Nouhaila Errida
Project Coordinator
Kuala Lumpur,14
Summary
Proven leader in operations and business development, with a strong track record of optimizing performance through strategic planning, inventory control, and efficient workflow management. Experienced in managing cross-border operations and expanding into new markets, particularly across emerging regions.
Skilled in project coordination, negotiation, and stakeholder management, driving growth while maintaining operational standards and compliance. Demonstrates exceptional communication abilities, leadership in team environments, and a commitment to delivering high-quality results that enhance profitability and long-term business sustainability.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Sales Officer / Operations Lead
Flying Arrow General Trading LLC
Dubai
11.2025 - Current
- Drive sales performance by managing client relationships and identifying new business opportunities
- Oversee daily operations of the service center, ensuring efficiency and smooth workflow
- Lead and manage service center activities, maintaining high standards of service and compliance
- Spearhead market expansion initiatives across Africa, identifying and developing new markets
- Contribute to strategic planning focused on scaling business operations and increasing revenue
- Mentored junior staff members, helping them develop their skills and advance in their careers.
Project Coordinator
Azaal Trading Sdn Bhd
Kuala Lumpur, Kuala Lumpur
06.2023 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Franchise Owner
Delux empire
10.2023 - Current
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Cultivated strong relationships with customers via in-store connections and strong social media presence.
- Fostered an inclusive workplace culture emphasizing teamwork and open communication among employees which led to higher employee retention rates.
- Implemented inventory control systems to reduce waste and optimize product ordering processes, thereby improving profitability.
Franchise Project Manager
Nekhbat El Janoub
08.2022 - Current
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Provided detailed project status updates to stakeholders and executive management.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
Logistics/Supply Chain Coordinator
Elgadi .
11.2020 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
Direct Sales Executive
Azaal trading Sdn. Bhd.
Kuala Lumpur, Kuala Lumpur
06.2019 - 11.2020
- Built strong client relationships through consistent follow-up, addressing inquiries and resolving concerns.
- Drove team revenue totals by bringing in top sales numbers.
- Provided exceptional after-sales support, ensuring customer satisfaction and fostering long-term loyalty.
- Participated in weekly sales meetings to discuss goals, strategies, and tactics for maximizing revenue generation.
Education
BBA - General Management
08.2019 - 08.2025
Skills
Operations Management
Franchise Relations
Brand Compliance
Quality Management Systems
Small business operations
Project Management
Business Planning
Negotiation
Business Development
Languages
Arabic
Native language
French
Advanced
C1
English
Proficient
C2
Malay
Advanced
C1
Spanish
Intermediate
B1
Chinese (Mandarin)
Elementary
A2
Sport , adventures , Reading , Writting
I have a deep passion for sports and general health, which fuels my enthusiasm for staying active and embracing adventurous physical challenges. I thrive on taking risks, whether in life or business, as it brings a sense of excitement and growth. Growing up, I was captivated by science fiction and informative novels on business and finance, which sparked my curiosity and broadened my perspective. Additionally, I enjoy writing about life and personal experiences, as it helps me gain a fuller understanding of the world and enrich my journey.
Timeline
Sales Officer / Operations Lead - Flying Arrow General Trading LLC
11.2025 - Current
Franchise Owner - Delux empire
10.2023 - Current
Project Coordinator - Azaal Trading Sdn Bhd
06.2023 - Current
Franchise Project Manager - Nekhbat El Janoub
08.2022 - Current
Logistics/Supply Chain Coordinator - Elgadi .
11.2020 - 08.2022
IIUM - BBA, General Management
08.2019 - 08.2025
Direct Sales Executive - Azaal trading Sdn. Bhd.
06.2019 - 11.2020