Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

NUR ATIQAH SHAHIDAH BINTI SHAH KAMAL

NUR ATIQAH SHAHIDAH BINTI SHAH KAMAL

Summary


  • Fragrance sales associate with 8 years of experience demonstrating products to help customers make purchasing decisions on perfumes and fragrances. Skilled in applying knowledge on perfume and scent products to educate prospects and clients. Motivated retail sales associate with outstanding customer service skills, relationship-building strength, merchandising and strategic development abilities.
  • Strong willed Telemarketer with high level of enthusiasm and energy. Possessing skills in developing rapport with each customer. Remarkable Telemarketer provides superior customer service to callers. Friendly, punctual, dependable and computer-savvy. Specializing in balancing many different tasks at once.

Overview

8
years of professional experience
2
Languages

Work History

CIVIL GROUP SDN. BHD

TELESALES EXECUTIVE
02.2025 - Current

Job overview

  • Contacted government employees to promote i-Aman cooperative loan services, including new loans and debt consolidation (overlap).
  • Explained loan terms, interest rates, and product benefits clearly to prospective clients.
  • Collected and updated customer information for follow-up and documentation purposes.
  • Assisted clients in understanding the loan application process and prepared required documents.
  • Built good rapport with customers to support approval rates and client satisfaction.

LEGION OF FAME SDN BHD

Wellness Consultant
09.2024 - 01.2025

Job overview

  • Organized monthly events to promote healthy lifestyles as well as increase community awareness.
  • Maintain Cleanliness to ensure the sauna is always clean and free of dirt.
  • Created a database to track and maintain communication via email, and phone.
  • Providing information and guidance to customers on how to use the sauna safely, as well as explaining the benefits and possible contraindications.

ESTEE LAUDER, JO MALONE

Fragrance Sales Associate
01.2017 - 08.2024

Job overview

  • Company Overview, experienced work with Estee Lauder company under Jo Malone brand is a famous for selling skincare cosmetic and fragrances.
  • Provided excellent customer service and fragrance recommendations.
  • Managed inventory and restocking.
  • Conducted fragrance demonstrations and evento.
  • Stocked, organized and upheld cleanliness of all products.
  • Provided resourceful customer service and achieved company quota.
  • Present and sell merchandise in a professional and proficient manner through product demonstrations.
  • Proactively recommend creative strategies which.
  • Experienced work with Estee Lauder company under Jo Malone brand is a famous for selling skincare cosmetic and fragrances.
  • I work in Jo Malone London as a part time around 6years and work in full time 2years.

Education

NEWTON COLLEGE
Kuala Lumpur, Malaysia

Diploma from Enforcement Management
03.2019 - 2022.12

University Overview

NEWTON COLLEGE

December 2023

  • Diploma in Enforcement Management
  • GPA : 3.65


  • Completed Coursework :

- Sijil Pernyataan Latihan Orang Awam Angkatan Pertahanan Awam Malaysia Wilayah Persekutuan, 22 Febuary 2019.

- Certificate o f Participation Basic Crime
Scene Management Course, 26-27 January & 2-3 February 2019.

- Personal Development
Workshop, Master Global Training Campus, 5 January 2019.

- Malaysia Legal System Seminar, Master
Global Training Campus, 12 January 2019.

- Certificate of Participation Occupational Health and Safety Training, 23 March 2019.

- Certificate of Participation Oral Communication Skills

- Certificate of Participation Basic Microsoft Office Training, 23 March 2019.


SMK SERI GOMBAK
Batu Caves, Selangor, Malaysia

PMR
01.2011 - 2015.12

University Overview

  • SPM - passed
  • B. Melayu - Excellent
  • English - Very good

Skills

Customer Service

Timeline

TELESALES EXECUTIVE

CIVIL GROUP SDN. BHD
02.2025 - Current

Wellness Consultant

LEGION OF FAME SDN BHD
09.2024 - 01.2025

NEWTON COLLEGE

Diploma from Enforcement Management
03.2019 - 2022.12

Fragrance Sales Associate

ESTEE LAUDER, JO MALONE
01.2017 - 08.2024

SMK SERI GOMBAK

PMR
01.2011 - 2015.12
NUR ATIQAH SHAHIDAH BINTI SHAH KAMAL