Summary
Overview
Work History
Education
Skills
Timeline
Generic
NORZAINI BINTI  ABD RAZAK

NORZAINI BINTI ABD RAZAK

OWNER KINDERGARTEN & PLAYSCHOOL
Lunas, Kedah,Kedah

Summary

At TADIKA WASILAH ILMU, I spearheaded initiatives that significantly enhanced business growth and brand reputation, leveraging skills in strategic planning and leadership. My approach to fostering strong relationships and driving innovation resulted in notable improvements in educational outcomes and operational efficiency.

Early Childhood Educator devoted to successfully preparing children for a full educational career. Committed to teaching students good studying habits at young ages. Attends professional development seminars, faculty meetings and parent-teacher conferences to remain connected to the needs of children and parents.

Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

24
24
years of professional experience

Work History

CEO

TADIKA WASILAH ILMU
03.2021 - Current
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Strengthened parent-teacher communication by maintaining open lines of dialogue and providing regular updates on student progress.
  • Established positive relationships with parents through regular communication and involvement in the educational process, fostering a strong home-school connection.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Collaborated with related service providers to ensure consistency of support for students across all areas of development.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
  • Established new revenue streams by identifying market opportunities and launching innovative services.
  • Developed a high-performance teachers and team for improved productivity and efficiency services.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Partnered with standard education teachers from across academic departments.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Bolstered employee engagement and reduced turnover by introducing progressive workplace policies and benefits.
  • Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Enhanced social-emotional learning through age-appropriate activities focused on self-awareness, empathy, and relationship-building skills.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
  • Conducted teachers to managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Promoted a positive classroom environment by implementing effective classroom management strategies and fostering strong relationships with students.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Spearheaded mentorship program for at-risk students, contributing to improved academic and behavioral outcomes.
  • Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
  • Fostered positive learning environment that encouraged student curiosity and critical thinking.
  • Promoted digital literacy by integrating technology into curriculum.
  • Enhanced literacy skills with targeted reading programs.
  • Fostered creativity while supporting early literacy skills by incorporating art-based projects into daily routines.
  • Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
  • Supported diverse learners through differentiated instruction, meeting individual needs and promoting academic growth.
  • Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.
  • Supported students in developing problem-solving skills by incorporating critical thinking exercises throughout daily lessons.
  • Increased parental involvement in students' education by organizing regular communication and events.
  • Contributed to the successful implementation of new curriculum initiatives through collaboration with colleagues and professional development opportunities.
  • Designed curriculum materials for special education students, facilitating inclusive learning.
  • Assisted in the planning and execution of school events, contributing to a vibrant school community.
  • Pioneered sustainability project that educated students on environmental issues and solutions.
  • Developed meaningful connections with families through consistent communication regarding their child''s progress.
  • Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
  • Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.
  • Encouraged student independence through the incorporation of choice-based activities in curriculum planning.
  • Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
  • Monitored student progress through ongoing assessments, adjusting teaching strategies accordingly for optimal results.
  • Enhanced students' critical thinking and problem-solving skills through project-based learning.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Conducted teachers to created and developed lesson plans to meet students' academic needs.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Developed and implemented classroom routines to address varying student needs.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Coordinated with school administrators and support staff to provide comprehensive services that addressed the whole child''s developmental needs-academically, socially, emotionally, and physically.
  • Incorporated sensory strategies into daily routines to promote self-regulation and increase focus during instructional time.
  • Served as a resource for colleagues seeking guidance on effective strategies for working with preschool-aged children with special needs, contributing to overall school improvement efforts.
  • Promoted early literacy skills by incorporating phonics-based instruction into daily reading activities and exposing students to a variety of age-appropriate literature.
  • Assessed student progress through ongoing observations, data collection, and analysis, ensuring timely modifications to instruction as needed.
  • Supported students'' emotional well-being by creating a safe and nurturing classroom atmosphere where they felt comfortable expressing themselves openly.
  • Conducted teachers to enhanced students'' social skills by implementing group activities and cooperative learning strategies.
