finance Department on Daily Basis
- Monthly Report from CAS System
- Manage All Receipt and Reports Regarding Collection
- Assist student with the PTPTN process
Junior Executive
Asia Metropolitan University
01.2007 - 10.2014
- Company Overview: Formerly known as Masterskill University College of Health Sciences (MUCH)
- In-charge of Internal and External Roadshow/promotion
- Observe and track student behavior on campus to ensure adherence to the institution’s code of conduct.
- Receive, investigate, and document reports of misconduct or violations of student rules and regulations.
- Gather evidence, interview involved parties, and compile reports for disciplinary actions.
- Arrange and manage disciplinary committee meetings or hearings, and provide administrative support during proceedings.
- Keep detailed and confidential records of all disciplinary cases, including actions taken and outcomes.
- Assist in the creation and revision of student conduct policies and disciplinary procedures.
- Communicate with students, parents/guardians, faculty, and other administrative departments regarding disciplinary matters.
- Enforce disciplinary measures such as warnings, suspensions, or community service as deemed appropriate.
- Offer basic counseling to students or refer them to professional counseling services if necessary.
- Organize workshops or awareness campaigns on discipline, ethics, and appropriate student behavior.
- Mediate conflicts between students or between students and staff to resolve issues amicably.
- Develop or support programs aimed at helping students reintegrate after disciplinary actions.
Education
Bachelor of Arts (Hons) - Business Administration
Unity College International (UCI)
01.2008 - 11.2012
Certificate - Civil Engineering
Institut Kemahiran Mara
01.2000 - 01.2001
Certificate - Programming
IKRAM
01.2002 - 01.2003
SPM - undefined
Sekolah Menengah Teknik Sungai Buloh
01.2000 - 01.2001
Skills
- Dynamic team player
- Sense of responsibility and strong commitment towards work
- Creative and resourceful
- Excellent skills in communication and collaboration
- Fast learner
- Highly adaptive to new environment within a short period
- Able to work in a team and/or individually
Additional Information
Puan Haliza Haron (Registrar) - 0162059654
Iryma Bin Idris (Head of Department) - 0162030351
Timeline
Executive
International Student Management Center (ISMC)
01.2015 - Current
Executive
CITY University
10.2014 - 01.2015
Bachelor of Arts (Hons) - Business Administration
Unity College International (UCI)
01.2008 - 11.2012
Junior Executive
Asia Metropolitan University
01.2007 - 10.2014
Certificate - Programming
IKRAM
01.2002 - 01.2003
Certificate - Civil Engineering
Institut Kemahiran Mara
01.2000 - 01.2001
SPM - undefined
Sekolah Menengah Teknik Sungai Buloh
01.2000 - 01.2001