Nur Faridahanis Zulkifli

· Payroll Management

Oversee the administration of salaries, bonuses, deductions, and payments to statutory bodies, ensuring compliance with local laws and regulations.

· Benefits Management

Manage employee benefits, including allowances, medical, and hospitalization coverage, ensuring proper communication and implementation.

· Employee Records Management

Ensure accurate updating, maintenance, and archiving of all employee personal files and other relevant documents, in compliance with data protection regulations.

· Budget Management

Forecast, manage, and implement cost-control measures for the HR department while ensuring efficient utilization of allocated resources.

· Compliance & Legal Advisory

Ensure the company complies with labor laws, industry regulations, and any relevant legal requirements. Stay updated on legislative changes and advise management on necessary policy updates.

· HR Policy Development and Implementation

Develop, revise, and implement HR policies and procedures to ensure they are effective, consistent with company goals, and compliant with legal standards.

· Performance Management

Oversee the company-wide appraisal process and KPI setting, ensuring alignment with company objectives and employee development goals.

· Employee Promotion and Development Plans

Manage the promotion process, development plans, and career progression pathways for staff, including the administration, execution, and evaluation of these plans.

· Training Needs Analysis & Training Implementation

Conduct training needs analysis and organize training programs in line with departmental and company budgets, ensuring development opportunities are effectively utilized.

· Recruitment, Selection, and Pipeline Development

Oversee staff recruitment, selection, and onboarding processes, manage headcount, and ensure effective pipeline development. Lead department restructuring when necessary, minimizing rehiring where possible.

· Performance Improvement, Dismissal, and Termination

Advise the company on appropriate legal and procedural steps for performance improvement plans, dismissals, and terminations when required.

· Conflict Resolution

Manage and resolve conflicts, ensuring timely and viable outcomes that align with company policies and maintain workplace harmony.

· Corporate HR Initiatives

Plan and implement corporate HR initiatives, such as succession planning, critical skills retention, salary benchmarking, and other corporate branding exercises.

· IT & Assets Management

Coordinate with third-party IT vendors and manage the distribution and tracking of company assets issued to employees.

· ISO Certification Project Management

Ensure HR department documents are on track for ISO certification compliance. Liaise with a third-party consultant to facilitate communication and bridge any gaps between the consultant and internal departments.

· Other Duties

Perform additional duties and responsibilities as assigned by senior management.

• Number of Employees Managed: Supervises various HR staff, including those responsible for recruitment, employee services, and support functions.
• Recruitment Volume: Oversees the recruitment process for multiple staff and executive-level positions annually.
• Training & Development: Coordinates and delivers numerous training sessions and development programs each year.
• Budget Management: Manages the HR department's budget, covering recruitment, training, employee engagement, and operational expenses.
• Employee Turnover: Monitors and strives to maintain a healthy employee turnover rate.
• Development and implementation of HR policies, procedures, and initiatives that align with company objectives.
• Ensures HR processes are carried out efficiently and with high accuracy, contributing to overall organizational effectiveness.

• (WHO), Cyberjaya Deliver responsive services to customers and stakeholders in alignment with the Global Service Centre(GSC) Service Catalogue
• This is achieved through processing requests received in ERP workflow; requests assigned through other corporate systems; or assigned directly by Supervisors, by established procedures, to correctly administer and implement the assigned tasks to ensure quality and accuracy are met
• Maintenance of staff members' financial records
• Process monthly, daily, and ad‑hoc payroll runs
• Respond to payslip queries from staff
• Follow up closely on the pending tasks to resolve them within the response times set out in the Service Catalogue
• Seek advice or guidance from team members or Supervisors as and when necessary
• Take the initiative to communicate with colleagues within or across the teams to seek confirmation or clarification on issues when necessary
• Respond to enquiries and provide support, advice, and guidance to clients in
• Headquarters, Regional Offices, and Country offices
• Assist with identification of system issues or enhancements, and in testing fixes and solutions
• Work requires keeping up to date with new/changing procedures and regulations through the study of software tools and automated systems, information circulars, WHO Manual updates, Standard Operating Procedures

• Love Earth), Batu Caves Developed and implemented a human resources strategy that attracted top talent and improved employee engagement Conducted exit interviews and provided detailed feedback to management, resulting in a better understanding of issues and areas of improvement, Developed and implemented policies and procedures that increased compliance with labor laws and regulations Assisted with budgeting and forecasting, providing insights and recommendations to management Launched Company Handbook and HR SOP, organized events, and ensured policy compliance
• Developed precise job descriptions, led recruitment efforts, and offered support on employee relations, boosting morale and retention
• Drafted contracts aligning with the Employment Act
• Drive recruitment, manage OKR and KPI processes, update SOPs, maintain
• SQL, organize events address employee concerns, handle IR, liaise with agencies, support welfare, ensure legal compliance & IT