Strategic sourcing and digital enablement lead with 11+ years of progressive experience, spanning front end sourcing to global deployment of digital enablement initiatives in SAP Ariba. Proven track record in project management and collaborating with cross-functional global teams to implement improvements that deliver measurable value to over 1,500 CP Leads. Skilled in managing change activities in a structured approach to ensure smooth, disruption-free deployments and combines strategic insight with hands-on experience to drive efficiency and support organizational growth.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
CP SPECIALIST DEPLOY SOURCING
Shell Business Service Centre Sdn. Bhd
08.2023 - Current
Led the bi-annual deployment, implementation and Go-Live project management of digital enablement initiatives in SAP Ariba's sourcing and contracting modules, ensuring system alignment with business requirements and evolving global procurement strategies. Drove organizational change management efforts and collaborated with global cross-functional teams to drive timely deployment of key enhancements, delivering operational value to over 1,500 CP Leads worldwide.
Actively involved across the technology development lifecycle for enhancements in SAP Ariba, including contributing to stakeholder requirement definition, executing system configuration and testing, and supporting backlog refinement to ensure effective and value driven product delivery. Configuration tasks included conditioning logic and metadata setup to ensure contract data flowed correctly through the system, in line with design specifications and stakeholder requirements.
Engaged in the design and deployment of a Power Automate-based solution to build a sustainable tracker for improvement initiatives. Translated requirements into system design, addressed legacy system gaps, and led data governance by reviewing and retiring 400 outdated submissions. Managed organizational change activities including stakeholder engagement, user communication, and deliver training to ensure a smooth, user-friendly migration which support the overall digital transformation and operational efficiency.
Successfully led the migration of 1,477 contracts and 4,373 documents to Ariba Contract Workspace for 4 portfolio companies, conducted comprehensive testing and mass data validation to ensure accuracy. Streamlined metadata conversion using advanced Excel techniques which improves efficiency by 12.5% and reduces the 4-hour end-to-end migration process by 30 minutes. Automated renaming of 3,859 files using Windows functionality, reducing task time from 3.5 hours to 45 minutes.
Drove operational efficiency by leveraging SAP Ariba to lead the mass upload and smart tagging of 1,000+ legacy contracts, saving 50 man-hours for CP Leads and improving contract visibility, reporting accuracy, and user experience.
Nominated by Stakeholders for CEO Powering Progress Award 2024 and recognized by Global Simplification project team leader for the success of delivering the project in time despite of the tight timelines.
CP COMMERCIAL LEAD, MOBILITY
Shell Business Service Centre Sdn. Bhd
01.2020 - 08.2023
Key partner to Retail Singapore business stakeholders, managing 30+ operational contracts and 70+ revenue contracts with an annual ACV of USD 9.9M and USD 9M, respectively. Achieved 14% contract optimization by leveraging Power BI dashboards to analyze the contract portfolio, identify opportunities for closure, consolidation, and streamlined sourcing.
Delivered a total cost of improvements of USD459K over 4 years across all operational contracts. Led the retail loyalty card sourcing project, achieving a 48% reduction (USD26K saving) in total cost of ownership (TCO) and shortening lead time from 3.5 months to 1 month.
Spearheaded strategic procurement initiatives in the food and snacks category, leveraging sales data and leading revenue contract negotiations to drive an 11% revenue increase from the USD1 million target.
Led sourcing activities and contract management, collaborating with business stakeholders to ensure compliance with Company's global standards for the successful launch of 2 pilot Shell cafés in Singapore.
SENIOR PROCUREMENT CONTRACT SPECIALIST
Halliburton Energy Services Sdn Bhd
04.2016 - 02.2019
Drove regional sourcing strategy as part of the APAC Chemical Category Team by analyzing multi-country spend data and identifying cross-border consolidation opportunities, resulting in enhanced supplier leverage and unlocking cost optimization across the region.
Successfully partnered with business stakeholders to drive procurement efficiencies and resolve critical issues with coveralls. Identified and sourced cost-effective alternatives, achieving 28% annual cost savings while enhancing safety standards.