  • Participated in professional development opportunities to stay current on best practices in special education, enhancing the quality of instruction provided to students.
  • Implemented behavior management techniques tailored to meet the specific needs of each student, promoting a positive learning environment conducive to academic success.
  • Partnered with standard education teachers from across academic departments.
  • Instructed students with physical and cognitive disabilities.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Delivered effective and differentiated classroom instruction to range of neurodiverse students.
  • Led activities that developed students' physical, emotional, and social growth.
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
  • Taught multiple subjects to students with intellectual or emotional disabilities.
  • Coordinated special education students and teacher assistant schedules with master schedule.
  • Conducted teachers to prepared, scheduled and led IEPs to provide right help to meet child's present needs.
  • Developed data-taking mechanisms and analysis to drive instruction and monitor student progress.
  • Administered, interpreted and reported student evaluations to parents and guardians.
  • Implemented positive discipline strategies to manage student behavior and build relationships.
  • Engaged students with specialized play and educational activities to boost learning.
  • Fostered reasoning and problem solving skills through active exploration games and activities.
  • Developed positive relationships with colleagues and students within classroom to implement full-inclusion model.
  • Established safe play environment for students.
  • Collaborated with parents and communities to improve learning quality and develop individualized student programs.
  • Assessed student achievement through data analysis and maintained appropriate documentation for school-based and individual reporting purposes.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
  • Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Conducted teachers to sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Contributed to the successful implementation of school-wide initiatives by collaborating with colleagues on curriculum development, professional development, and other projects.
  • Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
  • Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
  • Organized special events like field trips, holiday celebrations, or guest speakers to enhance the educational experience for students while building a sense of community within the classroom.
  • Implemented differentiated instruction techniques to accommodate diverse learning needs within the classroom setting without sacrificing overall quality of education provided to all students.
  • Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
  • Encouraged critical thinking and problem-solving skills with specially designed activities and games.
  • Enhanced children's social skills by organizing group activities that encouraged collaboration and communication.
  • Enhanced literacy skills with storytelling sessions, capturing students' imaginations and interest in reading.
  • Fostered safe and inclusive classroom environment, allowing students to express themselves freely and respectfully.
  • Promoted physical health through organized outdoor play and activities, supporting overall well-being.
  • Nurtured creativity in students by incorporating arts and crafts into curriculum, showcasing their talents.
  • Implemented bilingual program, introducing young learners to second language in immersive setting.
  • Conducted early literacy and math activities, laying foundation for future academic success.
  • Developed diverse curriculum to cater to different learning styles, improving educational outcomes.
  • Adapted lesson plans to meet needs of each student, offering personalized support where necessary.
  • Initiated parent-teacher meetings to discuss children's progress, strengthening family-school connections.
  • Facilitated connection with nature through regular educational outdoor excursions, enhancing environmental awareness.
  • Engaged with community by organizing visits from local professionals, broadening students' understanding of different careers.
  • Utilized positive reinforcement to manage classroom behavior, creating supportive learning environment.
  • Implemented innovative teaching methods to engage students, making learning more interactive and fun.
  • Supported emotional development by teaching and modeling empathy and kindness in daily interactions.
  • Fostered independence in students by encouraging self-help skills and personal responsibility.
  • Conducted teachers to organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Guided students to develop social, emotional and physical skills.
  • Supported students in developing self-esteem and self-confidence.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Created safe and nurturing learning environment for preschoolers.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Organized and supervised large and small group activities.
  • Monitored classroom to verify safe and secure environment.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Modeled positive behavior and communication skills for students.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Incorporated music, art and literature into curriculum.
  • Developed and implemented behavior management plans.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Encouraged use of technology to support student learning.
  • Increased student participation in class activities by implementing various motivational techniques and rewards systems.
  • Established clear expectations and procedures, ensuring a safe and productive learning environment.
  • Improved language development by integrating storytelling, songs, and interactive games in daily lessons.

