NUR E'ZZATI AMANI

• Responsible for reviewing, monitoring, and managing user-generated content on various platforms to ensure it adheres to the company's guidelines and policies
• This role involves identifying and removing inappropriate, harmful, or illegal content, and ensuring a safe and positive environment for users

• Provide products or services information, attend to customers' inquiries and complaints, through telephone, online chat, and e-mail
• Ensure appropriate booking changes to resolve the customer's problem
• Liaise with attractions/service operators

To carry out sales activities to increase sales revenue of financial planning products.Perform sales and marketing focusing on life insurance plans and wealthmanagement products such as unit trust, structured deposit, other supplementaryproducts such as credit card, loan, and deposit.

• Provides basic support and troubleshooting 1st Level for technical issues, inquiries such as billing, account/line status, complaints, Mobile Number Porting Request and escalation to Level 2 Support and relevant departments