Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nur Amira

Business Economy
Klang, Selangor,10

Summary

Dynamic professional with a proven track record at Paris Deal Trading, excelling in high-pressure situations and enhancing customer satisfaction. Skilled in team collaboration and reservations management, adept at improving operational efficiency and document organization. Demonstrates exceptional customer service and telephone reception abilities, ensuring seamless business operations and confidentiality.

Overview

3
3
years of professional experience

Work History

SHOPPE LIVE HOST

PARIS DEAL TRADING
02.2023 - 06.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Answered customer questions about hours, seating, and menu information


Administrative Assistant

Fgtenterprises
01.2021 - 02.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.


Education

High School Diploma -

KOLEJ PROFESIONAL MARA BANDAR MELAKA
BANDAR MELAKA
04.2001 -

Skills

Team Collaboration

Languages

Malay
Native language
English
Upper intermediate
B2

Timeline

SHOPPE LIVE HOST

PARIS DEAL TRADING
02.2023 - 06.2024

Administrative Assistant

Fgtenterprises
01.2021 - 02.2022

High School Diploma -

KOLEJ PROFESIONAL MARA BANDAR MELAKA
04.2001 -
Nur AmiraBusiness Economy