NORZURA ISMAIL
Freelance Writer
George Town,07
Summary
Forward-thinking Operations Specialist bringing Number years of expertise in Area of expertise for Industry sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Software and Software. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Freelancer
Self Employed Writer
Georgetown, Penang
08.2015 - Current
- Streamlined project workflows by identifying areas for improvement and implementing changes accordingly.
- Educated clients on best practices for their specific industries, helping them achieve better results from our services.
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Stayed current on industry trends by regularly participating in continuing education courses and workshops related to my field of expertise.
Startup Founder
Guajava Rich Sdn Bhd
Shah Alam, Selangor
04.2012 - 07.2015
- Established strong partnerships with key industry players for greater market presence.
- Developed sales strategies that resulted in increased revenue generation year over year.
- Implemented effective marketing campaigns to increase brand recognition and attract new customers.
- Leveraged social media platforms for targeted advertising campaigns that boosted online visibility and brand awareness.
Procurement Specialist
Sime Darby Plantation Berhad
Subang Jaya, Selangor
01.2009 - 04.2012
- Reduced procurement costs by implementing strategic negotiation tactics with suppliers.
- Evaluated vendor performance using key performance indicators to ensure continuous improvement in service delivery.
- Conducted market research to identify new suppliers, keeping abreast of industry trends and best practices in procurement management.
- Mentored junior procurement team members, sharing expertise and fostering a culture of continuous learning and development.
Logistics Coordinator
Chungco Technology Sdn Bhd
Shah Alam, Selangor
06.2008 - 12.2008
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Streamlined inventory management for reduced waste and improved cost control.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Managed cross-functional teams for efficient project execution and timely completion.
Administrator Assistant
Power Cable Sdn Bhd
Shah Alam, Selangor
07.2007 - 05.2008
- Developed positive relationships with clients through excellent customer service skills during phone calls or face-to-face interactions.
- Ensured timely completion of projects by monitoring progress and following up with team members when necessary.
Sales Operations Executive
Goodyear Tire & Rubber
Shah Alam, Selangor
04.2004 - 02.2007
- Launched targeted marketing campaigns based on comprehensive analyses of consumer demographics, improving brand visibility among core audiences.
- Increased sales revenue by implementing strategic sales operations plans and analyzing market trends.
- Reduced operational costs by identifying inefficiencies in existing processes and implementing targeted improvements.
- Negotiated favorable contract terms for both clients and company, striking a balance between profitability and value-add services.
Education
Master Of Business Administration - Global Marketing
Management & Science University
Kuala Lumpur 01.2009 - 11.2014
Bachelor Of Computer Science - Software Engineering
Universiti Malaya
Kuala Lumpur 01.2001 - 01.2004
Skills
Project Management
undefinedTimeline
Freelancer
Self Employed Writer
08.2015 - Current
Startup Founder
Guajava Rich Sdn Bhd
04.2012 - 07.2015
Procurement Specialist
Sime Darby Plantation Berhad
01.2009 - 04.2012
Master Of Business Administration - Global Marketing
Management & Science University
01.2009 - 11.2014
Logistics Coordinator
Chungco Technology Sdn Bhd
06.2008 - 12.2008
Administrator Assistant
Power Cable Sdn Bhd
07.2007 - 05.2008
Sales Operations Executive
Goodyear Tire & Rubber
04.2004 - 02.2007
Bachelor Of Computer Science - Software Engineering
Universiti Malaya
01.2001 - 01.2004
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