Banker

BANK RAKYAT
Kulim, Kedah
10.2000 - 03.2024
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Educated customers on features and benefits of banking products and services.
  • Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
  • Enhanced bank profitability by effectively cross-selling various financial products and services.
  • Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
  • Opened, closed, and updated accounts for customers.
  • Strengthened customer relationships through attentive service and prompt resolution of inquiries.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Mentored junior staff members, fostering a supportive work environment that encouraged professional growth and development.
  • Proactively identified potential fraud or suspicious activity, taking appropriate action to protect client accounts and bank assets.
  • Streamlined operations, implementing efficient processes to improve overall productivity and performance.
  • Balanced teller drawers and ATM cash.
  • Enhanced compliance with banking regulations by conducting regular audits and training sessions for staff, ensuring adherence and reducing legal risks.
  • Conducted thorough risk assessments for loan applications, significantly reducing bank's exposure to bad debts.
  • Processed loan applications efficiently, leading to higher rate of successful approvals and customer satisfaction.
  • Optimized currency exchange transactions, providing customers with competitive rates and increasing bank revenue from these services.
  • Streamlined teller process for deposits and withdrawals, improving transaction speed and customer wait times.
  • Strengthened customer relationships by organizing financial planning workshops, leading to increased loyalty and account retention.
  • Analyzed daily financial transactions to ensure accuracy and integrity of bank's financial records.
  • Designed and implemented client feedback system to identify areas for improvement, leading to enhanced service delivery.
  • Led initiative to upgrade ATM machines across all branches, improving reliability and customer access to banking services.
  • Initiated cross-selling strategy that significantly increased uptake of additional banking products and services.
  • Negotiated with software vendors to implement new banking platform, improving operational efficiency and customer service capabilities.
  • Developed financial models to predict future market trends, aiding in strategic planning and investment decisions of bank.
  • Facilitated community outreach programs to increase brand visibility and trust within local community.
  • Managed high-value accounts, ensuring personalized service that resulted in maintained balances and satisfied clients.
  • Improved team productivity with implementation of new software for tracking customer interactions and transactions.
  • Mentored junior bankers, enhancing their skills in customer service and financial analysis for career progression.
  • Led team in development of new customer onboarding process, streamlining operations and enhancing customer experience.
  • Enhanced customer trust by consistently providing accurate financial advice and solutions to meet their needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues.
  • Collaborated with IT department to enhance online banking security measures, reducing instances of fraud and unauthorized access.
  • Coordinated with other banking institutions for interbank transactions, ensuring smooth operation and customer satisfaction.
  • Maintained friendly and professional customer interactions.
  • Assisted customers with banking needs and inquiries.
  • Educated customers on online banking and mobile banking applications.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Cross-sold credit cards, loans and other bank products.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Calculated fees due, interest and change for customer transactions.
  • Referred customers to other banking departments for specialized services.
  • Generated monthly reports on customer activity and customer feedback.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Processed applications for new accounts.
  • Wrote and distributed customer correspondence.
  • Received loan and utility payments, sending funds to correct destinations.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Trained new hires on customer service policies and procedures.

Education

High School Diploma -

Sek. Men. Permatang Rawa,Bukit Mertajam.
04.2001 -

Skills

Talent development

Crisis management

Succession planning

Mergers and acquisitions

Effective decision making

Strategic visioning

Customer focus

Digital transformation

Global perspective

Executive presence

Innovation management

Organizational agility

Teamwork and collaboration

Leadership and people development

Employee motivation and performance

Negotiation

Risk management

Relationship and team building

Team collaboration

Decision-making

Professionalism

Business development

Strategic planning

Relationship building

MIssion and vision

Training and development

Expectation management

Attention to detail

Time management

Market research

Strategic business planning

Profit and loss management

New business development

People and culture

Self motivation

Goal setting

Human resources

Timeline

CEO

TADIKA WASILAH ILMU
03.2021 - Current

High School Diploma -

Sek. Men. Permatang Rawa,Bukit Mertajam.
04.2001 -

Banker

BANK RAKYAT
10.2000 - 03.2024
NORZAINI BINTI ABD RAZAKOWNER KINDERGARTEN & PLAYSCHOOL