NUR FITRAH
DATA PROCESSING CLERK
KUALA LUMPUR
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
12
12
years of professional experience
1
1
Certification
2
2
Languages
Work History
Data Processing Clerk
LUCKY FROZEN SDN BHD
04.2018 - Current
- Collaborated with team members to achieve deadlines and maintain high-performance standards.
- Adapted swiftly to new software platforms as required, maintaining proficiency in various applications used within the organization.
- Reinforced compliance with industry-specific regulations through diligent adherence to established protocols for handling sensitive information.
- Contributed to the development of departmental policies, promoting productivity and accuracy in data processing operations.
- Ensured timely completion of projects, coordinating with cross-functional teams to address bottlenecks or delays efficiently.
- Sorted documents and maintained organized filing process.
- Completed data entry tasks with accuracy and efficiency.
Recovery Officer
SHARIQ PARTNERS SDN BHD
12.2013 - 03.2018
- Developed strong relationships with clients, fostering trust and promoting positive outcomes during the recovery process.
- Implemented innovative recovery strategies that increased the success rate of collections while maintaining a positive customer experience.
- Multitasked effectively between numerous cases simultaneously as well as maintained high levels of organization throughout my workday.
- Assessed debtors'' financial situations and crafted customized payment plans, enhancing the likelihood of successful repayments.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
Retail Cashier
99 Speedmart
12.2011 - 04.2012
- Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Supported store merchandising initiatives by restocking shelves and creating visually appealing displays.
- Promoted store loyalty programs, increasing member sign-ups and overall customer engagement.
- Displayed adaptability when faced with unexpected challenges, working closely with colleagues to maintain smooth operations during busy shifts .
- Processed various payment methods accurately while maintaining confidentiality of customer information.
- Utilized strong product knowledge to assist customers with questions and recommendations, boosting overall satisfaction levels.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree - Payroll System
INSTITUT PROFESIONAL BAITULMAL
04.2001 -
No Degree - English For Business Level 1 & Level 2
INSTITUT PROFESIONAL BAITULMAL
Kuala Lumpur 04.2001 -
No Degree - Business Statistics
INSTITUT PROFESIONAL BAITULMAL
KUALA LUMPUR 04.2001 -
High School Diploma -
SEKOLAH MENENGAH KEBANGSAAN JINJANG
Kuala Lumpur, Malaysia 04.2001 -
Skills
Spreadsheet Management
undefinedCertification
Data Processing clerk
Timeline
Data Processing clerk
04-2024
Data Processing Clerk
LUCKY FROZEN SDN BHD
04.2018 - Current
Recovery Officer
SHARIQ PARTNERS SDN BHD
12.2013 - 03.2018
Retail Cashier
99 Speedmart
12.2011 - 04.2012
No Degree - Payroll System
INSTITUT PROFESIONAL BAITULMAL
04.2001 -
No Degree - English For Business Level 1 & Level 2
INSTITUT PROFESIONAL BAITULMAL
04.2001 -
No Degree - Business Statistics
INSTITUT PROFESIONAL BAITULMAL
04.2001 -
High School Diploma -
SEKOLAH MENENGAH KEBANGSAAN JINJANG
04.2001 -
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