Managed a team of five Procurement Specialists across Malaysia and Brunei, ensuring consistent and efficient operations aligned with business objectives and led end-to-end procurement activities, including sourcing, supplier selection, contract execution, and KPI-based evaluations. Achieved over USD500K savings in 2018 through contract negotiations and the purchase of downhole tools.
ACCOUNT MANAGER
Premier Enterprise Sdn Bhd
08.2015 - 03.2016
PROCUREMENT SPECIALIST
Halliburton Energy Services Sdn Bhd
08.2013 - 05.2015
Demonstrated strong leadership by leading a team of 5 local Procurement Specialists in managing PO, GR-IR reconciliation, vendor management in SAP across Asia Pacific region. Provided coaching and operational support, facilitating weekly meetings to analyze data and prioritize issues based on aging. Collaborated closely with warehouse and accounting teams to reduce significant number of GR-IR open items within 2 months, accelerating invoice payment process and improving the company's financial records.
Analyzed spend data to identify commodities across the APAC region, negotiated improved pricing with suppliers, migrated suitable items to ecatalogs to enable Auto-PO transaction via Outline Agreement (OA) control and monitor measures of success. This streamlined the procurement process and successfully reduced the workload of over 30 Procurement Specialists across Asia Pacific, boosting operational efficiency and enabling a stronger focus on strategic, value-driven projects.
ASSOCIATE PROCUREMENT SPECIALIST
Halliburton Energy Services Sdn Bhd
08.2013 - 05.2015
Managed procurement process in SAP for Australia region from Purchase Order (PO) issuance to Goods Receipt (GR) and Invoice Receipt (IR) reconciliation, resolving discrepancies, expediting vendor orders to ensure timely delivery. Surpassed KPIs by processing PO for over 2000-line items daily, achieving a 2-day PO processing time, clearing GR-IR discrepancies to meet global scorecard targets, and preventing AUD 35,000 in potential expenditure due to incorrect GR.
Managed the end-to-end tender process, including vendor engagement, competitive pricing strategy development, and compliance oversight. Successfully secured a contract for the supply of descaling machines to offshore platforms, contributing to the project success.
Education
Bachelor of Business Administration (BBA) - International Business
HELP University
Kuala Lumpur
08.2009 - 11.2013
A-Level - Medicine
International Education Centre
Selangor
05.2005 - 05.2007
Skills
Analytical thinking
Category Spend Profiling
Sourcing Strategy
Digital Enablement
Building sustainability system and process
Stakeholder engagement
Problem Solving
Cross-functional collaboration
Contract Optimization
Compliance oversight
Proficient in SAP Ariba
Proficient in Microsoft Office suite
Process improvements
Change Management
Accomplishments
Led the implementation, Go-Live management and change management of digital enablement initiatives in SAP Ariba, ensuring system alignment with evolving global procurement strategies which delivered operational value to over 1,500 CP Leads worldwide.
Contributed to the development and deployment of a Power Automate–based solution to streamline the tracking of improvement initiatives. Translated business requirements into system design, addressed legacy system gaps, and led data governance by reviewing and retiring outdated submissions.
Auto-PO transaction through ecatalogs enablement in SAP. This streamlined the procurement process and successfully reduced the workload of over 30 Procurement Specialists across Asia Pacific.
Timeline
CP SPECIALIST DEPLOY SOURCING
Shell Business Service Centre Sdn. Bhd
08.2023 - Current
CP COMMERCIAL LEAD, MOBILITY
Shell Business Service Centre Sdn. Bhd
01.2020 - 08.2023
SENIOR PROCUREMENT CONTRACT SPECIALIST
Halliburton Energy Services Sdn Bhd
04.2016 - 02.2019
ACCOUNT MANAGER
Premier Enterprise Sdn Bhd
08.2015 - 03.2016
PROCUREMENT SPECIALIST
Halliburton Energy Services Sdn Bhd
08.2013 - 05.2015
ASSOCIATE PROCUREMENT SPECIALIST
Halliburton Energy Services Sdn Bhd
08.2013 - 05.2015
Bachelor of Business Administration (BBA) - International Business
CP Specialist Sustain Sourcing Process at Shell Business Service Centre SDN. BHD.CP Specialist Sustain Sourcing Process at Shell Business Service Centre SDN. BHD.